Loved this grooming salon and the ladies there. They were so sweet to our big boy Monty who is a…read moreton of work(Newfoundland). He didn't want to leave and looked great. The only thing I would change was the way his legs were trimmed. He looked like he had booties on. Easy fix and he still looked great. I would highly recommend them and would still go there if he wasn't being groomed by his handler. I will take my other two there as well as the big guys once he's done showing.

I take my very nervous pitbull there for nail trim regularly. They are super quick and love seeing…read morehim! He cries and makes a big production out of it, and they consistently make him and me feel good about bringing him there. Wouldn't go anywhere else.

4 employees and 0 customers inside the store. I walk in with my puppy and no one says hi or offers…read moreto help or come to the back of the store where all the dog supplies are. Only when we are at the door to leave does someone finally acknowledges we were present. Terrible service obviously. No one wants to assist. I'm not sure what they were all doing but selling wasn't one of them. Very good prices too. Too bad we won't be back.

From the owner: Bark & Fitz is a dedicated retailer of fine pet products with locations in Canada from…read morecoast-to-coast. As passionate animal lovers, we see cats and dogs as more than just pets; they are family members. We pride ourselves in carrying only the best available pet supplies and food on the market. We also have some of the best groomers in Whitby dedicated to making your dog look his best.

Got my cat the 'lion cut'. Great professional job, Beautiful detail. The cat did not seem…read morestressed at all and he looked great!

They always have done a great job with our little fur ball. We have never had a dog that required…read morespecific attention to grooming. They taught us what to do and how to do it between grooming. She always come out happy with a new scarf around her neck and looking great.

Best groom we've had for our bouvier! They are reasonable priced and our dogs weren't scared.read more

Feel the need to share with those looking and reading reviews on where to take your pets for…read moregrooming. We were very intrigued with their website, by that I mean how you can view your pet being groomed, their special washing system for pets. After speaking live with them their website has not been updated in a very very long time. Those services are non-exsistent. Its not a priority at this point to fix their website to actually reflect their services. False advertising.

Yep this is the place. I just wanted the basics done, get those massive matts out of my cat's fur…read moreand this lady did just that. Took him right in and done by an hour later. Every single matt. No grazed nipples, no hind end damage. Perfect. It didnt cost much either.

I was given this place on recommendation. The workers were very kind, sweet and professional. I…read moreadmire that they work with pets and groom them to near perfection. So you can imagine my surprise when I picked up my cat (whose whole trip was for them to take away as much fur as possible since he was shedding like crazy) and his fur shedding was off than when I dropped him. I brought him home and it was like he dropped a whole other cat and a half all over the place. When I had called, I asked them about that specifically, if they would be cleaning up the undercoat. I was told yes. I was very disappointed in my experience there and the amount of sweeping for days after I had to do.

I have a white golden who's terrified of groomers. She's had a few bad experiences, but I can't…read morespeak highly enough of Durham Dog Grooming. They were kind gentle and did an outstanding job on our golden which believe me is not common.

Best groomers ever. 8 years with prior dog and on my 5th year with my current Shih Tzu. I never…read moreworry leaving him and he is perfect at pick up. Owner Nicole loves her pups and it shows. No one like them! they are the best.

Please Read - I Never Thought I'd Be Writing This I debated…read morefor a long time about posting this, but if sharing our experience prevents even one family from going through what we did, then it's worth it. On June 24, 2026, I purchased a bag of dog food from K9 Central. Just three days later, on June 27, my happy, energetic puppy suddenly became extremely sick. She was completely lethargic, couldn't even lift her head, her legs were incredibly weak, she could barely stand, and it looked like there was no life left in her eyes. She wasn't herself anymore. Seeing my puppy without life in her eyes left our entire family heartbroken. We honestly believed we were going to lose her. We rushed her to the emergency veterinarian that same day. They treated her for dehydration but couldn't determine what was wrong and sent us home. Because she continued to get worse, I brought her to my regular veterinarian on Monday. They immediately knew something was seriously wrong. They performed blood work, fecal testing, Lyme disease testing, and a complete examination. When they still couldn't find the cause, we returned the following day for X-rays. After reviewing everything, they referred us to a specialist and even discussed the possibility of long-term neurological effects if she didn't improve. Because of the Canada Day holiday, we were told to monitor her around the clock. We barely slept. We watched her every minute, wondering if she was going to survive. Even while she was on vacation, my veterinarian, Bridget, stayed in contact with me because of how serious my puppy's condition was. Trying to figure out what was causing this, we removed absolutely everything from her diet except the new food. To see if there was a connection, I gave some of the same food to my two older dogs. They have eaten treats for years without ever getting sick. Shortly after eating this food, both of them became ill and vomited. This only increased my concern that the food might be connected to what was happening. When I contacted K9 Central, the receptionist was kind and compassionate. Unfortunately, the person who later returned my call was, in my experience, dismissive and unprofessional. I was crying on the phone because I genuinely believed my puppy was dying. Instead of asking my puppy's name, asking how she was doing, or showing any concern, I felt that my concerns were dismissed. I was repeatedly told that mold could not cause neurological symptoms in dogs, despite everything we were experiencing and investigating with our veterinarians. About ten minutes after our conversation ended, I received a Facebook friend request from the same employee. Given everything that was happening, I found this extremely inappropriate. When I called to ask why I had been added, the request was initially denied. Only after I mentioned that I had taken a screenshot did I receive an explanation that the employee wanted to see "who I knew in the dog world." This interaction left me feeling extremely uncomfortable and was, in my opinion, very unprofessional. One of the most frustrating parts of this experience has been the conflicting information I received afterward. I was told that K9 Central had contacted my veterinarian. However, when I spoke with my veterinary clinic, I learned that the call had been placed after business hours, despite the fact that I had spoken with K9 Central several times that same morning while my veterinarian's office was open. I was also told that K9 Central had contacted Freshpet regarding my complaint. Wanting to ensure the matter was being investigated, I contacted Freshpet myself. At that time, I was told this was the first they had heard about my situation. Hearing this left me extremely frustrated because it did not match what I had previously been told. Throughout this entire ordeal, I felt like I was constantly trying to uncover the truth instead of receiving clear, honest communication. The company also required me to return the remaining food as evidence. Before doing so, I recorded a video documenting the condition of the product and the return process to ensure there was proof of what had been provided. The company kept the food but never reimbursed me for it. This experience has cost us: Multiple veterinary visits, including an emergency hospital. Blood work, fecal testing, Lyme testing, X-rays, medication, and follow-up care. The cost of the dog food that was returned. The cost of treats and other food that had to be discarded while we tried to determine what was making our puppy sick. Countless sleepless nights, tears, stress, and emotional heartbreak. Watching your puppy lie there without the sparkle in her eyes, wondering if she is going to die in your arms, is something I hope no pet owner ever has to experience. I am sharing our story because I believe other pet owners deserve to know what happened to us. I sincerely hope this matter is thoroughly investigated so that no other family has to experience this.

K9 Central is absolutely 5 stars! I have been taking my 7 month old dog Nina there for day care…read moresince April, and it has done wonders for her. Nina has insecurity and fear issues that render her afraid of other dogs: at K9 Central they introduced her very slowly to other dogs, with great attention compassion and care, taking as much time as needed for her to build confidence over time. She is now a happy camper who loves playing with all sorts of dogs! All of the staff is wonderful and caring, as well as excellent professionals who truly understand dogs. I am particularly grateful to Bryan who is a true dog whisperer. Nina was facing reactivity issues (fear and shyness NOT aggression) when she met with dogs and people she did not know. I have had dogs all my life but Nina's case required skills I did not have. Byran did an awesome job at training Nina to overcome her reactivity. Nina's response to his training exceeded our expectations and we are beyond grateful for this. Bryan also provided us with confidence and skills we were lacking to provide Nina with all the extra help she needed. Whereas before working with Bryan going on a walk was very stressful for Nina as for us, we now look forward to our outdoor walks as opportunities to continue to build on the solid foundations that Bryan laid down for us. It is such a joy to see that instead of barking and showing fear she is starting to look at us for a treat whenever there is a trigger --- meaning, to see that Nina has learned to disengage when faced with a another dog or stranger. We continue take her regularly to day camp since she loves it there, and this will surely help Nina to continue to gain confidence in regards to hanging out with other dogs. Nina is the most affectionate girl I have had, and we can now enjoy her fully. Thank you so much everyone at K9 Central, and thank you Bryan!

I took my elderly cat in to be groomed. He was starting to get very matted and I couldn't keep up…read morewith them. My cat had never been groomed before, and he was a little spicy about it, but they handled it very well and did their best to calm him down. She was very experienced with cats, so knew how to handle his spiciness as well as properly groom an old cat. Will go back!

Jenn is a stellar groomer with so many year's experience. My mother has been taking her senior dog…read moreto her since he was a little puppy and so has my girlfriend took our dog when other placed wouldn't (because of his breed) Both dog's come out looking like a brand new dog's. I'd agree with the folks about leaving messages, but trust me they always get back to you in less then 24hrs never any longer. If your shopping around for a great groomer STOP and give PP a call You won't be disappointed whatsoever. Cheers Everyone Duane Platinum Studio's International Ajax Ontario Canada