I don't have enough words to be thankful and appreciate all the support! Amazing customer service!read more

This place is a total scam. They charge excessive service and bundle fees for upgrades that are not…read morerequired, and they don't even provide itemized invoices. We ordered 3 upgrades and I was charged $400 taxes and extra $250 for a service that Verizon corporate offices don't even charge for. When I tried to cancel, they threatened to charge me a $ 50 restocking fee for each phone and said the cases were non-returnable. The excessive charges are something potential customers should be cautious about.

great and friendly employees ! customer service was the best!…read moreVery knowledgeable, patient team!

They are always helpful and willing to lower my bill any way they can.. Also if I have any hardware…read moreissues they have tech people who talk me thru any issue to correct the problem. Freebies on their app are fun and aften high quality e they am umbrella or sunglasses or a hat. People in the store are very sweet and kind to us elderly folks ans since my mom is 90 it really helps her and me!

I dropped my phone, and my screen was cracked, and I couldn't use my phone AT ALL!!…read more I happened to be near the vet when I saw this place. Plenty of free parking in a shared lot. The repair guy wasn't busy, so he was able to fix my phone that day. Price to repair was similar to other places that I've been to, but I would definitely come back to this place.

This place is a godsend. My husband has taken my iPad there a few times for them to fix the screen…read more They've been very accommodating and always provide us fair estimates. I had to take my mom's phone as her lock screen was being strange and the nicest gentleman fixed it within a minute. Very effective and fast. Thank you Electronics Beyond!

Will at Masterminds repair was quick to respond and also quick to change my Battery out. The…read moreparking was easy and hours are good. Thank you so much.

Excellent service!!!!! Try it first. I found this place…read moreafter I broke my Sumsung S 22 screen. Luciano ( I hope I spelled his name correctly )fixed that for just 40 minutes. He was very nice and knowledgeable. The price for screen change was reasonable too. After 3 months my phone had another problem . I took it to him again without appointment. He was there. He fixed that problem too. It took about 1 hour . I can say that he really knows what he is doing.!Thank you Masterminds repairs. 100% Recommended!!!!!!!!!

Ok. So excited to finally purchase a new phone. I waited too long because I simply believe in…read morebuying things when I do really need it. Greeted by Jimmy, a Vietnamese guy who happened to be the brother of the other associate who worked with me in the past. I already loved the techno music in the background. Good vibe. With no one else but me in the store, the service was zoom zoom. He's knowledgable, polite, he simplified his explanation on fees,no push to get any other stuffs because I informed him that I only wanted 2 things, a phone and a case. He gave me discounts. Just because...maybe I added the biz into yelp world. Or maybe yet, it's an act of random kindness. Or better yet, for being a loyal At&T customer for over a decade. What else did I get? A free copy of his techno music compilation CD! I'm walking out smiling:)

Once again the employee at this store help me so much I…read moredecided to upgrade my phone again everything was explained to me they help me get everything set up and I walked out with everything already to go shout out to Mahqueese for all his help today keep up the great work!!

Super service Very quiet No traffic in store then…read moreGot my A 17 phone But had to order phone cover from Amazon since store had 2 racks for Apple phone covers & 1 for Galaxy phones Must remedy AT&T all stores & offer sign up for ATT Services: Direct TV, landline, fiber optic etc too ALL AT&T stores Little choice for Galaxy phone buyers for covers

Thank you Gil for exceptional customer service. Knowledgeable friendly and courteous. Fabulous…read moreambassador for AT&T. Looking forward to our new phones

i usually don't leave reviews, but after visiting the Verizon store i really felt like i should…read moreshare my experience. the service was wonderful, and i especially want to thank Milena. honestly, it's rare to meet someone who works with so much care and dedication. from the moment we started talking, she was very kind, calm, and patient. she didn't rush anything and took the time to help with every question i had. you can truly see that Milena cares about people and wants customers to leave satisfied. her attitude made the whole experience very comfortable and positive for me. i felt respected, listened to, and genuinely helped. employees like Milena make a huge difference. i'm very grateful for her help and also thankful to Verizon for having such a wonderful and hardworking person on their team.

AVOID!! Just spend…read morethe better half of the afternoon trying to undo a mess that an employee made here. All we needed was a new iPhone. We didn't want to trade in or care about promotions, we wanted to buy the phone, activate it and keep the old one. Sounds simple right? Wrong... it started off by the employee taking a photo of our entire account on her personal device (think address, phone numbers, last four of our credit card, last four of social etc.) and sent them to her "manager" to ask about promotions. We didn't care about promotions because we weren't trading in. There was even a Verizon Business associate at the high top when this happened. She stated to us when the employee walked away that she had never seen that in her career with Verizon and promptly let the manager and district manager know via Teams messagings. We asked her to delete the photos when she rolled her eyes and looked at us crazy because usually that action is frowned upon. Next- we wanted to buy the phone outright. Apparently you can't and still have to finance one month. She hands the husband the bill and she overcharged us for two phone cases, $300 activation fee and a mystery $150 that we couldn't get to add up from the original pricing she gave us. We told her about the errors, she quickly deleted the two cases shoved the iPad back into my husbands hand to review and he still had questions. Never once did he sign, authorize the deactivation of his old phone- nothing. We chose to walk because of this experience and overcharging... behold she had already deactivated my husband's old phone... so now no phone at all and we spent 45+ minutes trying to get it reactivated. It worked for a second, now no service and we are having to scramble to figure out how to fix it.... Do yourself a favor if you can.. AVOID!