I went to a few dentists and orthodontists but I have never found a staff more professional than…read moreBraces and Smiles. Everyone remembers your name and follows up with any questions or concerns that you may have. They also text and call you the day before your appointment! After my initial consultation, Evangelia gave me 3 options for ortho corrections: metal, ceramic, and Invisalign. Then I got 2 different types of payment options: payment in full and office financing with 0% interest. There are some discount incentives if you pay in full. I ended up going with Invisalign and the 0% office financing. To make things even better, I had a bunch of questions about my dental insurance that I didn't fully understand. Evangelia sorted out all the details so I was able to get an accurate quote. Fast forward 15-16 months, I am in the process of deciding when I should cancel my dental insurance and I was able to get assistance running the math! As for my teeth, they look amazing. Originally every orthodontist was telling me that I needed to undergo surgery to shave out the ends of some of my teeth but Dr. Lee said I didn't need to it. I also had a bunch of questions that Dr. Lee was able to square away for me throughout the 15-16 months. And any questions that I randomly had throughout the process was readily answered with a quick phone or email. Last note but they also do an amazing job with all the COVID precautions! Examples include sanitizing pens, equipment, and chairs after every use. I can't recommend this place enough!

We had an amazing experience with Braces & Smiles! From the very first visit, the entire team made…read moremy daughter feel comfortable and excited about her orthodontic journey. The staff is incredibly friendly, patient, and professional. They explained everything clearly and always took the time to answer our questions. The office is clean, well-organized, and runs on time, which we really appreciate. Most importantly, my daughter's smile looks absolutely beautiful! Her confidence has grown so much, and we couldn't be happier with the results. I highly recommend Braces & Smiles to any parent looking for excellent orthodontic care. Thank you for giving my daughter such a wonderful smile and a great experience!

I had a moderate overbite. Finished one year treatment last year and recently had to get a wisdom…read moretooth extracted. After letting the staff know about it, I received my second pair of retainers in about a week! It's always a pleasant experience. Dr. Lin and his staff are responsive, answers all my questions, and made sure I have no worries throughout the process. The clinic is also very clean, and every visit has been easy and stress-free when it comes to scheduling. Thank you for gifting me a smile I can feel confident in

Hello Dr. Hu, this is Ma Wai , I have been your client since…read more2016 till now 2026 ... for the past 10 years , you have made my dreams come true on having a wonderful and beautiful smile . When I first starting visiting you at your old office , my teeth was horrible and I couldn't smile because I'm super unconfident to smile with my crooked teeth , but then , everything started to change with your help and I really appreciate it from the bottom of my heart .. thank you once again and I will definitely referral my friends and relatives that needs your help on getting their smile back

I'm more than thrilled with my experience getting Invisalign through Dr. Kandov. She, along with…read morethe rest of her staff, is not only friendly and professional but goes out of their way to ensure you're given the treatment that's best suited for your needs. Highly recommended.

This office is phenomenal! Dr. Inessa is such a.... genuine person. She is informative and…read moreavailable. She is personable and kind. She treats her patients like family. Her staff are so amazing. Things are done in a timely manner. All T's are crossed and l's are dotted. The walk you through every step of care treatment before and after each visit. Dr. Inessa has made my daughter a happy camper moving forward with her braces treatment. We appreciate her and her staff.

Dr. Chen fixed my crooked teeth and my husband's bad underbite. She's now treating my daughter. We…read moredon't mind commuting from Staten Island to Flushing. Doctor Chen is the best orthodontist!

I am a long time patient of Dr. Chen and I am so thankful to her for giving me my beautiful smile…read more Dr Chen helped to boost my confidence, through correcting my teeth. A life changing experience! I came to Dr. Chen's when I was a teenager and she helped to change my life. My brother is also a patient of Dr. Chen's and he is also another very happy client. Dr. Chen's staff is professional, kind and truly care about their patients. The office is clean and efficient. Dr. Chen is extremely smart, caring and patient with all my questions about my dental care. She is a master in her field! I highly recommend Dr. Chen! All my gratitude, Alice Mrs. New York America 2017

Effective. Great customer service, areas are clean and I have been coming here for about a year and…read morea few months I am about to take them off. So excited. Not very happy with the waiting thing but it's because of the price and the services. Highly recommend

I must admit , so far so good ! I love and appreciate Dr Christian.S , he is truly amazing and a…read morevery knowledgeable orthodontist. He deserves more stars than I can give here . I had a very bad open bite , Dr. Christian started me with treatment, an in a very SHORT time I started seeing BIG results. He is the best !!! I've become wayyy more secure about my smile despite the braces .. I really have actually come to love my brace face lol. My teeth and my bite are so much better than before and I'm happy I choose Payless 4 braces .. I knew Dr Christian would be up for a challenge! The assistants are the most compassionate and caring staff . I have NEVER ever been to a office where every single one of the assistants were so kind , gentle and knowledgeable of their tasks at hand . I appreciate all of them , when you first walk in, you are greeted by the office secretary , she's very pleasant and kind as well informative ... she has always answered the office phone and takes the time to listen an answer all questions and concerns of the patients . Lastly this place is set with high quality technology and the office is always super CLEAN !! Beautiful bathroom , spacious and tidy . I appreciate the proper precautions each assistant take in between each patient to sanitize and wipe clean the chairs and station . This place is epic as far as good patient care , stylish and Timely. The Dr does his job and he does it WELL he runs this office so professional and makes sure your treatment experience here is the best . I appreciate him . As for the price ,tell me where else you'd get superb treatment care with top notch technology and equipment and good attitudes all for this price in NYC???? I'll wait .... Thank you DR. Christian.!!!! will keep you guys updated on my outcome with photos bare with me .. lol

Working with Dr. Mizrahi the last 2.5 years has been an incredibly smooth and encouraging…read moreexperience, with amazing results! My main concern was fixing my bottom teeth (with Invisalign) and the transformation has been unbelievable. The before-and-after photos are shocking--in the best way. The final result is absolutely beautiful, and I couldn't be happier. Dr. Mizrahi and his team guided me through every step of the process, making everything feel simple and stress-free. I'm truly grateful for their care and expertise!

Very friendly all the people who works there, they make you feel very confortable and the Doctor…read moreMizrahi is very professional and he makes sure that you will have a beautiful smile. Very recommended place and they always take you on time for your appointment.

The front desk staff has been pleasant and accomodating and the doctors I have spoken to have…read moreanswered my questions. However, I have many concerns with this practice 1) there is a revolving door of doctors 2) each doctor we've seen has had wildly differing opinions on treatment plans 2) they have really over corrected each time we've come in, to the point of needing to book in-between emergency appointments because they created a nearly horizontal flare and then overlap. 4) There is zero accountability if you have an issue. Doctors are totally booked and just say they weren't the one who did the last adjustment. I would highly recommend a practice with one or two doctors over this model. Lastly, I believe in breaks for workers, but being closed for an hour and a half for lunch each day is wild - just do one hour or have shifts.

Don't know about the regular doctors here but Dr. Brett Kastin who's there once a month is the…read moreworst -- ARROGANT, IMPATIENT and has no bedside manners. I took my daughter for an orthodontic appointment. After she did all X-rays etc.... He saw my daughter in an office chair, barely looked in her mouth, mumbled two things about her very complicated situation, walked off when I asked a basic follow-up question. I was shocked. The worst experience for me and my daughter. What a waste of time. If I can give Dr. Kastin 0, I would not hesitate. He tried to briefly explain the reason for the set up of the office instead of a dental chair by saying something like he's only there once a month -- but still makes no sense that he's going to do work or even provide a consultation to a patient sitting in a small office chair. This would not have been so bad if he had given more than 2 minutes of his time and he wasn't so ARROGANT and RUDE. One last thing -- I noticed when I was leaving they provide various gifts in return for promising to write a review. They didn't ask me to do one probably because I didn't look too pleased with the service.

Very disappointed with the communication and follow-up from this office. My son started his braces…read moretreatment here, and after moving to Florida, I began looking for an orthodontist to take over his treatment. The new office requested a form from them, and I've been trying to get it for almost a month. I've called multiple times and still haven't received a response. Unfortunately, this isn't the first time I've had this issue. Communication was also extremely difficult when we first started treatment. I often had to repeatedly call and become very persistent just to get a response. I understand offices get busy, but when it comes to a child's ongoing treatment, communication and follow-through are extremely important. Very frustrating experience.

I normally don't write reviews but this was definitely mandatory that I did !!! I called to find a…read morenew dentist and see what insurance they accepted so I can start a new journey with a new dentist to only call and ask a simply question to get the phone hung up on me !! For me to then call back thinking it was a mistake and she HUNG UP AGAIN !!!!! Very rude and will not be calling back !

My journey started about 4 years ago, went in for a normal check up with my dentist. I had been in…read morea constant battle with my teeth.. From a poor hereditary background and lack of care on my end, things weren't so good. My dentist which I really respect suggested that I give Dr. Arbitman a call, he praised him as the guy perfect for my situation.. What can I say? Dr. Arbitman lives up to the hype. Been seeing him for a little over 2 years and couldn't thank him enough for the amazing transformation that he pulled off with me. Today was the first time I took my braces off and boy was it worth the wait. My teeth are all aligned 1:1. His team is friendly, they all know what they are doing, and they all make you feel like family inside. I got to know them all. Kim is the front desk lady.. " I know I used to bother u, but I gotta say, your one hell of an organized person." Thank you to the team and to Dr. Arbitman for making my journey complete. I will never forget any of you guys. COVID-19 update: Made me feel as safe as it gets! They check your temperature make sure your wearing your mask and all of their equipment is 100% sterilized. You guys are the real deal! Thanks for keeping everyone safe, because in the end of it all we are all in this together!

Dr.Arbitman and his team are just amazing and wonderful! Great experience for my daughter having…read moreher braces here from start to finish. They are very professional and they make you feel comfortable every visit. The dental office is super clean and accommodating. They have the scheduling down perfectly. No long wait for your appointment. I would recommend them 100%. Thank you so much Dr.Arbitman and team!

Kind staff. Would get me in ASAP if I came a little early. Also very accommodating with emergency…read moreappointments. I one time ate almonds (bad idea when having braces) and the wire got lodged under my gum. I walked in without even calling and they fixed it up right away. A little frustrating with my duration of wearing my braces, my teeth weren't that bad, and I had to have my braces for four years. I'll give the benefit of the doubt on that one bc sometimes I was spotty with wearing my bands.

I had braces with this office for 2 and a half years and honestly I couldn't have asked for a…read morebetter experience. The staff was always so kind, patient, and welcoming every time I came in. Even on the days when braces felt like a struggle, they made sure I was comfortable and understood what was happening with my treatment. The office is super clean and well-run, and scheduling was always easy. My orthodontist really took their time to make sure everything was perfect and that I'd be happy with my final results and I am!