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    Sirivanh Harris

    5.0 (1 review)

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    Fidelity Investments

    Fidelity Investments

    (34 reviews)

    Willow Glen

    Very skeptical at first feeling like I was a burden walking into fidelity. Background story was…read morethat I called twice couple days ahead and was told both times I would get an advisor to call me back to schedule an appointment. 3 days had pass and still nothing. Getting the same feeling I had with Patelco couple years ago which made me feel discourage so I was already feeling annoyed with the similar past experience . Phil Benjamin changed all that. Phil never made me feel dumb for questions I was asking. He answered everything throughly and with patience. Made me feel very comfortable for making the choice to go with fidelity investments. Amazing work for his honesty. Always hard to find trust worthy people especially when it comes to investing your money. Phil is the man and I suggest everyone that's looking for assistance to go to him or ask for him. He will make you trust in fidelity.

    I've had a great experience with Fidelity. My high school employer used Fidelity and my boss at the…read moretime helped me set up a little 401k. I was young and no clue how to navigate 401k or retirement accounts. I was lucky enough to get started at the age of 16. Sure it was not much what I was putting in but my employer was contributing dollar for dollar up to 5%. I left that company and never touched the money. Now that I have one foot in the grave I reached out to them to discuss my money. I was assigned a great gentleman named Richard. Yes, they charge a fee. But I don't mind as long as I'm making money. Richard was very patient and took the time to answer all my questions. I ended up adding a little more money to my account and I've seen a good return I believe it's right around 10%. I have not been into the actual location but I have turned my family over to Fidelity. Prior to Fidelity I reached out to Fisher investments and they turned me down because I had "too little money". Fidelity has never made me feel bad about how much or how little I'm able to add to my portfolio. Additionally they offer a regular account with a much higher interest rate than your regular bank. Check them out! Especially if you can get Richard!!! Tell him you saw my review on Yelp. Good luck! Hope this helps!

    Charles Schwab - Store front

    Charles Schwab

    (28 reviews)

    I arrived at Charles Schwab & Co, Inc, 30 S. 1st St, Campbell location on Friday 12 Jun 2026. I…read morespoke to a clerk and informed him that I was there to make a stock trade. I gave the clerk my name and phone number. I informed him that at the corporate office, an agent named Heath would have called ahead to advise them that I was coming. THe clerk brazenly asked for my license as if I were a criminal. There were 5 people in line who asked to view their licenses. He began addressing another client while he was still talking with me, casting me aside. He made me wait for no apparent reason, even after telling me that they only had advisors and that stock trades could not be made. Very rude of him to begin speaking to another person in line. Racial profiling seems to still exist.

    A great idea going to waste…read more I have been a client of Charles Schwab for over 50 years. In that time, I've been elevated to at least the first of their "Preferred Customer" tiers. So, I trade, pretty much every day. But there is one incredibly annoying aspect of Schwab that very well may push me to transfer my account. At the bottom of each account, there is a line item titled, "Cash & Cash Investments." This line is meaningless and could be easily replaced by two lines: "Year-to-Date Profits" and "Cash Immediately Available to Invest." I have, for more than a year, almost on a monthly basis, complained, because the confusion generated by "Cash & Cash Investments," leads me to believe I can buy stocks WITHOUT INCURRING MARGIN EXPENSE. Oh, I HAVE the money - in my interest bearing Schwab Money Market Account, but I need 24 hours to liquidate that into "Cash Immediately Available to Invest." And if I forget to do this, every day Schwab charges me an annoying interest fee. So much for client dissatisfaction. What about Schwab IGNORRING a profitable promotional tool. If, for instance, I see a stock I want to buy in a hurry, and I go to my account and see I have $46,000 cash immediately ready to invest, then I'd be much more likely to invest, than worry about a margin call and waiting until I can debug the meaningless line that has a totally erroneous and/or irrelevant amounts. And yet, for months, I have not been able to get anyone at Schwab to do something. Their "Priority Level" phone agents continually take notes on my complaint (they can actually read them back to me), but they cannot (or will not) give me an email or name of a person who can evaluate this suggestion. It's a dead-end. It's like you go to your banker and tell him he's got a bucket of cash behind his desk, and he's too lazy to go look for it. It's like McDonalds has a new product, that's cheaper and more profitable than a Big Mac, and they just don't bother to offer it. It's pure, arrogant, ignorant stupidity from a company I've trusted for 50 years, and maybe it's time to find another vendor! Hey, Fisher, hey Vanguard, hey Fidelity! I'm out here. Win me over. Maybe, I'm ready to walk. How about you?

    Kal Financial - David Lawver

    Kal Financial

    (70 reviews)

    Cambrian Park

    I was ghosted by this company - after 4 months of their delays!…read more Working with this company has been frustrating and a huge disappointment. I worked primarily with Daniel Chalk and Jeanette Hooker. Unfortunately, communication was consistently lacking, with repeated delays in responding to requests for updates and commitments that were not followed through on. As a client, I expected a higher level of professionalism, accountability, and responsiveness. Instead, I often found myself having to repeatedly follow up for information and resolution, which created unnecessary delays and additional work on my end. Based on my experience, I would strongly encourage perspective clients to carefully review customer feedback, and conduct thorough due diligence before engaging with this company. My experience fell well short of expectations, and I would not recommend their services to anyone.

    Working with this company has been an extremely frustrating experience. Throughout our engagement,…read moreI worked primarily with Daniel Chalk and Jeannette Hooker. Unfortunately, communication was consistently lacking, with repeated delays in responding to requests for updates and commitments that were not followed through on. As a client, I expected a higher level of professionalism, accountability, and responsiveness. Instead, I often found myself having to repeatedly follow up for information and resolution, which created unnecessary delays and additional work on my end. Based on my experience, I would strongly encourage prospective clients to carefully review customer feedback and conduct thorough due diligence before engaging with this company. My experience fell well short of expectations, and I would not recommend their services.

    Sirivanh Harris - investing - Updated August 2026

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