After having a bad experience with another provider I contacted Bruce McKay and had an amazing…read moreexperience. The office staff was professional, polite, and helpful at every step. I can't say enough good things about how this process went. I highly recommend this company.

Victor, from Bruce McKay pump and well Service, did a wonderful job fixing my pump for my well. He…read morewas efficient, showed up on time and worked diligently until the project was done. He went above and beyond. I would definitely use this company again. A++

Good service at a fair price, especially considering the holiday weekend. I would recommend Chris…read moreto anyone needing well service.

Beware !! I recommend finding another well service company than this shady operation.even if you…read moreare desperate. Find another company!!! They will up charge you on every job they perform. They will charge you for all of their travel time to and from Reno even if they are on your street. I was charged for multiple times of travel which cost 7- 10 times the cost of the actual work performed. They will charge you a 350$ service charge on top of everything they perform. They will tell you that they have to come back the next day to complete the job and charge you the extra for that travel time and another service fee on top of their work. Also. they do not provide a clear breakdown of any work performed in the invoice or detail to perform work.

Nothing lasts forever, including a well pump at a local cemetery of which I'm on the Board and in…read morecharge of the check book. The pump had been going for many years, and since it fed our entire irrigation system, we had no choice. Another Board member was well acquainted with Pinenut Pump & Well Service, so the replacement pump was ordered and installed in relatively short order. As another reviewer aptly stated, the purchase and installation process was reasonable, professional, and reliable. And with the guarantee, any future replacement will be far beyond my service to this organization.

JD and his team are top notch! As a local contractor I work with many specialty contractors and…read moreknow the good from the bad. Anytime I have a need for well services JD is my first call.

Great job. Quick service . Septic backed up in the evening , they were there next day by noon.read more

It all went well. Didn't charge me an arm & a leg. Was selling house and needed the inspection…read moredone. They got it done.

The only way to describe West Coast Pump and Well is AMAZING!…read more I was searching for a well company to do a well inspection and water test on a plot of land that had a well on it but it hadn't been used in decades. I read reviews and chose West Coast over MacKay and I couldn't be happier with the service at West Coast. Beau was the well technician that came out and he's also the owner. He was so helpful! I had never had a well before so he explained everything very clearly and when the water sample came back, he called me to explain the results. He also gave me a quote to get the well operational. Once I closed on the land, I immediately called Beau back to schedule an appointment to get the well running and electrical cleaned up. I will be a returning customer and encourage anyone needing well related work done, to reach out to West Coast!

Great service and when problems do arise they are resolved immediately and professionally would…read morerecommend to anyone for sure

This Business was referred to me by a competitor, Talked with Mike and told him my problem. This…read morewas on Saturday. Mike said my Tank would be replaced on Monday after they got a new one from their Distributor. Mike said they would arrive by 10:30 AM.. John arrived at 9:50 AM on Monday (Presidents Day) and there was a Heavy Rain Storm. John replaced my Pressure Tank and was very professional with his work.. Thank You MIKE and JOHN.. I highly recommend this business to anyone who needs the services they provide !!! Amazing Business

We spoke with Aaron. He was able to drive out to West Point, California to look at our well pump…read more We had no idea what to do when the pump started to go crazy. He fixed it. It was less than $500, thank God. We tried another place but they never showed up. This guy was very reliable, honest and kind.

We used capital city, well drilling, at the recommendation of our realtor , to check on the status…read moreof an existing well on some property we are considering buying. We set up an appointment for them to come to our property. Mike had a family emergency and couldn't make the appointment, but sent one of his technicians. We were very impressed with the professionalism and details and recommendations the technician was able to give us. We had our well report and water quality report back within a week. Just wanted to give a shout out to this company for being conscientious about keeping their appointment and great service.

These guys installed our domestic well system four and a half years ago. Worked just fine, no…read moreissues. Then on a Friday at about 10:00 am we suddenly had no water, of course on a day when my wife had 12 people coming for dinner. I called and they came out in a couple of hours. They traced the issue to a bad buried wire from the controller and ran a temporary above-ground wire to get us going again. Dinner saved, day saved. Now we'll have to trace out where the fault lies, but you have to give a shout out for prompt, effective service!

We are repeat customers for a reason. Duke's has always taken good care of us, with friendly and…read moreefficient service. We had to have our water shut off mechanism replaced, older Ranchos home, and it was quoted and done JUST as promised, actually faster than expected, what else can you ask?

They don't do the job right they take your money and they didn't do the whole job had to pay more…read moremoney to finish what they already go paid for and there people r not trained to do the job correctly I would never use this company they can't wipe there ass correctly