I have been storing antique furniture with this facility for over 6 years and never once have I…read moreever had issues with my belongings nor the owners who have been very helpful. I was very reluctant to put my items in a NON Climate controlled unit for such a long period of time but the owners suggested some very helpful ideas that has kept our belongings safe. First they told me to put plastic on the floor to create a moisture barrier. -Hmmm Concrete has moisture so if you ever stored boxes in your basement you would know what he is talking about. Second, never move items in that are damp or wet so don't move in when it is raining or snowing. Third if you plan on staying a long time through Winter & Summer, buy a bucket of Damp Rid which absorbs any moisture in the unit. All this information was explained to us by the owners so we still have valuable peaces that are not damaged at all. We love this place because of all the following: Owner answers the phone from 8am to 8pm 24 hour security They shovel in front of our doors for us all Winter It is not a Mud Hole in the Spring This place is the Best in Naples!

From the owner: We are a self storage facility that specializes in making the customer happy! We shovel in front of…read moreyour doors for you during the Winter months and we are the only facility in Naples with 24 Hour lighting and Surveillance.

Unfortunately my family's experience was horrible. I was totally disregarded while speaking to the…read moreManager (Kate) and while telling her the situation she hung up on me. I was very polite and professional. People go through hard times and are late on paying bills, It happens. But when calling her to make a payment she was never there, she would never call my family back and the one time she did she wouldn't take a payment over the phone . Then she goes on vacation for 2 weeks, so we couldn't pay the bill. When my family finally gets her on the phone to let her know we were coming to pay in full and empty the unit she wouldn't except it and closed the account. I am pretty sure she needs to send a certified letter to let us know that she closed it and we did not receive one. Also, I believe and I could be wrong that the unit has to be in default 90 days before it goes to auction. Kate also said some alarming things like "Some of your stuff has already been sold and your personal effects will be burned", (personal effects like photos and birth certificates and these items are suppose to be returned to the leasee of the unit). Now, she shouldn't even be going through the unit. She should be putting two locks on the unit and waiting for the auction. So I asked her, when will you be having the auction? Her reply was "We are not having one, your family's belongings will be thrown away"!!! I kept my cool during this conversation and tried to explain how important this stuff was. My grandparents passed away last year and their things were in there and apologized for the late payment and told her that due to the deaths my family was torn and grieving and communication was not good and that's why the payment was late. I said we would pay extra on top of the late fee and amount owed. She said that the facility will not do business with my family and we all have been rude to her and we are harassing her. I recorded the phone conversation. I am so glad I did. Now we are going to consult with an attorney to see if we have a chance of getting our stuff back. I don't recommend this place to anyone. I was treated poorly, in the contract all it says is you will be charged a late fee. Its should say : We take your things if your late 15days or more and throw away the rest. I believe that they are thieves and stole our stuff because it was expensive items. I know that they do not practice Maine state storage unit law's because if they did then this wouldn't be happening.

A great storage option in Brunswick, ME. We rented 3 units to facilitate our move from MN. The…read moreowers we very responsive and flexible. A great value per square foot. Highly recommend!

From the owner: Brunswick Self Storage in Brunswick ME provides top-notch self-storage solutions. Secure,…read moreconvenient, and tailored to your needs. Reserve your space now!