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Simsbury, CT

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Simsbury Inn

3.9 (79 reviews)
ModerateHotels

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front entrance
Stephanie D.

My husband and I have been here twice so far. It's our favorite place for a in-state weekend getaway. Always clean, high quality service and peaceful. The pool is one of the best, most peaceful indoor pools in the state, especially with the sun shining into the greenhouse-style ceiling. Can't wait to go back!

Torn window blinds

Reviewed earlier. Here is a photo of the torn window blind. I can not photograph the smell. Musty and dank. I left the window open all day when we were out and about, which helped a little. The bed was awful. It's a shame because it's a nice facility with other nice amenities. If the bed is bad - hard and lumpy- all bets are off.

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3 years ago

Beautiful hotel, great amenities, friendly front desk staff. Would definitely stay here again.

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Review Highlights - Simsbury Inn

“y. The Twig Lounge is at the top of the lovely staircase as well as a ballroom that's popular for wedding reception”

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Residence Inn by Marriott Hartford Avon

Residence Inn by Marriott Hartford Avon

(30 reviews)

$$

This was not a pleasant experience…read more As I walked in, I smiled and said my friendly hello. Ms. Jennifer smirked and began the check-in process without returning the same level of friendliness. We lived in Avon and now reside in Greenwich so I was looking forward to my quick stay. I tried to make some small talk and mentioned that I had lived at this property for seven months between the sale of our home and moving into our new one. I also explained that I had two separate reservations for consecutive nights and asked if they could be combined. Ms. Jennifer told me I would have to check out in the morning and check back in because one reservation was booked with a free night certificate and the other with points. I explained that I would be leaving the hotel at 4:00 a.m. for major surgery and that my 18-year-old son would remain in the room until I was ready to be picked up afterward. She informed me that because he was under 21, he could not stay in the room alone. She suggested that I complete the check-out and check-in process on my way to the hospital, which was exactly what I was hoping to avoid. During our conversation, she simply placed two bags of peanuts and two bottles of water on the counter without saying they were complimentary or offering any explanation. It felt abrupt and impersonal. She also could clearly see that I was having difficulty walking and had just told her I was there for major surgery. Despite that, we were assigned Room 233, which was quite a distance from the elevator. In addition, the room was a studio rather than the one-bedroom suite I had expected. On our way out to get something to eat, I asked if the hotel was fully booked. She replied, "No, why?" I answered, "Because you couldn't have given us a worse room than the one we received." Her response was simply, "That's how they design them." The entire check-in experience left such a poor impression that I called Marriott and canceled my second night's reservation. Instead, my son stayed with a friend in town. The next morning, when I came to the lobby before leaving for the hospital, no one was at the front desk. While waiting for my Uber, I noticed a woman asleep under a blanket with her feet stretched out in front of the fireplace. I chose not to disturb her, but it certainly added to my concerns about the overall experience and safety. Having lived at this property for seven months in the past, I remember a much higher level of hospitality and customer service. Avon, what happened to the service we used to receive?

Carpet in my room hasn't been vacuumed and there's mildew in the shower. The breakfast was pretty…read moredismal. Eggs, bacon and breakfast sandwiches were cold but the apple and orange juice is warm. The milk barely chilled. I would expect crap like this from Motel 6, but not from Marriott. Breakfast from McDonald's would've been a step up and that's pretty sad.

The Goodwin Hotel - Library

The Goodwin Hotel

(84 reviews)

$$

Downtown

My wife and I stayed here on a Saturday night while we visited a family member who was working at a…read morelocal theatre. The hotel was located one block away from the theatre and was very convenient. We showed up about two hours early and not able to check in early but they did hold our luggage for us. The hotel is beautiful, charming, clean, and full of historic value. Everything in our room worked to perfection. For an old hotel, our room was very spacious and very quiet. We took advantage of their valet parking for a nominal charge. Attached to the hotel is Bar Max which appeared to be a beautiful spot to have a drink. The hotel is within walking distance to shops, downtown, and restaurants. The price of the hotel was shockingly reasonable compared to some of the other hotels we have stayed in across America. The valet staff was the most friendly of everyone. The front desk staff was not warm and inviting and did not mention anything about the complimentary coffee or tea which was 10 feet from them. However, if we did return to Hartford, we would most likely stay here.

The Goodwin knew it had three weddings and an Olivia Rodrigo concert on the same day, with heavy…read morerain from a nor'easter on top of it. How was an expensive hotel this unprepared for guests arriving? Valet parking was unavailable when we pulled up in the rain. Instead of explaining our options, the valet yelled, "I've been here since 6 a.m." People were left walking through the rain with their luggage because parking was overwhelmed. Inside, the check-in line was roughly 30 people deep. Guests were angry, the front desk employee was visibly flustered, and there was no visible management taking charge. I ended up organizing the check-in line myself. I was also trying to calm people down because the young woman working the desk clearly needed help. At one point, when a man came up to retrieve a bag he'd checked, I warned him that he should find someone else to help him if he didn't want a mutiny from the people waiting. That is how badly the lobby was being managed. We were told the shift changes at 3 p.m. What was management's plan for the guests arriving between 2 and 3? No one apologized or offered a useful solution. If management reads this, please check the cameras from 2 to 3 p.m. today. Look at the line and the lobby, then tell me whether you find that acceptable at a hotel charging these prices. Checking into a hotel should feel like being welcomed and taken care of. Instead, this felt like standing in an airport after a canceled flight, trying to find someone who could help. People were walking through the rain to get to weddings. How would the couples feel seeing what their guests encountered after being told to stay here? Hospitality is a profession. People study and train for it at places like Johnson & Wales because doing it well takes skill and care. Where was that training here, and where was the management support for the staff? Guests should not have to organize a hotel's check-in line while an overwhelmed employee is left to face the crowd alone. The Goodwin's response today was pathetic.

Hampton Inn & Suites Hartford/Farmington - Breakfast Area

Hampton Inn & Suites Hartford/Farmington

(46 reviews)

$$

Our family stayed here for 1-night to break our long drive from Virginia to Maine. The hotel has…read morelots of pluses. First, it's relatively quiet and a short drive from I-84. Second, the interior breakfast room gets a lot of natural sunlight. Third, it has an interior swimming pool (which is quite popular with young kids). The only blemish is the doors are difficult to open (at least for Room 214). Before using the keycard, it's necessary to pull the door extra hard and then activate the keycard.

My family and I stayed here this past weekend. We had a late check in. Loved being able to check in…read moreonline. Then arrived at the hotel everything went smoothly. First off this was the first time I had a room on the first floor which I loved. Mainly bc I didn't have to use an elevator. Parking was free. The room was a decent size, so glad to see a microwave in the room. That's becoming rare in hotel rooms. Room smelled and looked clean. Water temp and pressure was fine . Beds were comfy. But the star of the show was the breakfast. My husband loved how every morning there was a different type of meat. Smoked sausage, pork sausage or bacon . Omelettes, scrambled eggs. An array of items to choose from pancakes and waffles, bagels , fruit, yogurt. Great way to start our day. Then we walked around the hotel to burn off the calories from breakfast and enjoyed the landscape. All the staff we encountered were very friendly. This was our first visit to Connecticut and staying here made it more pleasant.

Simsbury Inn - hotels - Updated October 2026

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