1. Double R Water Well Services

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Reno, NV

Double R Water Well Services

4.5 (17 reviews)
Open • Open 24 hours

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Our driven well pump controller.

Double R came out right away when I had low water pressure. The technician diagnosed my pressure sensor to be faulty and had one on his truck and had my well back up and running within 45 mins. I highly recommend these guys for your well and drilling needs. Thank you guys!!

Work truck working it's way to our well

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7 years ago

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10 months ago

Good service at a fair price, especially considering the holiday weekend. I would recommend Chris to anyone needing well service.

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8 months ago

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2 years ago

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4 years ago

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2 years ago

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Chris R.

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7 years ago

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8 years ago

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5 years ago

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7 years ago

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6 years ago

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7 years ago

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6 years ago

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7 years ago

Fantastic customer service. Very knowledgeable, explains things clearly and works to save you money when possible.

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8 years ago

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8 years ago

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8 years ago

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Review Highlights - Double R Water Well Services

“After talking with Chris it was apparent he has a lot of knowledge and experience with wells and pumps.”

Mentioned in 10 reviews

Read more highlights

Bruce MacKay Pump & Well Service

Bruce MacKay Pump & Well Service

(90 reviews)

South Reno

Great Service. Great Work. Omar in the office was very…read morehelpful, got someone out here a couple of hours for diagnosing. Victor and Jose came early the next day, got the old pump, and all the pipe out, and replaced the same day, in the rain no less. Shout out to Alex and Stuart as well. We highly recommend Bruce McKay Pump and Well, if you ever have any well problems with your well.

Please note that I am not an angry reviewer, but I am disappointed in the service we received from…read moreBruce MacKay Pump & Well Service. This is a somewhat long read, but I feel that people need to know that there was a lot that happened that did not make me happy and not all reviews can be good ones. 10 October 2026 - In May 2025, McKay sent out a crew to diagnose/repair our 300-foot deep well. They troubleshot and determined the pump motor was shorted and needed replacing. While pulling the motor out of the well casing, they snagged the Pitless fitting and broke the pump coupling pipe. The trainee quickly grabbed the pipe that was falling and prevented 260 feet of pipe and the pump from getting dropped back into the well - I definitely give huge kudos to him and his quick thinking. They finished removing the pump and discovered it was a 2hp, 15-gallon per minute (gpm) unit, and also discovered they didn't have the same thing on the truck. Instead, they installed a 1.5hp, 10gpm pump and motor and got the well running again, telling me that their pump manager said "it would be fine". As they were dropping the well pump back down into the well, they skinned the power cable on the inside lip of the well casing. I called him on it and once again, I was told, "it'll be fine". They finished up with the install and, after our home warranty paid $1500 to them, MacKay charged us over $4500 for the rest of the bill. The pump they installed could never keep up with the demand of watering one zone of our drip systems, which means that it would cycle on but never turn off until the drip system was turned off and the pressure was allowed to build back up. Yesterday, Oct 9, 2026, the pump failed again. I called our home warranty company again and they sent out Bruce MacKay Pumps again. The technician, who was the one that grabbed and saved our well pipe last year, tested our pump and determined that we had a short in the well again. When we discussed what was in the hole he became super apologetic for being a hand in installing a 10gph 1.5hp pump and motor in a 300-ft well, especially after I told him that it struggled to support our drip-system watering. They did not warranty replace the pump/motor and he put everything back together. I called Mike Hack at Capital City Well Drilling and Pump and will have them replace the pump with the correct size. 19 October 2026 - Capital City Well Drilling and Pumps came out today and replaced our undersized well pump with the correct size. Before they got started I told them about our experience with MacKay last year, and as I expected/told Mike, we found the power cable skinned and burned on the constant hot (black) lead in the cable about 60 feet down in the well. It had arced against the inside of the well casing and was tripping the overload circuit breaker on the well control. Mike and his crew replaced the undersized 1.5Hp/10gpm pump with the correct size 2Hp/15gpm pump (which was the same as the original that Capital City Well Drilling & Pump originally installed) and control and replaced the power cable. The cost is approximately half of what MacKay charged and the job was done right, with nobody telling me that "it'd be fine". As I'm typing this, I am running a drip system, the washing machine and the dishwasher, and I've observed the well system switch on at 40 P.S.I. to demand, fill the tank to 60 P.S.I. pressure, and shut off again, just exactly as it is supposed to do. As I said previously in this review, I'm not angry; I'm just disappointed in the quality of service that we received from Bruce MacKay Pump and Well Service and feel that this review should receive only one star. Take it as you will, but be aware of what could go awry and how much it could cost.

McKay Drilling

McKay Drilling

(1 review)

Downtown

After worrying about my well for years, the inevitable occurred and I lost water pressure from my…read morewell. I decided to try McKay Drilling since my neighbor had received less than great service from our local Spanish Springs outfit. Mike Kasper, the well tech came out to my home in Palomino Valley in about an hour and set to work diagnosing my well issues. He marveled at the age of my equipment (33 years). He replaced the pressure gauge, pump relay and got the storage tanks back to optimum pressure. However, the well still lacked pressure from the pump. He returned two days later and pulled the well up. He noted that the last company to service the well had hand tightened the pipe to the connectors and failed to apply dope between the galvanized pipe and the brass check valves. This resulted in a very leaky conduit from 400'. He replaced several pipe lengths, the check valves and the romex harness to the pump. All the while he was working, he provided me with tips and information to keep the well maintained. The overall work cost a bit over $2K. Once the pump was back in the ground, it produced more water pressure than I have ever experienced in this home of 22 years. He provided me his phone and gladly answered followup questions that I had once he was offsite. I met the owner of the company who allowed me to make a partial payment of the balance and billed me for the remainder in the next billing cycle. Overall, besides having to deal with the problem, it was a good experience and now I know a heck of a lot more about my well system. I would strongly recommend giving this crew a call first if you have well issues.

From the owner: Specializing in: - Water Well Drilling & Pump Contractors…read more- Pumps-Service & Repair

Welsco Drilling

Welsco Drilling

(5 reviews)

Exceptional to say the least. Our household experienced the horror of no water on a weekend. We all…read moreplaced several phone calls to local plumbers to ask general questions on what to do or look for. ( Absolutely NO help ) Reluctantly, we called Welsco knowing the weekend rates were going to be high. It was worth every second. Received a return phone call within minutes, a skilled tech within no time, and running water. Jay was diligent in making sure that every issue was resolved completely. There was plenty of issues at that! Thankfully we had another well not too far away that would be able to supply water to our household. I'm sure it was a daunting task for Jay to take on. Hazen is nothing but rock! Replacing multiple items, checking every inch for any issues, water testing and treatment of the well, and digging to bury the line. Jay was even kind enough to check back with us to ensure everything is still running smoothly. A month later and we haven't had one issue. Augie, Debbie, Jay, Zachary, and the whole company made this the greatest experience we could ask for. I would highly recommend them. It's very hard to find a company that is passionate about how important the service they offer is to the public. They understand the value of their job, but more so, they understand what it means to their customers. We are forever grateful for everything. I wouldn't think of calling anyone else.

Our well water pump had been vandalized and we were without water…read more I'd called several companies that weren't available to come out to the property for weeks or they'd get back to me. Sharon, the lady who answered the phone was able to get someone out sooner and was very personable and professional. I'd never had to deal with this sort of an issue before and she reassured me that Welsco was the company to take care of my problem. Jay was the guy who came out. He was trustworthy and an excellent communicator. He didn't hesitate for a second to start digging and it was so hot outside that day. He fixed our cut wires, replaced our pump and had to add some piping and do some relocating of the pump due to the extent of the vandalism. WOW, What a relief; we have water!

Es7 Comm-2 U

Es7 Comm-2 U

(1 review)

Emigdio and his crew did a great job trenching for gas, water, and sewer lines for our new ADU in…read moreRocklin. We had over 200 ft. of trenching in an already landscaped yard. They were very careful and returned our yard to normal with minimal disturbance. We also had to trench across the street to run conduit for a new electrical line. Emigdio was with us every step of the way from the preconstruction meeting with PG&E through the compaction tests required by the Department of Public Works. He went above and beyond to get the work done, and his crew is very friendly and respectful. He was honest and fair, easy to get a hold of, and the ONLY subcontractor on this project that actually did what he said he would do without upcharging us. Very happy with the price and the work - I would highly recommend him!!!

From the owner: Locally owned and operated since 2000, we strive to provide fast, friendly, and efficient service…read moreto the residents of Roseville and its surrounding areas. Using an open trench method for installation, we work with communication and utility companies to get electric, water, and gas services up and running in your home or business as quickly and carefully as possible. Es7 Comm-2 U, Inc is proud to carry an 'A+' rating with the Better Business Bureau as a fully licensed general contractor. Call today to ensure that your next installation project is handled with the care and professionalism that it deserves.

Double R Water Well Services - welldrilling - Updated October 2026

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