This place is the great! Second time coming here and service was great! I came to get some shoes I…read morebought at a thrift store repaired and they made them look like new! Super fast too! They were ready a week after dropping them off! They put new soles in them and made them look beautiful! Thank you! As always 10/10 :)

Quick turn around for my boots I needed to repair. Will be going back to get them cleaned and…read moreshined. The lady who assisted me was also very knowledgeable and gave me tips to take better care of my leather boots

I took a pair of vintage Tony Lama boots to get the heel repaired on one of the boots. I ended up…read moregetting new heels on both of the boots since they needed to match. I received great customer service. I needed them in a short time and I like that she was honest and told me that it would be the same day that I needed them and at a time that worked out perfectly. When I went to pick them up, they looked brand new. They were clean and shiny. (I do understand that this is the service that was supposed to be given) But I truly believe that they went beyond. Great quality work. The heels were the height that I had requested. This was my first time here, but I definitely recommend it. The store was clean and smelled absolutely amazing. The picture does show scuff marks because they were already worn to a ranch.

The team took care of me and did an outstanding job repairing my boots. The damage was extensive,…read moreservice life totally spent, however, the experience here, and the dedication to there craft revived my boots to near pristine condition. I can't help but admire them every time I walk past a mirrior, and even found myself posing like Jim Carrey in "The Grinch." Hats off to the team, and thank you very much!

The service is always good and they really check in the back when asked. They have a great…read moreselection of Nike's on and off sale I've grabbed a few pair myself. Everything seemed reasonably priced from the graphic tees ranging from $15-$50 with a wide selection including plain Nike tees. Only downside is you won't receive purchase points when shopping in the stores so if redeemable points is important shop only online. Returns no problem just have the receipt and get store credit if you choose I've done it

The staff was terrible and unable to assist my son when he tried to buy shoes. They were rude and…read moreyelling, showing no willingness to help. My son ended up leaving and purchasing shoes elsewhere. Save your money if the staff is going to be unpleasant.

Recently came here to get my Manolo Blahnik heels repaired, and Mr. Robert did a fantastic job! It…read morewas an affordable and fair price compared to other places, he was super transparent, he was very charming and professional, and I was quickly set up with an appointment to pick up. When I picked up my heels, they were perfect and I've so enjoyed wearing them again! When you come, be sure to save your receipt/ticket for pick-up. Incredibly easy process and I will definitely be returning.

Found a hidden gem that works absolutely amazing. He turned my boots and sandals into new and…read moreprotected. Definitely recommend Robert

I've been very please with this business. Outstanding work!…read moreBusiness owner is very honest with feedback on items maybe not worth repairs.

I want to update this review because although my camera case isn't matching, the quality of the…read moreleather and repair has held up after 5+ years and I use this case all the time. The owner of the shops work is high quality and the value of the repair was well worth it years later. I now recommend this for anyone seeking a leather repair, just have more communication than I did prior to getting the repair.

Brigette was very helpful with my locks and the keys I needed to make. She got everything done, had…read moreall of the keys I needed and explained keys. Also helped out with shoe goo for my girls shoe

I brought in LV bag. The closure's hole tore after wear. Bridgette reinforced the leather and you…read morewould never know that there was anything wrong. Thank you, Bridgette for repairing my favorite LV bag. I highly recommend Bridgette for your handbags. She had two other LV's and someone just dropped off their Birkin.

Dry cleaning was done when promised. Last minute drop…read moreoff...a little pricey but glad I didn't have to worry about the job not getting done!!!

To be honest, I only went to this place because my friend gave it raving reviews and claimed Zak's…read morework was great. I also wanted to support a local small business and not just throw away perfectly good purses for minor repairs. He charged me $30 to "repair" a zipper on one purse and redo the edge of another purse. The zipper repair was so sloppy. It legitimately appears that he used crazy glue the end of and did some very sloppy stitching. Sure the zipper works again, but take some pride in your work. Didn't even bother hiding the stitching. The purse with the redone edge looked worse than it did originally. He completely butchered the PU and put the strap back on twisted around so it was not usable. I took this one back to be fixed because there was no way I had paid $15 to get a purse back that I couldn't even use the strap correctly. When I picked up the purses (the first time) he told me the purses were old as if that was an excuse for the shoddy repairs. He did repair the purse with the twisted strap without any additional fees/charges, but I doubt I'll take anything back here for repair. I love my Lily Bloom purses and it's only because they're hard to find nowadays that I chose to get them repaired. As it is, I ended up ordering a new one on eBay because I'm not sure the "repairs" are gonna hold up well over time and I'm still going to need a purse. Also, bring cash. He emphasized multiple times, he only works with cash. And you don't get a receipt either.

Terrible customer service! He wouldn't even talk to you or explain anything!! So Angry!…read moreThe tall Asian looking man always gives me a hard time and just kind sneers or smirks and pushes my dresses back at at me when I ask if they can do a hem. He actually did this with a practically brand new pair of jeans just gesturing with his hands that no they woulnt do it.. When I asked to speak with a manger he just mumbled something about being in charge just waited for me to leave. I didn't do anything wrong, I smiled really sweetly and asked him how his day was, I was super polite both times. I just left.. feeling like I wasnt good enough or my clothes I brought in there were rags or filthy... I dunno... the way he didn't even want to bother with me, it was super hurtful and rude and he is not getting anymore chances! The way he shoved my items back at me in an aggressive manner really hurt my feelings. The second chance I gave was a bad mistake..

Sterling Cleaners has honestly been our family's go-to spot for when we need clothing dry cleaned…read moreor any alterations made. They are located in a little plaza on the corner of Sterling and Highland, just behind a Goodyear Auto Repair shop and next to the Regency 6 theater. It's not in the best neighborhood in SB, but then again what is? They are a small, family owned business that has literally been around for decades and their commitment to service easily shows why they've been around so long! We discovered them kind of by accident. After a local dry cleaner shop sold my wife's clothes because she was late in picking them up (!!!), she had been on the looking for a good shop in the area. The problem we were having at a couple of the local McCleaners shops is they could never give accurate quotes for how much their seamstresses would charge for basic clothing alterations and repairs...even though that person has been working with them for years!! You never knew how much it was going to be until your clothes were ready! This seemed sketchy to say the least. So a couple years ago when we were at the movie theater, wifey spied Sterling Cleaners and decided to give them a try with some items she needed cleaned and hemmed. So glad she did! The employees here are always super helpful and friendly, and the prices are more than fair. They also give accurate estimates on when the work is completed. And surprise!! They tell you how much most alterations and clothing repairs will be so you can make a decision ahead of time! Imagine that! We have been nothing but satisfied with Sterling Cleaners and highly recommend them if you life or work in the area. It's a great opportunity to support a great local business!