We had a weird cutout in our room. We got custom built ins and they turned out perfect. Thank you!read more

The scheduling was extremely poorly managed. Their arrival time kept changing throughout the day,…read moreand we were left waiting all day. They finally showed up around 3:30 PM and did not finish the work until after 8:00 PM. The quality of the work was even worse. The workmanship was very sloppy. They scratched the paint on the wall, damaged the closet area, and never repaired it properly. I called the office the following day to report both the poor scheduling and the unacceptable quality of work. No one followed up with us. The only response we received was a text message stating that if we wanted the problems fixed, they would need to send someone else--and that it would cost us extra. This is completely unacceptable. I will never recommend this business to anyone. Overall, a very disappointing and frustrating experience.

Great responsiveness, super friendly! Didn't start a project but really looking forward to it!read more

My plate is not just only full but always overflowing. Finding Amanada and her husbands Michael's…read morehave been a god sent. They were like two angels taking a huge load off me. I had become stressed, overwhelmed and unfocused, due to working many many hours of overtime at work and with not having time to organize my home after moving and a change in the home life. The garage was pilled high with boxes and cabinets needed purging and the home office needed to be simplied. Because of Amanada keen skills, calmness and professionalizim I am now able to breath easy and love coming home to a once again clean organzied home. I not only highly recommend her, but I look forward to using her/them again down the road to clean up my horse barn. They can't come any better than that, an amazing team!

Found Mary on Thumbtack on a whim and I am glad I did!…read more She was quick to respond and very easy going. Because of the heat we had to meet as early in the morning as possible. I needed her to organize my work storage that had been badly neglected in the past. She was awesome, didn't hesitate to recommend how and where things made the most sense to be stored, she even labeled the bins for me. I would highly recommend Mary for any future projects.

She did an amazing job!! So friendly! She knew exactly what to do. Hire her! Trust me.read more

Had such a wonderful experience from beginning to end. My consultant, Ana designed to perfectly…read moresuited closets for me. I had no clue where to begin and really no idea of what would work best for me. She was able to come in look at what I had, ask a lot of questions and come up with two perfectly designed closets. The installation was fast and pleasant. The two guys that came out were a delight to work with! Asking me questions along the way to make sure I liked everything they were doing. I am beyond happy with my new closets!

I reached out to Closet Factory through Yelp and scheduled an in home consultation for that…read moreSaturday at 11:00 AM with Anahita. When no one arrived, I texted at 11:15 AM to see if she was on her way. She responded, first saying she assumed I wasn't able to meet. Later, she explained she had a severe migraine and had gone to urgent care. I completely understand that medical emergencies happen. What I don't understand is why I wasn't notified before the appointment. We already had a scheduled appointment, so I was disappointed that no one reached out to let me know she wouldn't be able to make it. Instead, I waited without any communication. I also reached out to the company at 11:15 AM, but four days later I still had not received any follow up. I was ready to move forward with designing three closets, but the lack of communication from both the designer and the company did not give me confidence to trust the process

The best thing I have done for myself lately n years! Kathleen came to my house, which I recently…read moremoved into, had me relax while she unpacked and organized my kitchen top to bottom She did a beautiful job and helped me realize I wouldn't need many of the items I still had after "downsizing " 32 years ago when I last moved, I had my husband's help. I'm settled in pretty well now and think I'll be happy in my decision to hire Practical Solutions ! Wish I would've hired them to pack my house before the move.

So here is my updated review…read more As far as staff, everybody was very cordial, polite, and showed up on time. Denise specifically had a great vision for what she wanted to do. That was appreciated. We were having our pantry and kitchen reorganized because we just have so much stuff and it made it very difficult to have any somewhat of organization. Denise, another staff member showed up at 9 AM to get started. Forgive me my mind is fried I forgot her name. Things started slow, which is understandable because there needs to be some two-way communication on how things are going to be and how we wanted it to go. Once things got going, we took a step back and let them do their thing. There was a bit of miscommunication on how things were specifically being charged per hour. We had an understanding in our estimate that 10 hours at $100 an hour was what we were budgeting for. $1000. As things progressed, I asked a question regarding how late they were staying since things seem like they were moving a little slow. I was told they were working from 9 AM to 2 PM which is five hours. So the miscommunication was that I was being quoted 10 hours With five hours for each person coming. That's where there was a miscommunication. I do not believe it was on purpose. I think it was just one of those things that wasn't clearly discussed. I can take partial blame for not asking the question, but I made an assumption. The girls stayed an extra two hours to try to finish the pantry. So the kitchen portion was not even addressed. And reach out to the boss Cathy, I explained where there was some confusion. Once it was explained that we were essentially paying $200 an hour for two people to be here we quickly hit our budget limit, which did not allow for a secondary follow up for the kitchen. The girls did their best to get the pantry finished as possible. There were many items that were still left out that we were told we could now figure out where those could go. The pantry is re-organized much better than it was before absolutely. Was it a $12-$1300 worth job? No based on many other estimates we had received this was the highest we had had. But based on recommendations we wanted to go with a group that had a background that seemed to have a strong foundation in this area. This is not personal, Cathy, Denise, and everyone else were spectacular people and I do not believe that there was the slightest intent for the miscommunication on cost. Again, the pantry looks much better than it did before, but there was also a bit of unutilized space considering so many things were left out. That seemed to come from the fact that Denise needed to rework things that the second staff member had done prior. As stated before, Denise seem to have a better vision and honestly may have done a better job on her own. Communication with Cathy is fine. She did try to address the issue by giving us a slight break on how we were paying, but I did make it clear. We definitely could not afford a follow up at what was being charged. My recommendation is this. If you're looking for someone to do a house move or to deal with a hoarding situation or an overloaded garage where you just need a ton of things moved out, boxed up and gotten rid of. They are the perfect solution. If you're looking for someone to re-organize kitchen cabinets, drawers pantry space , this might not be the best choice due to cost alone. They appear to be a fantastic company that does show empathy and care but I think due to the cost loan we would not be able to utilize them again. If you're on a budget, you may have to look elsewhere. Again, if you were doing a major move or you need to clean out the top overloaded area to get things moved out and gotten rid of. They are definitely the ones you want to call. For future in-house re-organization we would have to go with a different option that's more affordable within a budget. $100 an hour per person is just a bit much for the average homeowner. I do think Cathy for her communication and attempts to make things right. Most businesses won't even bother with that. She showed integrity. Again I believe there was just a unclear miscommunication regarding the cost. Having multiple staff on site at the same time. Question apparently I should have asked, but just did not think too. I'm giving them four stars based on the fact that I think they definitely meant well and Denise really did do exceptional work in the time she had especially considered. She was reworking things that had been done prior.

Highly recommended! Brian knows his stuff. Clear communication. Professional service and top…read morequality. Fast efficient courteous friendly timely honest. Reasonable rate, great value. Nice guy. Great experience.

One of those things that I wish I had done months ago! It was so easy and straightforward with…read moreBrian installing the racks. Reached out on yelp because of his reviews and customer photos. A+++ work! So much more room without feeling crowded in the garage. I had a lot of questions on sizes and different options and they were all explained. Ultimately I went with 2x 4x8 racks and couldn't be happier. Would definitely recommend to friends and family!

Amazing! Professional!! Intentional!! Beautiful!!! BIG THANK YOU to Bri and the Neat team for…read moreorganizing my much needed pantry and bedroom closet. I have spent so much time and money trying to do this myself and in 1 day Bri and her team had it looking like a magazine! Thank you for being on time, for quality work, and making my spaces look NEAT! I would highly recommend and cannot wait to have your team back again for another project! Thank you!

Bri and her team did an excellent job with our organizing our kids rooms. They were also very…read morecommunicative and if there were any questions about anything they always asked.

Quick and amazing service both times we used them. Very happy with the work. Had multiple racks…read moreinstalled in our garage

Such amazing service! I called on Friday and Eric was there the next day to install my racks! The…read moreracks are excellent quality and he was able to install two in under an hour. I wouldn't hesitate to recommend this company to anyone. Thanks again Eric, I can finally get my garage together.