Our company has as small room that houses our network and servers for the business. The equipment puts a lot of heat, so the room has its own dedicated air conditioner that pretty much runs 24 hours a day to keep the room temperature at 65 degrees. The air conditioner stopped working last Thursday night. Buffo's Refrigeration has done work for us before and they have always done a good job. I called them Friday morning and they were able to fit us in for a service call at the of the day. Their technician diagnosed the problem, but the manufacturer is on east coast, so it was too late to call on Friday. Monday morning, they started looking for parts. By mid-day Monday they had found parts, but they were two weeks out. At that point I asked them to just replace the unit. They said they would start looking for a replacement right away. I received a call from their technician around 4:00 pm he told me they had found a unit in Reno and they would be out sometime on Tuesday. I received another call from their office after hours saying that they would be at our office first thing in the morning on Tuesday. Tuesday morning, they were on site 1st thing and had the unit up and running before the end of day. Every one that worked with me on what I considered to be an emergency, was professional, extremely helpful and understood the urgency of the issue. The cost of the service call and the installation was more than fair. I Highly Recommend Buffo's Refrigeration. Thanks for your hard work :) read more