Very attentive and detailed. I didn't think they would be able to help with my ring repair but they…read moredid.

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

Thoroughly professional! Repaired my earring for a very…read morereasonable price. I had taken it to another jeweler in Bethesda who refused to do the job. The repair took less than a week. Able to improvise when needed. The finished earring was perfectly set. After this experience, I will not go elsewhere for jewelry repair.

Tom is helpful, professional and offers quick turnaround. All around great experience resizing a…read morering.

I didn't work directly with him, but my husband said Robert at the Rockville, Maryland location was…read moreabsolutely the best. Since it was a surprise for me, my husband handled everything and worked with Robert by himself. I love the ring!!

Sonila was amazing to work with. She helped to get the perfect ring. I would highly recommend her…read more She made the process great. My fiancé and I had been to several stores and were not treated one tenth as well as we were at Mervis. I cannot say enough great stuff about Sonila and the team at Mervis Rockville.

I had the pleasure of stopping in yesterday for a necklace repair. The necklace has deep…read moresentimental value for my little one. Suthy assessed it, and a a quote was provided along with kind words and reassurance. This was a pleasant surprise. Suthy really puts the heart in business:) Kim agreed to fix it on the spot, and I walked out with the most beautiful necklace to gift to my daughter when she arrived home. The repair was immaculate, and I appreciated it so much! This kind of service, wrapped in honesty, and kindness does not go unseen. This is why you support small business. Stop by, you won't regret it!

A true craftsman! My wedding ring is a custom tri-gold woven design that sustained multiple breaks…read morein the weave over the years. We took it to Unique Fine Jewelry and a week later Mr Kim had it ready for us. It was as bright and perfect as the day it was originally crafted. The price was very reasonable. I would not hesitate to bring any fine jewelry to them for reoair.

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Friendly and helpful service ! Great place to trade in some jewelry for new pieces ! They have been…read morein business for decades and I see why! Will keep returning for sure!

Last weekend, I needed to replace my watch battery, which I had done at Secrete before. I was…read morehelped by a lovely associate named Claire. She explained that the bad weather had caused shipping delays, and I should come back the following week. We ended up having a delightful chat about this and that, and she even gave me refreshments. I went in last night for the same errand. Claire immediately remembered me, finished the task in record time, and said no charge! Such friendly, courteous, and professional service is rare indeed these days. Claire is a keeper.

Adèle was so helpful in creating my custom ring! She answered l my myriad of questions promptly and…read morewith care, producing an incredible piece of jewelry!

Great selection of watches! Even though I did not purchase, there was no issue with going around…read moreand trying on different pieces. The Tudor space is also a great fit and the reps who work in it are also very nice!

This is our go-to boutique for luxury watches! My husband and I have shopped here as well as had…read moreresizing/repairs and have always left satisfied. The shop itself is located in Tysons Mall on the same side as Nordstrom. We've worked with Sharam several times who is friendly and knowledgeable, and offers his expertise and opinions as well in a personable manner. I gave him an idea of what I wanted for my first big girl watch and he texted me as soon as they received one! My husband and I are very straightforward when it comes to shopping and Sharam made it easy for us. I've recommended the shop multiple times to our friends as well who have also shared similar sentiments. We'll definitely continue to purchase our timepieces here as long as they continue to stay in the area.