I would give Oh My Dog 12 stars if I could, honestly. My boyfriend and I first reached out to them when our dog Memphis was a puppy and required puppy visits 2 times a week. Memphis, a mini aussie, was (and is kind of still) a major handful. He was super hyper and nippy. Getting his harness/leash on and getting him in/out of the crate an ordeal that required a ton of patience, and usually resulted in some battle scars.
For this reason, we were nervous about unleashing him on anyone. That worry vanished the first time I saw (through my dog cam, like a creep) how Mackenzie handled him. She was so gentle, sweet and encouraging - I could have cried. He took to her right away and to this day I would say that my boyfriend and I just barely out rank her in Memphis' eyes.
Also don't know if we would have made it through puppyhood without her. Memphis has always had a rather sensitive stomach. One day, while I was at my uncle's funeral, I was notified by my camera that Memphis was stirring and I knew something was wrong. I couldn't get home, so I called Mackenzie and she was there in no time. She cleaned him up, soothed him and left... Only to return an hour later when I called again... and then again (he was having bad tummy troubles, and wound up having to go to the vet.
I'm not exaggerating when I say I don't know what I would have done without her that day. Knowing you can't get home to your sick puppy is about as soul crushing as it gets, and Mackenzie's constant check-ups saved me from losing my mind.
While that was an emergency, they are actually ALWAYS that accommodating. Even today I got caught up in some work and called, at 11:30, to see if I could get Memphis on the roster late. Mackenzie was there within the hour. read more