Worthless, unpleasant and truly disappointing experience.
Well ... A first visit might not give you a clear picture , BUT a second one definitely does .
1- Style & Location :
This CHEAP looking "Grocery Shop Style" hookah bar is located in an industrial zone. The business itself looks exactly like a mechanical or car paint shop. The area is well known as an industrial and warehousing spot and is completely unfit for entertainment business or food facilities.
"SIR" is a mixture of concepts and themes that do not match or fit with each other at all.
2- Concept & Atmosphere :
The concept is as mentioned above; a mixture of unmatched and unfit themes. The first impression gives you a picture of a cheap, disorganized and low end grocery shop with a poor deli on the side and an unexplainable floor plan.
The general atmosphere is extremely boring and uninteresting.
Customers are generally young generation who look bored, uninterested and just wasting time on a curb rather than looking for standards or quality.
The majority of the customers if not quite and staring at their idiot phones, they're either goofing off or flirting with the staff members who seems to be interested in trading flirting for a worthless gratuity.
3- Menu and offerings:
Poor, uninteresting, and over repeated.
The menu looks like a collection of copied items and menus of other places "But That Just The Title", the reality is worse.
4- Hookah / Shisha ; the hookah took almost 47 minutes to be served and served wrong ! But never mind. The hookah cup was half empty and literally burned. As a regular hookah smoker I can tell the tobacco have been mixed and it wasn't pure , the coal is barely lighted and halfway burned and the excuse was "We are Busy" !! Really !! , the taste was awful . Generally the hookah is worthless and should not be served like this.
5- Food (Sandwiches) and Appetizers: The food is ready / pre made, cold, over cooked, dry, and barely consumable . The taste is very unpleasant and unhealthy for consumption for specific items. I don't know if they prepare their food items or buy them at a gas station but honestly one could get a better taste and quality at 7eleven or similar.
You navigate the menu and notice a tea is almost ($1) .. You order a tea expecting what is generally known as "TEA", but instead you get warm water, a fainted color, and sugar with no taste or smell whatsoever ! Guys are you fooling yourselves or your customers ?
Appetizers off the jar/can ! Are you kidding me ?
Unfortunately, it's a waste of time , money and effort . Looks like the owner is new to business and has no clue whatsoever. Free and honest advise; Close that business sooner rather than later and save yourself the crisis.
6- Service
Horrible service, "Clueless, Slow Careless and Uninterested staff", unclean and overall is less than marginal quality at best.
Many of the waitressing staff barely speak English, and at the earliest stage of the conversation they stumble in their words and hysterically react with either a dopey face or a desire to cry . Come on you need to get your staff to train well and learn communications skills.
Some of the waitressing staff are familiar faces who have been working for long at other places such as Levant in Tyson Corner or others and that is a clear indication that this business (Sir Sandwiches) completely depends on acquiring other businesses sources and hiring already trained and prepared employees . That is another indication of trying to imitate or take advantage of other businesses' experience and training standards.
The waitressing staff looks clearly uninterested in their jobs and on two occasions they indicated that this's just a temporary station for them and that they were fooled to be there !
If this's how an employee presents and advertise for the business then definitely there is something wrong going on.
One guy in our group (Who's a Career Coach) tried to release the tension and joke with the girl serving us and asked her if she likes her job and her response was unbelievably unpredictable; "It's the worse mistake I've ever made, I really regret it". She explained that she's been working in similar environments and businesses for more than 2-3 years and she was doing good but her current job is not interesting at all. Really !! Why did you apply to this job in the first place if you were doing good ? And is that how you represent your employer's business ? That was a real shock that we kept talking about it for a couple days even at work.
The other hilarious guy who we have known for a while from other places hinted while hysterically laughing that he's "on a mission playing chess"! Come on buddy , please don't act like Tom Cruise , or Matt Damon and don't blow a laugh at my face and throw your saliva all over the table.
That's the nature of 3 out of 4 conversation we've had with the employees and it obviously gave us a sufficient summary to what the heck is going on. read more