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    Jake's Superior Septic Service

    5.0 (1 review)

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    2 years ago

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    Jim's Septic Service - untitled

    Jim's Septic Service

    (19 reviews)

    Septic was pumped and I paid them in cash. Lo and behold about 5 weeks later I received an e-mail…read moresaying I still owed them money. I explained to the lady that I had paid in cash and I also had it recorded via my Ring camera. By her tone of voice, my explanation wasn't well received and seemed to be a lie to her, when, in fact it was 100% truthful. She said she would talk to her employee and after not hearing from her after a week, I called back and she said it had been figured out. I told her a phone call would have been nice, but she said that the employee had just returned from vacation, I'm not completely sold with that explanation. I don't believe that she was going to call me back as, maybe, she was a little embarrassed about the situation. I also asked for her to send me a receipt showing that it had been paid, but still waiting on that. I, personally, would never ever use their service again as, it appears, that they can't be trusted to be paid in cash.

    I bought a new home and they did the inspection for $550. They said the septic was good, two months…read morelater it's backing up into my house. They came out and emptied it. Charging me $550 again. Then telling me I had a bad baffle. I asked them if they missed this in the Inspection "no it was good, we looked at it". It was then dug up and inspected, it was not "good" the baffle was so packed full of 36 yrs of unpumped backup from the previous owner that the baffle was completely packed like concrete and nothing was flowing through that! No wonder it backed up into my house, so to say it "was good" two months earlier was complete BS. Would not say they did anything wrong, would not compensate us for the terrible inspection or having to repump it two months later which was their fault!!!!! Did not have them do the repairs because I do not trust this company as far and I can throw them and neither should you!

    Jake's Superior Septic Service - septicservices - Updated May 2026

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