I do not agree with the post of Laura K. Our family purchased a Wire Fox Terrier and lived a long…read morean healthy life. It was certified pure breed and tattooed The store owners and family were a community mainstay for professional services. Our vet in Toronto knew the Mauche's own and the business was regulated by the government. It is the fly by night breeders on Kijiji, Craigslist, home based that have to be regulated!!

This is the most upsetting pet store I have ever walked into. First thing I took notice of was a…read morefew rabbits and guinea pigs kept together on pine, with no toys, in an AQUARIUM. A quick google search of this pet store will find petitions for closing it due to their support of puppy mills, and the poor conditions the animals are kept in. If you support this place by handing them their cash, you are a part of this neglectful and abusive problem.

i rarely write reviews (mostly because i've never seen this level of mistreatment of animals…read morebefore), but what we seen in the betta fish section at this location was very concerning from a welfare standpoint. i'm not the fish police or some morally superior karen but when it comes to animals that are fully dependent, i genuinely could not care less lol. while the staff were polite, the overall condition of the fish was clearly giving widespread stress and neglect. almost all of the fish displayed classic indicators of physiological distress like clamped fins, spinal curvature, lethargy, resting at the bottom of the tank (which doesn't always mean a bad thing but it does when several of them are doing that), faded pigmentation, and visible abdominal bloating :( several fish also showed signs of early stage fin rot. when we asked an employee about the condition of the fish we also obviously asked to not have to pay full price because you're funny if you think i'd pay for a fish that is very clearly ill and most of them were being abused, we were told that the water in the cups is changed daily, fed daily, etc which is just purely a lie lol. multiple cups contained LOADS of debris and visible algal growth and some of the bottoms of the cups were purely green from algae. from a basic biological standpoint, visible algal films dont develop overnight, they require accumulated nutrient availability (fish waste lol) and prolonged light exposure and it develops over multiple days, not within a 24-hour window. when we took the fish home, we did an ammonia test on the water and the result measured approximately 1.0 ppm ammonia, which is considered toxic for fish. for reference, safe ammonia levels in aquatic systems should be 0 ppm, as even low concentrations can cause gill irritation, physiological stress, lethargy, and immune suppression. for simpler terms, just blatantly being loud and wrong about how they take care of dependent animals. also when we asked about one particularly lethargic fish exhibiting little to no movement and stress, we were told this behavior was "normal" and that all the bettas in the store were behaving this way. while reduced activity can jappen in confined environments, widespread fin clamping, persistent bottom-resting, faded coloration, and general lethargy across most of them isnt indicative of healthy fish, it IS consistent with chronic environmental stress and inadequate conditions. pretty alarming, as it acknowledged that the majority of the fish were in a compromised state. another explanation provided was that children sometimes feed the fish improperly. of course with kids accidents happen occasionally, but repeated overfeeding leading to bloating and degraded water quality is just proof they're not taking preventative measures. if this is a known issue, some sort of signage should be implemented to protect the animals. and to be clear i understand that retail pet things are designed for temporary holding rather than long-term care but theres a significant difference between temporary housing and widespread observable stress physiology. the combination of lethargy, fin clamping, faded coloration, abdominal swelling, debris accumulation, and visible algae growth just is proof the employee was just trying to protect his ego and be correct rather than acknowledge the downright abuse these animals are facing at their hands. sadly a lot of betta fish are put in these small cups but that doesn't mean it should be brushed off as a "whatever thing". plz put ur ego aside and do better :(

Very poorly stocked for essential items like food! They often don't have stock of basic dog food,…read moreso o check the website before going. And found the shelves still empty. They have aisles of ridiculous costumes and seasonal toys instead of what is actually needed. The staff ate friendly.

I visited this Pet Value location for the first time on Saturday October 29th with my 3 year old…read moreChihuahua to get his nails clipped. My dog has been notoriously difficult and was even turned away by PetSmart for grooming as 'too hard to manage'. I was pleasantly surprised by the two groomers - Christina and Marie. They were so confident and professional and quick! They were done in less than 5 minutes and I didn't hear a peep out of my dog (until he heard my voice around the corner - my fault). All of the staff are friendly and knowledgeable and I will absolutely take my dog there in the future! By the way, the price was $5.00 plus tax. A++

NEVER COMING HERE AGAIN! THE OWNER IS RUDE AND DOESNT CARE ABOUT ANIMALS OR PEOPLE! HE TOLD ME TO…read more"FUCK OFF" !!! I bought a bala shark from this location to find out it has and ich infection that can kill my entire fish collection. 2 days after original purchase, I took him back (still alive) in hopes to get a new fish, and he gave me another bala shark in return, but I didn't want the same fish because I knew they all had this I infection. When I asked him for a cichlid instead of the same fish, I offereed him and extra $2 to cover the difference and he told me he can't do that. So I returned home to set up a new tank to quarantine this new fish which I knew had an infection. It's now Wednesday and I just called today to see what he can do, and the conversation ended with him telling me to "fuck off". I honestly want to go there and let him know how I feel, but I don't need the jail time. So instead I'm gonna write this review from home, and NEVER shop from this shitty store again.

I bought a ferret from here a week ago and they said he was healthy. Last night he died he was…read moreunhealthy and way to young to be sold. I had to clean his ass 3-4 times a day he was way underweight. Never buy a pet from here you will just spend the money and it will die in a week. I called and they said there is nothing we can do it's against policy. It made me rate it but it should have a negative 300 stars button.

My puppy loves Rens and their staff. Super friendly, helpful and knowledgeable…read more The assortment of supplies is vast. We purchased most of her toys here on excellent recommendations from staff. This is from prior to picking up our pup. She loves and plays with all of them. Later we purchased a raincoat for her and recently a winter coat. Rens staff are always on hand to make sure we are purchasing the right size and recommend the best brand. I highly recommend Rens in Whitby. They are terrific. Definitely a 5 star store.

I went to Ren's Pets to exchange some nail clippers. Tanya was extremely kind and considerate and…read morewent out of her way to help! Thank you so much!

4 employees and 0 customers inside the store. I walk in with my puppy and no one says hi or offers…read moreto help or come to the back of the store where all the dog supplies are. Only when we are at the door to leave does someone finally acknowledges we were present. Terrible service obviously. No one wants to assist. I'm not sure what they were all doing but selling wasn't one of them. Very good prices too. Too bad we won't be back.

From the owner: Bark & Fitz is a dedicated retailer of fine pet products with locations in Canada from…read morecoast-to-coast. As passionate animal lovers, we see cats and dogs as more than just pets; they are family members. We pride ourselves in carrying only the best available pet supplies and food on the market. We also have some of the best groomers in Whitby dedicated to making your dog look his best.

This is an amazing pad store. The owner is an absolute gem who can answer pretty much any questions…read moreyou have. He's a very generous person, and always took care of my young daughter, who would go in there for cricket, and all sort of foods for her reptiles.

Went to mister pet a while back when I run out of spray millet, it's nice store & I get to feed…read morespray millet to a Amazon parrot although he loves to make more of a mess with the millet rather than eat it it's a nice treat to interact with him the other parrot is a bit skittish so I can't feed them I love to to watch the bird when it picks up the millet with his foot, it's nice to interact with the parrots because i usually don't interact with big parrots in my normal in my day to day routine i interact with budgies & zebra & now a cockatiel