Mountain Vista Appliance is a wonderful company that provides excellent customer service. There is…read morenothing they can't fix. All of experience with them has always been pleasant and professional. They are alway on time. They never over charge us. They also live by their word. Their prices are fare. When they order parts, the parts arrive fast so it doesn't take a long time. If you need any appliances fixes this is your company.

A few years ago, I was treated very well by Ray & Day. Great service. I recently sent them a…read moremessage via the website and called multiple times but no follow-up. This in spite of the fact that AI rates them highly. Not sure why they have ghosted me. Avoid!

I chose Washoe Appliance Repair for two reasons. First, was that he is close to where I live. And…read moresecond, because of the number of his 5 star reviews. He responded to my voice mail within the hour. We set up an appointment for the next day. He arrived on time and even gave me a text message to say he was on his way. The first appointment did not yield a solution to the problem with the Frigidaire side by side refrigerator because he could not test the sensors unless the unit had been plugged in for a couple days. When he returned two days later, he tested the sensors and found nothing wrong. This unit has a design flaw that allows water to spill over the "U" shaped fill tube into the ice maker. Once the unit was allowed to thaw, the ice build up went away and so did the noise. He only charged me for one service call. I think Servando is a welcome addition to the appliance repair field and he is my first call from now on. He is honest, knowledgeable, and prompt!

Fixed my fridge's ice maker quickly and changed out the electrical plug in my dryer when I moved to…read morea new home with a different outlet. Fast, knowledgeable and very well done. Highly recommend!

Victor diagnosed and replaced the heater core in our Maytag dryer. He was very kind, knowlegeable,…read moreprompt and professional. Highly recommend!!!

Such a great 1st experience contacting Victor regarding my LG dryer issue. My dryer suddenly…read morestarted making a loud vibration noise but Victor was able to quickly diagnosis it as a worn/bad wheel and bearing, had the replacement part in his vehicle, and resolved my issue quickly. Dryer is working great, and my problem was resolved within 48 hrs of contacting him. Thank you for great service, Professional highly knowledgeable staff and fair prices.

Capital Automotive is fantastic. Professional, honest and go above and beyond when servicing your…read morevehicle.

Lee is reliable and responsible, the best value in the city and the best service. Great job! I will…read morework with them again for appliances repairs and replacing.

The tech came out, diagnosed our issue with our refrigerator, made the fix and was in and out…read morewithin 30 mins. Very professional, friendly and efficient. Definitely will refer to family and friends. 1 price paid at time of booking no additional costs and the deposit is good for 30 days should an issue arise. Definitely great customer service.

I hired this company to repair a microwave and prepaid $180 for the initial service call. Based on…read morethe problem description provided in advance, the necessary replacement parts had already been ordered and were available when the technician arrived. Before beginning the repair, the technician advised that an additional $170 would be required to complete the work. Declining the additional charge would have meant forfeiting the initial $180 payment without having the appliance repaired. I authorized the additional charge, bringing the total cost to $350. Following the service, I contacted the office to request clarification regarding the additional fees. I was informed that the initial $180 service charge applied only if the appliance could be repaired without replacement parts. I was also advised that technicians have discretion to assess additional labor charges. These billing conditions had not been clearly communicated before the initial payment was collected. The repair involved replacing two plastic components, and the technician completed the entire visit in less than 50 minutes. When I raised these concerns with the service manager, he stated that the total charge fell within the company's "expected range" and declined to adjust the labor charges. He indicated that my feedback would be shared internally to potentially improve pricing transparency in the future. The manager also implied that other customers had previously been blindsided by unexpected charges. This suggests the company may already be aware of problems with its pricing disclosures, yet those problems remain unresolved. The central issue is not the cost of the repair itself, but the lack of clear disclosure regarding how charges are calculated and when additional fees may apply. If the company considers $350 an expected charge for this type of repair, that information should be communicated before accepting a substantial upfront payment. The technician performed the repair professionally, and I have no complaints regarding the quality of the work. However, the billing structure and lack of upfront disclosure created what I consider a deceptive transaction, leaving the customer financially committed before the full cost was presented. Based on this experience, I would not use this company again or recommend its services. Customers should request a comprehensive written estimate, including all potential labor charges and the conditions governing the initial service fee, before authorizing payment. Transparent pricing should be a standard business practice, not an improvement considered only after a customer raises a complaint.

My Maytag dryer was making a loud squeaky noise and this repair man did an excellent job of fixing…read morethe problem. He was very thorough, professional and pleasant.

We hired Elevated Appliance to repair our Vinotemp wine cooler. It came with a one year warranty…read moreafter the part they installed. We live out of town. The wine cooler has not worked properly since then. I have called repeatedly. Scott said he would show up while we were in town and never did and they refused to answer or return any of our calls or messages. I have left at least a dozen messages on the office as well as Scott's. Cell with no response the wine cooler is so loud now that you could hear it throughout the downstairs portion of the entire house and it doesn't keep the temperature cold so it's running most of the time it's been very frustrating.

Pretty quick on replying to requests. However, their follow through on services and anything with…read moredepth is pretty lacking. While out of the country my sister was working with them to repair my fridge. She managed to get Austin to check out the fridge and then ghosted her. I tried to contact them again when I returned. Again, pretty quick on the reply but no follow up and ghosted again. I understand if you are busy but you cannot leave a customer in the dark. Highly unprofessional.

DO NOT use this company if you want a timely repair (or any repair at all for that matter). My…read moreViking oven stopped working after a power outage and Pinnacle appeared to be the only local repair option (although they are not an authorized Viking service company). The technician came out and diagnosed the problem but did not have the parts to fix it. He charged me for his callout time and half the cost of the parts. Despite my repeatedly calling (voicemail full), texting (no response) and emailing (no response) he never came out to finish the repair. I had to get the authorized repair company (Kimball Electronics) to come out from Salt Lake City to fix the oven, which they did in one visit. I will be challenging Pinnacle's charge with my credit card company.

Bryan came out and was very kind and professional. He diagnosed the problem for both of my…read moreappliances so that I can now get replacements through warranty. I highly recommend them. I also got one of the diagnostics for half price which is a good value.

First time using this app to contact this company. Worked out well. Just requested service and…read moreabout 20 mins later they called to set up appointment. They stated how much it would cost. Technician showed up in allotted time. He was friendly and out going. After a bit the problem was solved and final bill came to was told to me when they set up the appointment. If I ever have an appliance issue again I am definitely calling this company

Nine Lives Appliance Repair is the best appliance company I've ever worked through my Home…read moreWarranty! Jennifer was able to get me an appointment the very next day when I called in desperation about my dryer being down. The service technician, Ryan, showed up early and got right to work in diagnosing and fixing the problem. He was exceptionally courteous, knowledgeable and competent. His calm demeanor and confidence was very reassuring. I would definitely recommend this company!

Friendly, knowledgeable and explains what is going on with the repair. Really good service Ryan…read moreis the best.