After having a bad experience with another provider I contacted Bruce McKay and had an amazing…read moreexperience. The office staff was professional, polite, and helpful at every step. I can't say enough good things about how this process went. I highly recommend this company.

We have a well on our property and had no water. Omar and Dakota were terrific. Omar had me send…read morehim pictures of various component parts (sensor) and he was able top diagnose over the phone what the problem was. So Dakota showed up with the appropriate replacement part and we had water within a few hours our my call. I can't imagine getting better service.

I installed a simplepump hand pump version in 2022. Water level @ 170. Simple pump down to 240'…read more It does not hold a prime. After a wk. it takes 70 pumps to reprime. I'm only getting 2 oz flow per pump, where it was advertised at 4.5 oz. I'm convienced that the pump is defective and asked for them to send me a new one that I can replace when pulling the original. However when talking to the distributor, they indicated i would need to pull the pump and return for testing before receiving a replacement. It might be simple, but it's not very easy to get water to the surface on a 200' well. I would not recommend.

We bought the Simple Pump Deep Well Hand Pump for our 240ft deep well. Hand pump was located…read moreapprox. 110 feet just above our electric pump. -Fully detailed instructions with each component pictured & explained. -Excellent packaging. -Excellent quality and solid design was highly recommended by our well drilling company / installation specialists. -Installation by a professional was straight forward, installation was about 1.5hr but they had tools and devices that the average person will not have. -Pump is working as expected. Thank you Simple Pump.

Good service at a fair price, especially considering the holiday weekend. I would recommend Chris…read moreto anyone needing well service.

Beware !! I recommend finding another well service company than this shady operation.even if you…read moreare desperate. Find another company!!! They will up charge you on every job they perform. They will charge you for all of their travel time to and from Reno even if they are on your street. I was charged for multiple times of travel which cost 7- 10 times the cost of the actual work performed. They will charge you a 350$ service charge on top of everything they perform. They will tell you that they have to come back the next day to complete the job and charge you the extra for that travel time and another service fee on top of their work. Also. they do not provide a clear breakdown of any work performed in the invoice or detail to perform work.

We used capital city, well drilling, at the recommendation of our realtor , to check on the status…read moreof an existing well on some property we are considering buying. We set up an appointment for them to come to our property. Mike had a family emergency and couldn't make the appointment, but sent one of his technicians. We were very impressed with the professionalism and details and recommendations the technician was able to give us. We had our well report and water quality report back within a week. Just wanted to give a shout out to this company for being conscientious about keeping their appointment and great service.

These guys installed our domestic well system four and a half years ago. Worked just fine, no…read moreissues. Then on a Friday at about 10:00 am we suddenly had no water, of course on a day when my wife had 12 people coming for dinner. I called and they came out in a couple of hours. They traced the issue to a bad buried wire from the controller and ran a temporary above-ground wire to get us going again. Dinner saved, day saved. Now we'll have to trace out where the fault lies, but you have to give a shout out for prompt, effective service!

The only way to describe West Coast Pump and Well is AMAZING!…read more I was searching for a well company to do a well inspection and water test on a plot of land that had a well on it but it hadn't been used in decades. I read reviews and chose West Coast over MacKay and I couldn't be happier with the service at West Coast. Beau was the well technician that came out and he's also the owner. He was so helpful! I had never had a well before so he explained everything very clearly and when the water sample came back, he called me to explain the results. He also gave me a quote to get the well operational. Once I closed on the land, I immediately called Beau back to schedule an appointment to get the well running and electrical cleaned up. I will be a returning customer and encourage anyone needing well related work done, to reach out to West Coast!

Great service and when problems do arise they are resolved immediately and professionally would…read morerecommend to anyone for sure

This Business was referred to me by a competitor, Talked with Mike and told him my problem. This…read morewas on Saturday. Mike said my Tank would be replaced on Monday after they got a new one from their Distributor. Mike said they would arrive by 10:30 AM.. John arrived at 9:50 AM on Monday (Presidents Day) and there was a Heavy Rain Storm. John replaced my Pressure Tank and was very professional with his work.. Thank You MIKE and JOHN.. I highly recommend this business to anyone who needs the services they provide !!! Amazing Business

We spoke with Aaron. He was able to drive out to West Point, California to look at our well pump…read more We had no idea what to do when the pump started to go crazy. He fixed it. It was less than $500, thank God. We tried another place but they never showed up. This guy was very reliable, honest and kind.

Exceptional to say the least. Our household experienced the horror of no water on a weekend. We all…read moreplaced several phone calls to local plumbers to ask general questions on what to do or look for. ( Absolutely NO help ) Reluctantly, we called Welsco knowing the weekend rates were going to be high. It was worth every second. Received a return phone call within minutes, a skilled tech within no time, and running water. Jay was diligent in making sure that every issue was resolved completely. There was plenty of issues at that! Thankfully we had another well not too far away that would be able to supply water to our household. I'm sure it was a daunting task for Jay to take on. Hazen is nothing but rock! Replacing multiple items, checking every inch for any issues, water testing and treatment of the well, and digging to bury the line. Jay was even kind enough to check back with us to ensure everything is still running smoothly. A month later and we haven't had one issue. Augie, Debbie, Jay, Zachary, and the whole company made this the greatest experience we could ask for. I would highly recommend them. It's very hard to find a company that is passionate about how important the service they offer is to the public. They understand the value of their job, but more so, they understand what it means to their customers. We are forever grateful for everything. I wouldn't think of calling anyone else.

Our well water pump had been vandalized and we were without water…read more I'd called several companies that weren't available to come out to the property for weeks or they'd get back to me. Sharon, the lady who answered the phone was able to get someone out sooner and was very personable and professional. I'd never had to deal with this sort of an issue before and she reassured me that Welsco was the company to take care of my problem. Jay was the guy who came out. He was trustworthy and an excellent communicator. He didn't hesitate for a second to start digging and it was so hot outside that day. He fixed our cut wires, replaced our pump and had to add some piping and do some relocating of the pump due to the extent of the vandalism. WOW, What a relief; we have water!

I've been using Diamond for about 15 years, and have always received prompt and reasonably priced…read moreservice. I already had a well, but the guy who was taking care of it retired long ago, and the Diamond people have always done very well for me since then.

Terrific response. Our pump failed and Fan came out within the hour, worked into the evening, and…read moregot us up and running. Cost was reasonable and adjusted in our favor, so we are grateful.