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Hayward, CA

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Romeo Guarina, EA

4.0 (1 review)
Open • 2:00 pm - 6:00 PM
Updated over 3 months ago

Services - Romeo Guarina, EA

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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8 years ago

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Professional Tax Services - Future owner of Professional Tax Services.

Professional Tax Services

(80 reviews)

My wife and I have gone to Neil for years. The business used…read moreto be named Bay Wide Tax Service (Neil came around in 2020). Marla, the woman who did our taxes, retired (her husband wanted her to because he had retired the previous year), and Neil took over the business. I would have given 4 stars during the first year (2021). I didn't speak up, and so I take some of the blame, but we lost some money because Neil assumed that some donations were given to a family member (technically speaking, the donations probably weren't eligible, but I was still bugged by the wrong assumption). https://www.yelp.com/biz_photos/professional-tax-services-fremont-6?select=0VAhLDNd3xmHxZzcTPsCIg In 2022, I played Street Fighter II: Champion Edition. I just did okay, and I felt bad when a box that was on top of the arcade game fell down. Neil just shrugged it off, though (the box was probably empty). The arcade games might only be on some of the time, but the ambiance is pretty cool (The Little Mermaid, the 2023 version, was on when we went here this year). The hours aren't as limited as they seem. Neil works on Saturdays to some extent. The location changed in 2023 (the building is old, but easy to get to, and the office is right next to the main flight of stairs). The parking lot is somewhat small, but a big improvement (finding parking at the old location was usually an ordeal). Because of inflation, "starting with the 2022 tax season, we will be implementing a 10-20% fee adjustment - depending on the complexity of your tax accounting." We were charged $260 this time, but the amount will be a lot less for many people (my mom was charged $180). An Audit Protection service was added for free at the time the prices went up. The receptionist is new, and she's cute and friendly. The restroom key is right by the door (the restrooms are on the first floor). protaxtalk@gmail.com It wasn't a big deal, and the receptionist may be to blame, but the email that I sent a month ago wasn't responded to. Neil bailed us out last year. At the time, we really needed our 2021 tax return, but we couldn't find it anywhere. When we contacted him, Neil sent the return as email attachments very quickly. Neil is easy to talk to ("good vibes," a term that another reviewer uses, is quite fitting), and an appointment will only take about 15 minutes if you're prepared (I was annoyed when a few people suddenly showed up this year, but at least one person probably arrived for an appointment early). My wife and I have been happy with the level of service over the years. https://www.youtube.com/watch?v=6MHgbhiEoTg&ab

I FEEL ABANDONED! I received an IRS notice for discrepancy for a prior year filing. Panicked, as…read moreI've never received any type of IRS letters/notices/audits before, I quickly contacted Neil for help. I left a message in the client portal, emailed twice, and called multiple times to a voicemail that doesn't accept messages. No response at all. Very unprofessional! After review of my taxes myself, I discovered that Neil made multiple mistakes. Missed amounts that were on the financial forms I submitted. Just sloppy work on his part. I trusted him & had been a loyal client. My bad for not thoroughly double checking his work, but his bad for not double, triple checking the numbers as a tax professional. This is an honest review & I'm hoping to save others from him. If you ever get audited, he'll ghost you & you'll be on your own.

Liberty Tax

Liberty Tax

(57 reviews)

Avil is the man to go to!…read more I was trying to get fingerprinting done a few doors down but they would not open their doors. I was unsure if Liberty did it but I walked in to ask and Avil was able to help me out with finding a place that did for me! He even went the extra mile to call the location and give me directions!! Thank you so much, I really appreciate how incredibly sweet and helpful you were!

Title: Avoid Tad Miller at All Costs - Absolute Worst Tax Service Experience…read more Over ten years ago, I used this location and had a fantastic experience -- an 18-year-old preparer handled my taxes flawlessly. Unfortunately, she left for college, and when I recently decided to give this place another try, they recommended Tad Miller. That was the biggest mistake ever, and I will never go back. I've had many tax preparers do my taxes with no problem whatsoever. However, Tad is the only worse experience I have ever had, and the man is very unprofessional. From the moment I sat down with him, he made stupid jokes and just irked me, but I went ahead anyway as he processed the paperwork. This was mid-February, so plenty early before the deadline. He told me he needed a certain document emailed to him since I didn't have it with me, so he paused everything. After repeated attempts to email him the documents, I never got so much as a "got it, I'm on it." I called and he never responded or called back when I left a message. When I finally got him on the phone, his tone made it clear he was not happy to hear from me at all. I asked if he'd received my email, and he said he had. Well there you go -- why not tell me that in the first place? Anyhow, it's already early April and he tells me he has to file an extension, despite me coming to see him back in mid-February. Are you serious? So then I played the waiting game again, and when he finally finished the tax forms, he calls at 11:55 PM and says he emailed the documents and needs my signature before midnight or it'll be late. Mind you, this is five minutes to midnight on a weekday -- what am I doing at that time? Sleeping, because I have work the next day. So I didn't get the message until the next day at my computer at work. Are you seriously giving me a five-minute heads-up before midnight when people go to bed way earlier than that on a weeknight? So I got a penalty for being late -- because of him. A few months later, he still couldn't finish the work, so Veronica had to step in and complete my tax forms for me. This is now July. WTF. And on top of that, he still didn't give me back my sensitive documents with my personal information -- that didn't happen until November. He really worked on my patience, and I wanted to scream at him, but he had my sensitive information, so I had to bottle all that anger and frustration in. Anyhow, this man is in the wrong business -- maybe he should be flipping hamburgers, because 18-year-olds can clearly do his job a lot better than he can. This man is the worst, and I will never go back to Liberty Tax. If you have to go there, go see anyone else but not Tad. Stay away from Tad Miller at all costs -- this is a warning to you.

Ameer N Khan, CPA

Ameer N Khan, CPA

(148 reviews)

I needed to find a new CPA for the 2025 tax year and decided to retain Ameer N. Khan, CPA, A…read moreProfessional Corporation. I chose this firm because their website was professional, their fees were clearly outlined, and all communication is handled through a secure client portal -- something I really appreciate. They also had excellent reviews and are local. From my first contact with the office through securely uploading our documents, the quick turnaround, and the electronic filing of our return, everything was handled with professionalism and efficiency. I had a couple of questions during the process and was pleasantly surprised to receive answers on a Sunday afternoon -- far beyond what I expected. Six months after filing, we received a letter from the FTB claiming our refund was issued in error and demanding repayment within 30 days. I reached out to the CPA office, and within two days they had investigated the issue, contacted multiple departments at the FTB, and confirmed the notice was sent in error. They even double‑checked both spouse Social Security numbers as an added precaution. This level of thoroughness and care was incredibly reassuring. I highly recommend this firm for both individual and business returns. Professional, fair pricing, and truly exceptional service.

I appreciate that he's prompt in assessing whether he can help me & gave me recommendations of…read moreother professionals who are more suitable. Thank you so much.

Durrani CPA Services

Durrani CPA Services

(10 reviews)

October 26; 2020 It…read morewas a positive experience switching-over to Durrani CPA Services for our family tax filing for the year 2019. Previously, we had been content with standard deductions (family filing jointly). The salient feature was custom solution offering from Durrani CPA Services that resulted in substantial tax savings for the current year in comparison to the years, prior. Over the past decade or so, we had utilized services of one of the nation's big box tax offices as well as used providers in the Bay Area notably the local office of S. Gupta in Pleasanton, CA. The tax filing documents were shared/uploaded through Durrani CPA Services partner web portal (www.Intuit.com). After review of documents and phone consultations, Hajira Durrani, CPA (Owner/Tax Consultant) offered the option of itemized deductions with a degree of confidence based upon our diverse portfolio comprising regular W-2's, MISC-1099, and other income sources. The computation of itemized deductions was done thoroughly and to our satisfaction based upon extended remote interaction as well as phone conversations. The tax rate deduction along with the resultant gains proved beneficial as we saved sizeable amount of money in the end. Also, the tax-filing fee was matched with what had been paid for the past year. The nominal fee paid for itemized deductions weighed-in as we virtually saved a few thousands on our tax returns for the year 2019. Hajira Durrani rendered professional services throughout with great patience and perseverance over the period that stretched from filing an extension on our behalf to the actual preparation and e-filing of our taxes. From leaving a strong first impression to actively listening and explaining the benefit of taking out itemized deductions, Hajira took our slow responses with respect and was never hesitant to communicate and ask questions. As a satisfied customer, we endorse her and would highly recommend Durrani CPA Services to tax filers in the San Francisco Bay Area and beyond. Mohsin Malik/Shabnam Malik Resident of Pleasanton, East Bay, California 94588

Hajira is a very knowledgeable and professional CPA. The first day I talked till the end of work,…read moreshe accommodated my calls and emails which I think she cares about their clients. She takes the time to listen to your queries and suggest accordingly. Much better experience than other tax filing services. I rarely write reviews, and highly recommend Durrani CPA services.

Romeo Guarina, EA - taxservices - Updated November 2026

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