Austin was very personable. He was knowledgeable about the inner workings of the system. He made…read moresure we knew how the system worked, what was good or bad for it and what would end up saving us money. He made sure to talk to me like he was in charge of making the decision for his house, so I knew this was something he recommended for his family.

Ken was very professional in the way he spoke to me asked me several questions about my septic…read moretank he did a great job.after pumping was done check the float and checked the motor he thought the motor might be bad called the pump man he was out the next morning and fixed it Ken cares and will talk to you on the phone Thank you

Ken was quick to respond. Cleaned Septic and inspected. I will call again when needed. His rates…read morewere reasonable.

We called on this company to do our septic pumping and inspection, when we bought our home here. I…read moredon't really have words for what an unbelievably incompetent and pathetic job they did, but I will try. Our house was in escrow (still owned by the seller) when they sent out their workers. The two workers they sent uncovered the top of our septic tank, but BROKE BOTH CEMENT CAPS in the process of locating the tank with their poke bars, and then tried to hide this fact! When they were confronted with this fact, all they would say was "there's nothing we can do about this today." They would not fix or replace the cement caps, nor discuss the matter further--they just ignored the serious damage they did to the seller's property. Then, they botched the pumping. The company had sent a truck with a broken (or partially broken) pump, and they were not able to completely pump out both sides of the tank. Again, the workers tried to hide the fact by hurriedly replacing one of the (broken) caps. Finally, when we had made the appointment for this pumping and inspection, we requested (and this company had promised) to do a test of septic function by sending a septic engineer/specialist to evaluate the rate of flow through the leach lines. They gave us the name of the person who would be doing this, but he never showed. Instead, one of the workers (who clearly had no idea what he was doing) took a quick 5-second look inside the tank and then stated "it's working perfectly!" The workers called back to the central office, when they were done. They must have mentioned to the woman in the office some of what had transpired, because one of the workers said that the office had ordered that we must pay them on the spot, instead of billing escrow. The woman in the office must have realized that they did such a poor job that if we were given the chance to think about what their company had done they might have a problem. We did pay (and probably should not have). We moved up here from the bay area, and this "pumping and septic inspection" was done immediately before close of escrow and we did not have the chance to square things with the seller or get this incredibly botched "pumping and inspection" done by someone else. This company completely let us down, when we needed them most. No employee standards, and no concern for the quality of their work at all. Call someone else--anyone else.

Not big on giving 5 stars but these guys went above and beyond calling me back and explaining…read moreoptions. Timely, efficient and reasonable!

Have waited over four weeks for a septic pump. They have been on our street twice putting new units…read morein and could get ours pumped.

We are in the process of building a new home and A One Septic was refered to us for a new septic…read moresystem. Dan met us at our property and brought up valid concerns about the rocky soil. It was obvious to us that he has the experience and knowledge that some of the other contractors did not discuss with us. A One septic was able to have a quote put together the following day so we hired them. We are so thankful they were able to work through the rocky conditions and save us a lot of money because another contractor wanted several thousands of dollars more before even attempting to dig the holes for the tanks. Dan and Larry are hard working individuals that were able to get it done. Most importantly they were honest and when they said they were going to be there, they were there. They did exactly what they said they were going to do. I have and will continue to recommend them to anyone looking for service or installation. I have heard so many good things about them from other people and contractors who have worked with them, that I know we made the right choice.

Over many years I have used a variety of septic pumping companies with some good and some bad. I…read moreneed to say I am highly impressed with the service Jake's Superior Septic service has given us. I unfortunately had some septic issues at our new home and we started to have a back up. They answered the phone which is always a plus and were willing to fit my job right in! We thought it just needed a pump out but after a couple months we had another back up......on Christmas Eve with guests coming over! Believing they were likely closed, I called to schedule a pump out by leaving a message but was shocked by the girl in the office answering!!! She had their truck at my house within a couple hours!!! On Christmas Eve! They later gave me some recommendations I could work on over the next few weeks so we could solve the issue and sure enough they were correct! Plugged distribution box. They cleaned everything out and things are flowing great!! Very reasonable rates, top notch service and they make you feel like you are their VIP customer. I have a saying..you make Pete happy, you always get Re-Pete. A+.

From the owner: Locally Owned & Operated providing quality Septic System Services for Josephine & Jackson Counties…read more "We are dedicated to the safety of our community and to our employees. We are monitoring the current COVID-19 situation and are taking necessary precautions reccomended by the CDC. We are open and operating to meet our customer's needs. Our thoughts are with all those affected. " Locally owned and operated Jake's Superior Septic Service provides quality, professional, promptseptic service for Jackson & Josephine Counties. Some of their many services include:* Septic Pumping* Grease Traps* Septic Repair* Septic Installation* Drain Field Work* Real Estate Inspection

Super friendly and helpful people. Actually talked me out of a service I thought I needed but…read moredidn't actually. The tech was great and taught me everything I needed to know about my septic system. Highly recommend.

Great service, very responsive and he even came early which was great for my schedule. Wayne was…read morefriendly, knowledgeable and very thorough. I am looking forward to the recommending this company to friends and neighbors, as well as knowing I have a reliable service for maintenance and any septic issues that may come up. Five stars and two thumbs up!

No way Jose! Chris was very unclear with his pricing and had us pay full price for our second tank…read morewhich did not need cleaning in the first place. They showed up mid day after saying they would arrive early and after I called mid morning to ask if they were coming was told they were 45 minutes away, they came about an hour and a half later. No way!

Great guy, fast service. Our problem seemed an easy fix so he choose not to charge us even though…read morehe came out twice to check it. Highly recommend.

We hired them to level our backyard and the experience was excellent from start to finish. They…read morewere punctual, communicative, and took the time to make sure everything was done correctly. The grading was precise, the cleanup was thorough, and the final result exceeded our expectations. Would gladly hire them again

Neighbors were impressed with the way he was using the machine. Someone else walked up to him to…read moreget his card for another gig. He kept his word on his price, made sure I was happy with his work before he left and his wife brought cupcakes after to thank us for hiring him. We are so glad we hired him, they definitely care about who they're helping. Never stop caring about your clientele.