If I could leave this business negative stars I would. Please, do not bring your wedding dress (or any business) to Oak's. They will absolutely destroy your dress. It has taken me so long to post this review as my dealings with this business was mildly abusive. The destruction was performed by this business between the dates of November 12th, 2021 and December 13th, 2021. On December 13th, 2021 I picked up my dress from this business and went home to discover my wedding dress destroyed. The most egregious offense this business performed on my bridal gown was the "hemming." Oak's proceeded to unevenly cut the bottom of my gown with what looked like scissors, the process butchering the appliques and delicate lace of the dress, thoroughly destroying the elegant design and creative spirit of my wedding gown. This business left a fraying, ugly, destroyed hem once this process was complete. Among other infractions this tailor decided to take the sides in through the zipper of the dress making it too tight to wear and ruining the back of the dress while also leaving the sides too large. The bustle that was attached to my dress was incorrectly placed. The bustle was also ugly, noticeable, comprised of cheap plastic buttons. The buttons proceeded to break when the weight of the train was placed on them (the train was actually very light, but actually that shouldn't matter as bustles are meant for trains). When I tried on my "tailored" wedding dress the sides were bowing away from my body, the bodice unfit and my breast completely unsupported. This tailor left the bodice's underwire ill placed on the top of my chest. Oak's did not fit the dress to my bosom at all. This business also happened to misplace the cut hem of my dress in a box of scraps that I had to come retrieve off their premises on December 17th , 2021. Industry standard states I am to be given back any part of my wedding gown that had happened to be removed. On February 17th , 2022 my husband visited this business to explain the situation and he asked to be reimbursed. This business not only refused to reimburse him, the lack of communication was so terrible here he was continually repeating himself and couldn't get a response and another employee came over and threatened to call the police on him if he didn't leave??? Even though my husband was calm the whole time he was attempting a conversation. Let me explain why I did not return my dress to Oak's services to be "fixed". I unfortunately received a recommendation to use Oak's services in the tailoring of my wedding gown, so I proceeded to visit Oak's and have my measurements taken. Having never been to a tailor before I had no idea what to expect, so I thought the lack of communication during my session was to be expected. I was told that my tailor would know everything. I was never even asked my name nor did the two people there introduce themselves to me. After one hour of my measurements being taken, as I was paying, I inquired as to when my next appointment would be and was met with nothing but quizzical looks. As industry standard states, when tailoring a wedding dress expect about three appointments before picking up a gown. After receiving no answer, I inquired as to when my gown would be done as no one had mentioned anything about a pickup date nor did they write on my ticket when to expect the dress to be done. I thought this was all normal. After understanding they said I could come back in January, I left. Again, my "tailor would know everything." After a month of hearing nothing from "my" tailor, with only 7 weeks remaining until my wedding (and 6 weeks being normal to tailor a gown) I found out my dress had been botched and the tailor difficult to communicate with, I was in a panic. Due to my now husbands' job, he had no time for the wedding. I was planning everything myself. After taking some time to gather my thoughts and evaluating my dress, speaking to those in the industry and my seamstress friends, I did go in to speak to Oak's. About two days after picking up my dress, I needed to retrieve my cut fabric (which I discovered had been thrown into a pile of /scraps/). I explained that my dress hem had been cut, I needed it back and tried to explain about what had happened, but I got nowhere. The man just stared at me with no expression on his face, near tears I had to leave. I thankfully retrieved my lace. If I had brought my dress in AGAIN, there wasn't going to be understanding on what happened to it or on what needed to happen in order to repair my dress. I wouldn't have had a dress to wear if they had touched my dress again. Now from my perspective, I've never even held a conversation with these people even though I've tried, they never volunteered their names, I couldn't get a follow up appointment or a real pick-up date then my dress came back unwearable. Please view my full review on FB group Anchorage who to / not to use as there is more to the story. read more

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Came here for a simple hem on a pair of trousers. The turnaround was less than a week and cost $25, which seemed a bit high but whatever. The service was a bit gruff as others have noted, but the work looks fine and it's one of the few tailors (not dry cleaners) in the area. read more

The sewing was mediocre. The service is rough. I felt like I was being barked at and did not get a hello, goodbye or a thank you. They need to work on their customer service. read more

Both my grandmother and mother in law were amazing seamstress's (New York & Fairbanks). I have brought all my tailoring needs to Oaks for the past 25+ years, everything from zipper/ seam repairs, hemming slacks to altering very expensive formal ball gowns. Remember to bring the footwear that you will be wearing with the item to be hemmed with you!! Some people don't and the get upset when the length is incorrect. The work they perform is always excellent, the cost is reasonable and the turn around time is prompt! read more

RANT TIME! Shame on Oak's Alterations on Northern Lights and Arctic! I bring back my chaps after wearing them one time this spring. The zippers they replaced blew open. (Both of them) They had no problem taking my money! When it came to fix their mistake their comment was, "This is not me". I did video him... NEVER use them for tailoring‼ They would be happy to charge me another $76 to replace their bad zippers. Spread the word that this company will rip you off! Lost my business! THANK YOU to Alaska Leather for making sure I get what is needed! Again, NEVER refer Oaks Alterations. Grrrrrr End Rant.... read more

Oak's Tailor - Clearly shows the zipper came apart at the top. After a 6 mile bike ride not going over 60 mph - Sewing & Alterations Near Me - Anchorage, Alaska

I've been coming here for years getting pants hemmed, zippers fixed, and general reapir/alterations made on clothing and I have generally been happy. One tip when altering pants is to bring the pair of shoes that you are going to wear them with. I made the mistake once of getting leg length adjusted without my boots with a heel and even though I tried to adjust my height accordingly the pants ended up being a little too short. Turn around is within a few days. $8 per pant, and a zipper fix is $28 though are usually the cheaper type. They can special order for you though. The owners are polite though not known for their smiles. read more

This shop is amazing. I've coming here for a very long time and love the service and quality of the work. They are super affordable and will sometimes do the work right then and there. Great people! read more

We have had good results for the most part over the years, and that is saying a lot- given how picky we are. Most of the work we have had done has been hemming, replacing linings in sports suit jackets, replacing worn out elastic in waistbands, etc. Even though English is definitely not a first language in this place, our instructions have always been understood to a T. The service? Well, as far as enthusiasm with a smile goes- that may not be the case each and every time, but the price has been reasonable for the correct work being done. read more

Oak's overcharges and though decent quality, altered my clothes too short. One guy said $14 and the lady charges $28.

My fiancé has been to Oak's in the past so When I needed alterations to a dress I decided to go to Mrs. Oak. So far so good. My dress will be ready tomorrow. read more

Held my granddaughter's prom dress hostage for an EXORBITANT amount! Never have work done here without a written estimate! What a rip off!

If you don't mind terribly rude service this is the place for you, I took a pair of men's pants in for alteration and the older Asian women who took them was so rude! My husband picked them up a few days later and she was just as rude!! The alteration was done well and was reasonably priced but since then I have used another tailor who did just as well and was funny and pleasant to boot. read more

Absolute worst experience ever. It all started when we walked in.. seemed we were a bother to need a prom dress altered. We advised we needed the straps brought up and the bottom hemmed a tad. We were told to come back Wednesday once my daughters shoes came in (this was Monday) so.. we did. Nothing was done to the dress. She tried the dress on yet again to be told she needed to lose weight and go on a diet!!! This is not something you say to a 16 year old that has just recently felt good in her own skin. Needless to say, we picked the dress up Friday, began to pay and was told 140... I looked at the receipt and said.. ummm like 14.00? She said no.. $140.00!! Needless to say, a few choice words came out of my mouth and I had no other option but to pay for my daughters 1st prom dress. I was advised the material on the bottom of the dress was hard material. Omg!! This is what you do for a living!! Never again.. I'd advise anyone to get a quote before hand and definitely don't go in a lil' bloated.. you might need to DIET! read more