After a frustrating experience ordering a sliding door from Home Depot, I found Dolan's Lumber,…read moreWindows and Doors. From the start, their customer service was outstanding. They responded quickly to my inquiry and every follow up email I sent. Brian went above and beyond to help me, and even shared my situation with Milgard. He was also very knowledgeable and recommended upgrading the screen door for the slider since the standard one can feel a bit cheap, and suggested upgrading the glass to help with temperature regulation. He also gave me a quote for the exact door I originally ordered from Home Depot, in case I didn't want to upgrade anything. I really appreciated the time he spent helping me, especially since it was just one slider door. Excellent customer service. They definitely have my business going forward. Highly recommend!

We visited Dolan's at both the Walnut Creek and Concord locations on two separate occasions while…read moreshopping for doors and windows. In both instances, there were multiple employees working at the front desk area on their computers. While they may have been busy, no one acknowledged or greeted us when we walked in. Even a simple "Hi, we'll be with you shortly" would have gone a long way. My wife spent about 10 minutes browsing the showroom during one visit and we still were not approached. We ultimately left both times without speaking to anyone. We understand that some showrooms operate by appointment, and if that is the standard protocol, that is perfectly fine. However, a quick greeting, asking whether we had an appointment, or offering to schedule one would have created a very different experience. We did not have this issue at Golden State Lumber or Ashby Lumber, where we were promptly acknowledged and assisted. Unfortunately, based on our experience, we will be moving forward elsewhere.

I am writing this as I watch my husband and my son viber plate my sons side drive…read more We made our original order Saturday night to be delivered Monday morning. Added a yard via email on Sunday with no problem. One of us didn't do the math right and we were short. One more email and 2 hours later they delivered more base rock. Super easy to work with! We will use again and again.

They were late on two of my deliveries by an hour and 45 minutes and 2 1/2 hours the owner promises…read moreDelivery times and he can't commit to what he's promising. He cost me hundreds of dollars because I had 5 to 6 guys standing around for up to two hours waiting for the truck to arrive the owner and dispatcher his name is Marcello on top of that he's very rude

I've been doing business with American Ace concord for years! Great stock of plumbing supplies and…read morehelpful, knowledgeable staff. I like the fact that it's an open shop, meaning I can go in, grab what I need and bring it to the front to ring up. Nothing is more irritating than being in a rush and waiting for some employee to disappear into the back warehouse and take his time grabbing your supplies. There is a learning curve to the layout, but once you have been there a few times, it's a much quicker system. This is my go-to supplier for my company's plumbing needs!

First visit - needed some plumbing supplies. Couldn't find what I needed but guy behind counter…read moretold me roughly where I could find them, didn't move off his stool but he was helpful enough. One weird thing was I couldn't see prices for anything, and I needed my phone light to see things near the back. But hey, I got what I needed which in my case was unavailable at HD or big box store. Would go again, but not going to be my go to place for service.

Sharon is the absolute best! I've come here a couple times now and she has helped me out both…read moretimes! When I tell you that she knows her job listen this girl right here knows her jobbbbbbb! She is knowledgeable, efficient, kind and so very helpful! Hands down she is the reason I come back to this location. We also had Gia's help today checking us out and when we ran into a slight issue she was patient and helped us work it out. If your looking for basically a one stop shop that's let's be real a little more on the pricier compared to other big name stores, that has great help! This is your spot to shop! I would give it 10 stars if I could based on staff alone!

My company is not from the area and we were recommended to try this business. Customer service is…read moregreat

If you are going to Golden State Lumber, you need to ask for Sean. I've been building an ADU and he…read morehas gone out of his way to help me multiple times. He actually saved me a solid amount of money by pulling from a sister store's inventory, and worked with me when the surface condition of the wood was a priority. He spent time walking me through all the different material choices (pros, cons, and prices) so I could make an informed decision, and was so dedicated he even replied to my questions on his days off. Genuinely one of the most positive experiences I've had buying anything. Thank you, Sean

This is an amazing hardware store. The staff is super helpful and they have everything you need to…read moremake a repair or build an entire house. It's also a great place for ideas and a state of the art facility.

Great Experience with Brickyard Building Materials Concord! I live on a very busy street and I have…read morea steep, narrow driveway. When delivering 3 palets of retaining wall bolcks, Alex showed great skill and professionalism in deliverying the materials safely and to a location on the site that made moving the blocks easy and efficient for the installation crew. Very refreshing to see skilled workers that obviously enjoy their work!!

We were looking for a stone to do our fireplace. We had been to Home Depot, Lowe's, Granite Expo,…read moreEmser Tile, and Modello Tile and Stone. Our tile guy recommend we check out Brickyard Building Materials and glad we did!!! They had so much of a selection it opened our eyes to other possibilities and styles we actually didn't know we liked. Although we didn't end up Going with them they were extremely helpful in pricing and checking stock for multiple tiles/stone options we picked. They also were willing to honor a contractor discount since we were using a contractor to install. I also love how everything around you IS the sample, including the parking lot! They do have a warehouse and we found out some items would be shipped if not in stock and one item in particular they didn't have in stock or online at all. Meaning some samples just may not be an option so be prepared if you happen to pick the 1 stone out of hundreds that's discontinued.

Diamond K Supply is a well run landscape and materials supplier for your home projects and beyond…read more I recently purchased some rocks here to finish a backyard project. They had several contractors there, so they take care of your small or big project needs. I called them up to see if they had the rock blend we needed, which they did at a reasonable price. The service counter employee was helpful, and offered to sell me two cubic feet split into four bags. They said that one bag would weigh about 50 lbs., so splitting it up into four bags would make it easier to lift. I paid, and it only took about 10 minutes for them to make the bags and bring them over in a forklift to load up the car. Their staff is very friendly, and the store is clean and well stocked. I will be back for future outdoor projects.

Friendly, informative, and always deliver what I expect. Been coming back for years to get…read morematerials. For the types of projects I've been working on, they've had most of what I've needed/expected to find here.

I had a great experience working with Mike Madden at Dolan to order windows, a bi-fold door,…read moreskylights, solar tubes, interior doors, a front door, and door hardware for my whole house remodel. I walked in not knowing much about windows. Mike patiently answered all of my questions. Once I decided on Marvin Ultimate windows, Mike worked in a very detailed and organized way to get the proper measurements from my window installer and to finalize the many design decisions that I needed to make. This was a huge purchase and I appreciated how much time Mike took to make sure I got exactly what I wanted. After the window order, Mike worked with me for months to order the other materials. He also took great care. For example, he helped me order custom pocket doors with stile and rail sizes that match my other interior doors. He helped me problem solve. For example, the bottom of my interior doors needed to get cut because of my contractor's framing and Mike explained how I could do that without damaging the door. Overall, Dolan Lumber and Mike were invaluable for my whole house remodel. The difference between Dolan and other stores is that Dolan will respectfully and carefully work with you to get you what you want.

Ordered a new fiberglass front door from Dolan's showroom in WC in December. Delivery was supposed…read moreto take a month. Unfortunately, when the delivery date started to roll around, I was notified that there was a delay, and that delivery would actually take another month. Disappointed for sure, especially since there was no explanation. When the door finally came, it was first delivered to their preferred paint shop, Sal at Limitless Painting. Then, after Sal was done, he delivered to my house. After that, the next day, one of Dolan's recommended installers came to install, Sead. Door was installed on that day. Then Sal came back to do touch up around the trim, etc. Sal and Sead were top notch. Great to work with, great work. Mike at Dolan's was also easy to work with and gave good advice. The only reason it's 4, not 5, stars is because of the 1 month delay with no real explanation. Other than that, smooth transaction overall, and we're very happy with the result.

This nursery was beyond amazing and the staff was very helpful, patient and knowledgeable from the…read morebeginning until the end of my project! The weeds in my front yard were overwhelming and not very attractive, but I was indecisive about what to do. The one thing I DID know was that I wanted something low maintenance and didn't require water. My neighbor suggested that I try landscaping rocks in my front yard. And recommended that I call Macalvey's Nursery because he had a great experience with them as well. Upon arrival, I was greeted by Juan, the manager and his staff and shared my ideas. They gave me a lot of great ideas and showed me different types of gravel and rocks and offered their expertise about how I should handle all the prep work. I would give them 10 stars if I could! So if you're looking for a nice friendly place with good ideas and service and lots of different gravel, rocks, and landscaping options----- THIS IS THE PLACE FOR YOU!

Warning: Be very cautious if you order from Macalvey's Nursery on Alhambra Way in Martinez…read more We ordered and paid for 5 cubic yards of paver base. We moved it ourselves using 3-gallon buckets -- exactly 225 buckets total. That equals about 90 cubic feet, which is only 3.3 cubic yards. For comparison, 5 cubic yards should be 135 cubic feet. We were almost 2 cubic yards short. When we tried to resolve this, my husband even went in person and was willing to pay again for the missing amount just so we could finish our project. Instead of making it right, they told us we'd also have to pay another delivery fee and completely denied that they had shorted us. When I called to follow up, I was brushed off. This was very disappointing. Not only did we not get what we paid for, but the company refused to take responsibility. As I can see there are similar issues reported by other customers here.