I didn't realize how much all the cartilage in my sinus had narrowed down with age. Started to have vertigo. The sinus scant they performed shocked me. They suggested that having the balloon rhinoplasty would alleviate some or all of the vertigo. They were right. The staff is the best-trained staff in Las Vegas. Phone call follow-up, always helpful with any ?? Referrals, etc I would highly recommend them read more

Avoid this clown at all costs, he made my breathing problems 10 times worse and the arrogance of the staff was astounding. I had to have a second surgery from another ent to correct the mess he made, who also mentioned they get many of nalbones former patients. Three other more prominent surgeons I consulted with claimed this procedure nalbone did should never have been performed. It's all about the $$$ and nothing more. read more

I had one office visit, office said everything would be covered under copay. they charged insurance company $505 for CT, $559 for office visit with NP, $883 nasal endoscopy. I never received and endoscopy! balance after insurance $452.14. I was mislead to believe this was included in office visit. read more

So I was recently diagnosed with chronic sinusitis by my primary doctor. He was concerned because I had fever and terrible headaches. So it happened that my nasal walls were almost closed (that's my understanding) so all the mucus and infection were blocking my sinus pathway?? Something like that. My head was full of mucus lol. PD recommended this place. They recommended doing the Balloon sinus dilation. "This minimally invasive technique is used to treat chronic or recurrent sinusitis or sinus infections when medical therapy has not provided adequate relief. During this procedure, surgeons use a small balloon, placed through the nose, to dilate the sinus openings. The results are permanent, and it does not require implants or additional support." Office is nice, small reception but several rooms once you enter. Staff were really nice. The day of the procedure I only remember going and coming back home. No pain, but some blood. I don't remember any instructions for after the procedure, I think there were given to the person who was going to take care of me after. Make sure you know everything too. So after the procedure I believe you can return to normal routine 3-4 days later. Not all cases. If you work in an office, maybe yes. You can take breaks to clean your nose with Sinus Rinse. If you work outdoors and won't have that time, then wait a week. I even got so stuffy I couldn't breathe so one week later I had to take off from work again. Sinus rinse is the best.. keep rinsing your nose just like you shower. That I'll continue doing. Definitely highly recommended. The reason for the 4 stars.... I never met the surgeon/main doctor. I had other surgeries before and I have always known the surgeon and anesthesiologist. I think that's very important. Is good practice! I hope they can consider this and take the time to step in a room and introduce him self, Dr. Nalbone read more

Sinus Relief Center - Ear Nose & Throat Near Me - Las Vegas, Nevada

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Nothing has changed from prior reviews. Fell victim to needed a balloon procedure. I went in for an ear problem and dizziness but we somehow got to doing a CT scan of my sinuses and only one clip was showed to me saying I needed to do the balloon dilation. Sad thing is I knew something was off, I had a CT scan 6 months prior where everything was normal. I had requested to see the CT scan and when I got the link I compared it side by side a prior scan and it was exactly the same. I went and got a second opinion and the doctor knew immediately before I even said who I went to previously what office told me I needed the procedure. read more

Paying $300 for a referral when this office could not provide me any treatment options is absolutely insane. Plus you're not even seen by the surgeon. The NP/PA didn't seem to know what was going on either. This office will fail to tell you if a copay is due. They also don't save images in your file if there's any complications. I had asked the front desk if they'd be able to perform a septum repair and they recommended I come in for evaluation and referral. They didn't tell me I'd be charged $300 for a 5 minute visit. Thanks! read more

Had my final visit today. My nose went from being blocked on the left side 70 percent and 80 percent on the right to now 30 percent!! I'm breathing 50 percent better now. I'm still healing from my procedure and hope I continue to improve. I am so grateful to everyone at this office for helping me. Especially Shelby who held my hand during my procedure. Stop suffering and go in for a consultation. read more

Sinus Relief Center - My CT scan, everything that is grey around my nose was infection - Ear Nose & Throat Near Me - Las Vegas, Nevada

Like other reviewers said they run this clinic like an assembly line, and the balloon procedure is their bread and butter. My husband and I went to this doctor on separate issues and they recommended the balloon procedure for both of us. They take a CT scan of your head, saying it is fully covered by your insurance, but then send you a bill later saying your insurance didn't cover it. A bunch of criminals. read more

Edit: READ OTHER REVIEWS, you will see a reoccurring issue here. $500 sales pitch for $5,000 surgery. Any appointment is just a sales pitch for their surgery. I would like to draw attention to the Allergy in "Sinus and Allergy Center." I came here because I was interested in allergy shots, mistake on my part because they are not offered here. Shouldn't be a big deal, business should just be able to state we do not offer that here sorry. INSTEAD, I sat through their 20-minute sales pitch during which, at numerous points I stated I just wanted immunotherapy aka shots. Sales pitch draws to a close and she asks if I want the surgery, I say AGAIN no I was just interested in immunotherapy. At which point she finally says oh we don't do that here, but here is a brochure for our 5,000 surgery that you don't need and a 500 bill for services rendered. read more

DO NOT GO TO THIS Doctor. They treat it like an assembly line because a sinoplasty is their "bread and butter". My wife saw Dr Nalborne who told her she needed a siniplasty to help her post nasal drip. While completing this procedure he decided to shave turbinate tissue and complete other procedures that were not discussed prior even though she told him breathing was not an issue. Then when my wife started having issues because of these procedures, Dr. Nalborne refused to speak with her until she bothered the condescending office manager so much. When Dr Nalborne called he wouldn't even say exactly what he did and would only say "it doesn't matter what was done, now we have to fix what the issue is". He was extremely arrogant and ended the conversation by telling my wife to see a psychiatrist. This office does not care about you, only the money. The fact that you cannot even see the actual doctor should tell you all you need to know. read more

Care is normal but access is limited inside. A shelf impeded the hall by the checkout. ADA limits these to 4" above 23" and below 84". This is also a safety hazard for wheelchairs and also restricts emergency access. One employee acted non caring but the care provider was great . Another issue is the outside metal door handle is very hot and I suggested getting the wraps to protect hands as the 110+ temps will make this very unpleasant the staff seemed receptive of this. read more

I had tremendous pain/blockage of one of my ears which made it absolutely impossible to sleep. I found some good reviews about the Sinus Relief Center and booked an appointment for the same day. Dr. Nakayla Chan came in and diagnosed/treated me within minutes. I was able to sleep that night and after a week it was completely healed when I saw her again. She was extremely passionate/caring and very knowledgable. Definitely will be my go to for any sinus related issues. She also suggested a few procedures which could help some other issues I was having. I chose not to do those procedures, and she was not pushy at all. Definitely recommend! read more

Run as fast as you can away from this place. It's like an assembly line to knock out as many balloon procedures as possible. And Nalbone could care less about the patient, it's all about the $$. After speaking with the so called office manager yesterday, the condescension and the prepared excuse I was given was not surprising. It's too late to sue this clown but I'm just getting started with filing complaints with my insurance company and the medical board. He should have known better with my deviated septum but he wanted the cash and I've been suffering ever since. I have to live with this disaster the rest of my life. DO NOT MAKE THE SAME MISTAKE ! You've been warned! read more

This place is a joke. Dr Malone should have his license revoked. A 90 minute balloon sinoplasty cost me 10 hours in the ER for uncontrollable bleeding. I was blowing out plugs of congealed blood. Allegedly Nalbone called the ER to check on me. After all the BS I was billed by his office for an ER visit. Office disaster. Dr disaster. Billing disaster. I was going to post a pic of me in the ER, decided it would make you puke. Do Do not go to this location!! read more

Save your money and time this place is trash and not helpful at all. I came into this place with inflamed sinuses, the girl doctor, can't remember her name, prescribed me a bunch of pills, told me to buy a bunch of other pills and sprays, I used everything according to her instructions, it didn't work, she told me she'll refer me somewhere else, never got any referral, it's been 2 weeks. read more

This place is a mill. They cycle patients in and out as quickly as possible and recommend the same procedure to everyone. I didn't even see a doctor and they were trying to sign me up for surgery. Hard pass. read more

I got the balloon sinuplasty done a couple years ago....still cannot breathe well and still have a deviated septum. The charges to my insurance were outrageous (for as much as a rhinoplasty someplace better? ). Also never met the doctor till the day of the procedure. read more

Outstanding !!!!!! I came in for ear wax removal. The PA, Nakayla Chan, did such a great job. She gently and thoroughly removed the wax, and my hearing is at least 15% to 20% better. Highly recommended! read more

I can finally say I can breathe through my Nose for the First time in my LIFE! I caught the end of a commercial with Sinus Relief Center and it caught my attention because I had constant facial pressure that would lead to headaches, couldn't breathe through my nose, and constant pain. I used Flonase everyday, allergy meds and only gave temporary relief. I used to get severe sinus infections as well. I thought this is just how I am since I have allergies and asthma and it's just part of the package. After watching the tail end of the commercial I started to do hours of research to see if this Balloon Sinuplasty would benefit me! I went on their website and filled out a form and got a phone call! After speaking to them and asking general questions I decided to book an appointment with Nurse Practitioner Geraldine! I wanted to initially see Doctor Nalbone but because he was booked out I wanted to be seen ASAP. (Being booked is a good sign) I go for my first appointment and Geraldine was very knowledgeable and took the time to answer all my questions! She sent me to the other room where they have an in office CT Scan (which saved me out of pocket costs) and went back to the room to address my issues and told me I was a candidate for balloon sinuplasty. I then start to book my appt for the procedure and the young gentleman did everything in his power to accommodate my schedule and have my insurance accept the procedure sooner. They did it in a few days when it usually takes two weeks to get approved! Talk about dream team! Leading to my procedure, Caroline (office manager) called me to go over the procedure steps and let me tell you she is so patient, calming, and kind. She answered what felt like a 100 questions! I even called her to ask questions when I thought of them and she was super prompt! Most of all she EASED my anxiety and nervousness. She gave me some examples to relate to that helped tremendously. On the day of my procedure I was comfortable and ready to go! It's been two weeks and everyday it just gets better and better! I waited a little longer to make sure I can leave a thorough review! I want to point out that I always meet the doctor when getting any kind of procedure done but because his team was so solid I knew I was in good hands! From beginning to end the process was perfect! I know can breathe without trouble, smell way better, and most importantly no more pain! If you're contemplating just make an appointment and go see the professionals do what they do best and that's changing LIVES! Once again THANK YOU SO MUCH TO DR. NALBONE, NP SHARON, NP GERALDINE, CAROLINE, & the rest of the team! read more

I can only speak for my own situation....I played ball in high school and had my nose broken several time and after 4 failed nasal surgeries to try and alleviate my breathing issues I thought I should try this procedure as a last resort... BIG BiG mistake, I am now completely dependent on nasal strips 24/7 to breathe in a relative normal fashion which causes a lot of weird looks when I'm out and about. Do not make the same mistake I did in thinking this could at least help..,. NO! NO! These people could care less about what I'm dealing with now after 6 months and only concerned about the $80 bucks I owe them after my insurance paid over $5 K, I will never pay this guy a dime out of pocket and could care less what type of collection he might use. I AM the one who put trust in this clown of a doctor and have to live with the consequences for the rest of my life, Nalbone, you have ruined my life!!! read more

The staff is super nice and welcoming. They helped my mother with a bad sinus infection. The office is clean and cozy, such a great clinic!

Queen was very helpful she took the time to explain what will be expected out of my first visit.

Clean office, nice staff and they can get you in really quickly. I'm able to breathe sooo much better now and I healed so quick after my procedure. I wish I would've done this sooner. I even got my husband to come here so he can get his nose fixed too! read more

Sinus Relief Center - Ear Nose & Throat Near Me - Las Vegas, Nevada

Nalbone quickly reccomended a surgical procedure (did not do it) and charged for things that his office had said were covered by insurance. Got nowhere seeking to resolve this with the office- non-responsive. read more

After years of suffering from constant sniffling, clearing my throat and most of all not being able to fully breathe from my nose I made a decision to visit this place because it is the only dedicated, fully-equipped sinus center in the Las Vegas valley. I found the team there to be knowledgeable, professional and courteous. Most importantly, after my procedure I feel 100% better. I can breathe much easier, my constant throat clearing has been reduced by 95%, and my recovery period was only really 1-1/2 days. If you are a sinus sufferer then this place should be on your list. read more

Great staff ! Took really great care of me and made me feel comfortable during my appointment! Would definitely recommend!

What an amazing staff from front to back.Kind understanding patient. Always checked with me how I'm feeling. Thank you for your service. My sinuses are doing much better read more

for a good majority of my life I experienced chronic sinusitis. I hopped from doctor to doctor to be told everything from "you're taking the wrong antihistamines/decongestant" or "There isn't much that can be done." I can attest that I have taken almost every antihistamine/decongestant on the market and I still would get chronic sinus infections. My latest sinus infection, I was a bit fed up and decided to give the place I saw on the commercials a try. I had an appointment in less than 24 hours and In less than one month, I have gone from sinus headaches weekly to being able to breathe freely during a windy Vegas day. I haven't had to rely on a single decongestant since my Balloon Sinuplasty. I have genuinely never felt this good in my life. I've already referred a couple family friends. Thank you so much Dr. Nalbone and team! read more

Highly recommend. They are easy to talk to, knowledgeable, and kind. Front desk staff is organized and welcoming. Office is clean and welcoming. I only had to go one time, CT was done in office, medications were ordered, and I am feeling much better. I did not have the sinuplasty but will consider in the future if symptoms return. Thank you for taking the time to educate me and to make me feel better. read more

What a very disappointing experience. I had Bolloon Sinuplasty 4/12/2021. I was so happy to get the procedure done, they told me that t would be fixed.. Lies After the procedure was complete I followed all instructions, I returned to 3 post op appointments. This place just wants money. The Doctor so unprofessional I NEVERet him. read more

I had been suffering from sinus/migraine headaches for almost 40 years. I saw Dr. Nalbone at the Sinus Relief Center a month ago. He performed a Balloon Sinuplasty, and it has changed my life! I have not had a headache or sinus pressure since the procedure. Dr. Nalbone and his team are fantastic. The minute you walk into the office, you feel welcome and know you are in good hands. I highly recommend this procedure and this office!! read more

Wonderful staff and amazing experience! Could not breathe for the majority of my life after multiple injuries from sports and frequent sinus infections/allergies. Finally Went to see Dr. Nalbone and was given several options to treat for my symptoms. We ended up doing a Balloon sinuplasty and Septoplasty, and I could not be happier! I am finally able to breathe, especially at night, and I now have better control over allergies. read more

I suffered sinus problems for years and after many sinus infections and meds, I decided to have the Balloon Sinuplasty at the Sinus Relief Center. dr. Nalbone and his staff were great. They explained everything and made it very comfortable for me. I can't thank them enough. My breathing is so much better and well worth it. read more

For as long as I could remember I was having the hardest time breathing and was always congested and it started effecting my everyday life so I decided to get it checked and I'm so glad I did. Dr. Nalbone performed a procedure called Balloon Sinuplasty and it has literally changed my life! He basically went into my nostrils and passage ways with a little catheter and used a balloon to inflate and open up my sinuses. I have never been able to breathe as good as I have for the last month. I'm no longer congested and it's been awesome! His staff is also very welcoming and so friendly! Definitely consider giving them a visit! read more

I am giving 3 stars because they did help my sinus issue. The procedure was rather painful and I experienced tremendous pain during it to the point the provider had to keep stopping. The procedure itself left me feeling like I was punched over and over in the nose for about 2 days. I am allergic to NSAIDs and Tylenol so I couldn't take anything for the pain. Overall, though, I breathe a tad better than I did before the procedure. The billing department, on the other hand, is horrible. They charged me the remining deductible plus coinsurance on the full cost of the procedure rather than the allowed amount resulting in an overpayment of over $800. I have 2 insurances. They sent the claims to my primary and they were very slow in getting the claims to my secondary insurance. It took 3 months for them to finally send the claims to my secondary insurance only after I constantly emailed them. It has been a month since the claims were paid and my total amount calculated and I still have not received a refund. I was told on 6/14 that they have not received the payment from insurance yet. Finally on 6/28 (4 months after my procedure) I was told that I have a refund and that only the doctor can do checks and he only cuts checks the first week of the month. It is now a week later and I have not heard from them and am still awaiting my refund (which if they had done correctly in the beginning and charged based on the allowable and not the full procedure would not be an issue). I do recommend the provider to people that I know have sinus issues, but I make them aware of the billing and to make sure they are charged correctly and stay on top of them. read more

Very disappointed!!!. They said I needed surgery. Wanted another opinion. I took my CT scan to different ENT doctor (who had to do another CT scan because the one Dr. Nalbones office gave me couldn't be read at the other office) on top of that Dr. Nalbone charged me $50.00 to get my own medical records! Second opinion doctor said I did not need surgery. It seems like Dr. Nalbones office is about making money. I think they tell everybody they need surgery whether they need it or not and then charge a ridiculous fee if you want to take you scan to another doctor! When I told the second opinion doctor about the $50.00 fee and he was outraged! He said I should have be given my records for free. read more

Thanks for the experience! Wonderful staff and friendly faces. The number of patients who come back grateful says a lot about your office.

Patient beware - For uncomplicated cases, I think this place is fine, but they do not culture for organisms prior to treatment, or during treatment while they are in the sinuses, which means they do not actually know what type of organisms may be in your sinuses. They also do not treat the ethmoid sinuses. In my case, I became MUCH worse after treatment, and then they simply lobbed multiple rounds of antibiotics at me, and when they did TRY to get a culture, it was too close in time to a round of antibiotics to find anything, and they simply gave up and advised me to "manage it medically" even though that hadn't been working prior to coming in. I ended up at another ENT office, who finally did find a serious bacterial infection that I am still treating. As sinus infections can be very serious, as a patient, I would advise you to not only get a CT prior to treatment, but also have them culture your sinuses prior to treatment, preferably with a rigid scope and thin culture swab so they aren't "swabbing blind" and can see what they are sampling. I would also encourage this office to begin culturing during treatment, because one of these days a patient is going to walk away from this place with a life-threatening drug-resistant infection, and have their business and professional licenses on a silver platter. read more

Everyday I would wake up with stuffy, congested nostrils and would suffer for most of the day. Decided to try Sinus Relief Center. 100% Recommended. Happy with my results. Have been breathing better and sleeping better for the past month. read more

Amazing nurses, admin, and ENT. From initial consultation, surgery, to appointments, this was probably one of the easiest things I've ever done, which is not what I expected at all from previous experiences with other ENTs. They are kind, quick and efficient and I never had to wait. I had the balloon sinuplasty and turbinate reduction surgeries, which was in-office under local anesthesia, recovery was quick too. I had suffered from chronic sinusitis, constant sinus pressure and congestion, and daily headaches for years and since the procedures my life has changed! I didn't know that I could breathe this well through my nose. I'm sleeping better and I feel more energized. I thought it was normal to wake up every morning feeling crappy, but now I wake up feeling more rested. I wish I would have found out about the Sinus Relief Center and their procedures sooner! read more