i rarely write reviews (mostly because i've never seen this level of mistreatment of animals before), but what we seen in the betta fish section at this location was very concerning from a welfare standpoint. i'm not the fish police or some morally superior karen but when it comes to animals that are fully dependent, i genuinely could not care less lol. while the staff were polite, the overall condition of the fish was clearly giving widespread stress and neglect. almost all of the fish displayed classic indicators of physiological distress like clamped fins, spinal curvature, lethargy, resting at the bottom of the tank (which doesn't always mean a bad thing but it does when several of them are doing that), faded pigmentation, and visible abdominal bloating :( several fish also showed signs of early stage fin rot. when we asked an employee about the condition of the fish we also obviously asked to not have to pay full price because you're funny if you think i'd pay for a fish that is very clearly ill and most of them were being abused, we were told that the water in the cups is changed daily, fed daily, etc which is just purely a lie lol. multiple cups contained LOADS of debris and visible algal growth and some of the bottoms of the cups were purely green from algae. from a basic biological standpoint, visible algal films dont develop overnight, they require accumulated nutrient availability (fish waste lol) and prolonged light exposure and it develops over multiple days, not within a 24-hour window. when we took the fish home, we did an ammonia test on the water and the result measured approximately 1.0 ppm ammonia, which is considered toxic for fish. for reference, safe ammonia levels in aquatic systems should be 0 ppm, as even low concentrations can cause gill irritation, physiological stress, lethargy, and immune suppression. for simpler terms, just blatantly being loud and wrong about how they take care of dependent animals. also when we asked about one particularly lethargic fish exhibiting little to no movement and stress, we were told this behavior was "normal" and that all the bettas in the store were behaving this way. while reduced activity can jappen in confined environments, widespread fin clamping, persistent bottom-resting, faded coloration, and general lethargy across most of them isnt indicative of healthy fish, it IS consistent with chronic environmental stress and inadequate conditions. pretty alarming, as it acknowledged that the majority of the fish were in a compromised state. another explanation provided was that children sometimes feed the fish improperly. of course with kids accidents happen occasionally, but repeated overfeeding leading to bloating and degraded water quality is just proof they're not taking preventative measures. if this is a known issue, some sort of signage should be implemented to protect the animals. and to be clear i understand that retail pet things are designed for temporary holding rather than long-term care but theres a significant difference between temporary housing and widespread observable stress physiology. the combination of lethargy, fin clamping, faded coloration, abdominal swelling, debris accumulation, and visible algae growth just is proof the employee was just trying to protect his ego and be correct rather than acknowledge the downright abuse these animals are facing at their hands. sadly a lot of betta fish are put in these small cups but that doesn't mean it should be brushed off as a "whatever thing". plz put ur ego aside and do better :( read more

PetSmart Grooming - poor fish :( - Pet Stores Near Me - Oshawa, Ontario

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Very poorly stocked for essential items like food! They often don't have stock of basic dog food, so o check the website before going. And found the shelves still empty. They have aisles of ridiculous costumes and seasonal toys instead of what is actually needed. The staff ate friendly. read more

My partner's dog was trained at this location by Brenda and she has done an amazing job with him. Bailey is a Boxweiller and now 2 years old and such a well behaved dog. Giving him this early training with Brenda was very important for him as he has such a lot of energy and very strong. I will recommend Brenda 110% to all my friends and family for any dog training.. read more

Small store with very little stock of all the foods other stores carry. Call before you waist your time . read more

PetSmart Grooming - Pet Stores Near Me - Oshawa, Ontario

I absolutely love taking my 2 dogs to Nadine at the Taunton Petsmart location!! Both dogs absolutely love Nadine and all the staff there. They are all very friendly and professional. I recommend them to all my friends and family :) read more

HORRIBLE GROOMING SERVICES! They asked what we wanted for our dog we said a trim they shaved him to the point where it was just skin! THEY ALSO CUT HIM AND DIDN'T TELL US! Our dog now has a big cut and is in so much pain! They could have told us they cut him we wouldn't have been upset but we didn't notice the cut till several days after. He still is in an uncontrollable amount of pain because they cut him on his skin around his neutering scar. I would not recommend getting your dog groomed here. read more

I bought fish from there but they were constantly dying because they were not kept in proper living conditions when in the store, so the change was a shock even when the change process was done slowly. read more