I am traveling and these people could not have been more helpful. Patricia, Stace and Wilbur were…read moreso patient. Actually made my visit so much fun! The Dr. who completed my eye test was great as well and knowledgeable. I will have my glasses soon and I could not be more grateful. Thank you so much all!

Great staff, greeted when I walked in which is always nice. Three employees were busy with clients…read moreso I cruised around and looked at frames, I was approached after finishing with another client in a timely manner. I had selected 2 frames and asked if they had any other suggestions and tried several other frames. I purchased the first frame I selected and I'm very excited to receive my order next week. The staff came around and offered their opinion with my permission which I find helpful and the other clients as well, it was a wonderful experience and I would suggest this location and company.

Have been a patient and customer of Dowling Optical for some time and always have had great service…read moreand care. Just got in the Veterans's Administration and one of their benefits to veterans is eyeglasses. My first pair of glasses arrived by mail and needed some minor adjustments for fit. I'm not good at bending titanium so I went to Downing's for adjustments. They could not have been nIcer. Made the adjustments. Would not let me pay them for their time. No sour grapes for loosing my trade. This is the way it is supposed to be in America. Thank you very much Downing's.

According to Google, Dowling Optical is "Permanently Closed". Phone calls to 508-771-4422 were not…read morecompleted, leading me to believe that this is true.

worst experience. wish I could give it 0 stars. Went there for contacts in March. was told that…read moreonce they ordered the trials I would receive a call in 2-3. weeks. Never got that call. I kept calling but was told the Pablo was out. I finally got someone in June that confirmed that I was waiting very long time. I was told to call back 1 week later. When I did I was told to come and pick up trials. i Messed up with the trials and asked to reorder. Was told to come back and get them then was told that I had to come back again to get the prescription. frustrating experience. I'll just go somewhere else. I wouldn't recommend coming here at all.

We didn't know that we could get an eye exam at BJ's Wholesale Club in Hyannis, MA, and could be…read morebooked on line in a timely manner. So we scheduled our appointments online and we picked the times that worked for us and what was available. The equipment is used for the compressive eye exam is very modern and high tech. Everyone was very nice, friendly and professional. We would highly recommend using this service for your eye exam. There are special offers, and deals on glasses and contacts. The prices for contacts are the best we have found as well. The cost for the eye exam is very reasonable. They give you a copy of your RX for both glasses & contacts, you can purchase them there or where ever you choose to shop. Unlike our last eye doctor. So give them a try! You don't have to be a BJ's member to use this service. Overall it was a very nice experience.

Contacts had been delayed and they were able to hook me up with samples to last until they got…read moredelivered. Both the staff and optometrist were respectful and kind

Came in from out of town and ran out of contact lenses. Bayview Optometric was able to help out…read moresame day. Good people all around.

ELENA, one of the team members and professionals working at LensCrafters' location at 1070 MA-132,…read moreHyannis, MA 02601, provided the best possible customer experience for me. She really went above and beyond in the level of service. I truly recommend specifically asking for ELENA's assistance for anyone's future needs at this LensCrafters location. ELENA made my day, week, and I am so happy and excited about my two new pairs of sunglasses. Thank you SO very much ELENA!!! - August 23, 2026

So very kind and helpful! Went above and beyond to provide individualized assistance and were so…read morefriendly to everyone in the store.

Did an eye exam the optometrist she was very good and the optician was great! glasses were right…read moreon! And my vision clear now!

I had a great first class experience at Mashpee Vision Care. Dr. d'Hedouville is thorough,…read moreprovides personal attention and isn't rushed. and has the ability to explain medical concepts in layman's terms. The technology she employs is state-of-the-art. Her staff is friendly and efficient.

sold me prescription glasses, then found out they were just off the shelf magnifiers…read more also bought prescription sunglasses that they glued the lenses into, the lenses never fit the frames correctly

Over time, I had managed to get my frames out of skew so I went to the optician where I had…read morepurchased them only to find that he had retired and the business had closed. I went today to the Cape Opticians location on Route 132 Hyannis to see if they could help me. A very pleasant lady took them and returned not more than a few minutes later and had me try them on. They were perfect. When I asked what I owed them, she said there would be no charge. I'll be going to them when I'm in the market for new glasses.

I was looking for bifocal sunglasses for my small face, in a cateye shape. Leslie was very patient…read morewith me as I tried on a bunch of different brands of glasses. My optician said they could put bifocal sunglass lenses in the frames that I bought (they were reading glasses). The frames were awesome and in my price range. The store has a large range of brands of sunglasses, & Leslie is knowledgeable about all of them. Looking forward to making these frames into sunglasses which will be just what I need! Thanks, Leslie!

Heading down South later in the month and needed a new pair of sunglasses. Went to Sunglass Hut but…read morethey couldn't be bothered to help. Went here on my way home and got the manage Carly who took the time to tell me which styles would be best for me AND my budget. Thank you...loving the new sunnies

I was hesitant to write a review. But I feel bomb-sided by the way I was treated this morning for…read morean appointment in which I was 17 minutes late. My appt time was 9am however I work at the hospital and because of problems on getting out on time it's definitely my fault. But I did not deserve the punishment for the crime ! I walked in at 9:17am. Waited a few minutes for another customer at the desk. Gave my name and attendant screeched that I was a no show (hello I'm here)- and I could never. Ever go there again. And a "get out" cause I was late. Never been treated this rudely in my life. Just horrible. I feel just so gross after that encounter. Disgusting a business could have an employee act like that

The staff is terrific and professional. My glasses were…read morefitted perfectly to me by the optician. The selection of glasses is excellent; they have far more stylish frames to choose from than the chain store at the mall. I tried the mail away glasses and it was plain frustrating in getting frames that fit me. Shop local. You'll be glad you did!

I've never had any indications for eye disease, so I've always felt comfortable having an…read moreoptometrist provide my vision care exams. Having moved to the area recently, I reached out to this office, as it was located within LensCrafters, a custom I'm familiar with off-Cape. Since it was my primary visit with this practice, they took close a look at my retina and macula with an advanced Nikon mapping device, which avoided the need for eye dilation drops. They now have a history they can refer to during my next visit. The Dr. was patient with the process of optimizing my prescription. Although I haven't received my new glasses yet, I have confidence the prescription will be a welcome fine-tuning for these next few years. I would return to and recommend Dr. McQueen's practice for a very thorough exam and prescription.

I like Dr McQueen, enough to travel well out of my way to return to his office. I've been to see…read morehim three or four times for my eye exams and have always been pleased with the results. Initially I went to him a few years ago because I needed a new glasses prescription and his office was convenient at the time. I continue to visit him because I like the very thorough exam I receive from his friendly technician and him, the up-to-date equipment in his office (no dilated eyes!) including a magic laser exam that shows everything going on in your eyes! His office is located within the Lenscrafters at the euphemistically named "Festival Mall" right on Iyannough Road in Hyannis. You won't see the (strip) Mall from the street, and the office is at the entrance next to the Pier One, so plenty of close parking most days. What keeps me from giving 5-stars is the check in procedure, where the staff person recited my name, phone and full address loudly enough for another waiting patient to sit up and take notice, only to greet me by name when I sat down to wait. I would expect that while HIPPA rules may not apply to an eye exam, simple common sense would, and the staff could minimize the privacy invasion. Otherwise, pretty simple and polite check in and out. I'll be back.