Love Doug's Bugs!!! They are honest and do not overcharge for their services. I HIGHLY recommend…read morethis company!!! We called them because Terminex told us we needed to tent (again!) but Doug's Bugs checked and they were old dead termites. He came out a week or so later and confirmed. We did not need to tent again. Thank you Doug's Bugs!

They were able to fix all the section 1 items on the inspection report and even went a little under…read morethe predicted cost. Timely, polite, and efficient.

I am not exaggerating when I say Chris is the best contractor Ive ever worked with. He does very…read morehigh quality work, is fair and cost conscious, acts with integrity, communicates clearly at every step of the way, and is just a fantastic guy. I didn't know him before our work together, and he didn't ask me to write this review, but he is exceptional and I really wish more contractors conducted their business this way. He did 18 skylights for me, and made things happen that other specialists couldn't do. On top of that, he went beyond the work to provide advice on other projects (at one point even loaning me his equipment) just to be helpful. While other skylight companies I spoke with talked down on competitors, Chris only ever had nice things to say about them - likely because he's confident enough in his own work to know he's the best around. If you need skylight work done right, Chris is the guy to do it.

Chris and his team are true professionals who stand by their work. We had a fantastic experience…read morereplacing six skylights of varying sizes with Chris's assistance. When we had a mechanical problem with one skylight operator, Chris made himself available to help us troubleshoot the issue and get it fixed. We are so grateful for his thorough and skilled approach on the selection and installation of these skylights. Highly recommend!

Reached out to have a yellow jacket nest that was next to my house in a bush get sprayed. I am…read moreallergic and have three small kids, need to get rid of them. Our service man was very nice and seemed to do a thorough job. Two weeks later though, nothing has changed, bees still buzzing in and out. Called to have it serviced again and they were going to charge me a second time. I think the pros can take care of a small nest in one shot. Cancelled the call and won't be using them again.

They could do better in notifying their customers of price increases. Just recently had my home…read moreserviced and find out that my bill has increased by $10 ? I do realize that costs have risen, but it would be good business to notify your customers of price increases before the fact, not when you receive the bill. Also, there was a time when removing cobwebs was a part of the service, not anymore. In and out in 15 minutes!

I used Yelp to get several quotes. Fred Verdin responded promptly, came out to give a free quote,…read moreanswered his phone when I called with follow-up questions, and was flexible with the timing of the fiberglass batt job. His price was a little lower than the others, and the guys who came to do the job were polite, friendly, efficient, and clean. They arrived a little earlier than promised, and the job was finished on time. They spoke mostly Spanish, but their English was good enough to communicate effectively about the job. I couldn't ask for a better experience getting new insulation installed in our attic.

BLOWN-IN WALL INSULATION Fred Verdin arrived on time to bid…read morethe job in a professional way. Price was mid-way of the 6 bids I obtained. Work was done on time (actually arrived an hour early). The blown-in wall insulation caused only a few sheetrock nail pops - which is to be expected. Crew left the place cleaned up. Other contractors that I liked for the job but couldn't meet our schedule: Mr. Insulation of San Rafael and B&D Insulation of Santa Rosa. (B&D referred us to Verdin when he couldn't do the job in our time frame.) Thumbs down: these two apparently didn't want the work by bidding almost double what we paid: Attic Perfect of Richmond and Atticare of San Leandro My advice, get at least 3 bids - we got a range from $1,500 to $4,990. For insulation, make sure the contractor number ends in "C-2."

Tristian did a great job. Arrived on time, was courteous and respectful. I'm sure we will now be…read morespider free.

Omar immediately diagnosed the problem as being carpenter ants and had the office block time the…read morefollowing day. He was courteous, put booties on his shoes to protect our floors.

Hearts provided an honest inspection and fixed my sunken chase top cover without having to replace…read morethe whole thing. The other company I had worked with ("Chimney Guards") had tried to tell me that I needed a new chase cover, new panels, and a chimney sweep, which was a ploy! Doug and his employee were working on a neighbor's place and offered to take a quick look at my chimney when I asked. He explained all the details, scheduled a follow up, and got the job done for a great price.

I don't write reviews often, but when credit is due... Highly recommend Douglas: HONEST!! showed up…read moreon time, gave me his expert opinion on the condition of our chimney, could have upsold us on a new flue and/or a sweep no problem (and I would have done it). But instead he told us our system was good to go and that even though there was something a little wonky with the flue and the way the previous owner left it, he believed we still had life in it as it was, and should not have any issues. He was very detailed and professional with his inspection and his explanation, and asked to be kept in the loop once we had lit our first fire. He also recommended we use an "over the counter" product to reduce soot accumulation over time, again demonstrating he was more concerned about us taking good care of our chimney, rather that sell us on a sweep. At one point, we will need a sweep, and at one point, we will need to replace the flue, and you know I will give Douglas a call back to get my business, as well tell all my clients (I am a real estate agent) in need of a chimney work he is a rare gem.

Wonderful experience with Giovacchini Construction from start to finish. We purchased a home with a…read moregreat deal of termite and water damage within the crawlspace and subfloor. Jesus and the team were communicative, always on-time, clean, courteous, and knowledgable. They were also always open to me adding in a few more jobs while they were working on the house (thank you!). Would hire Giovacchini in the future for any construction needs. (Also shout out to Jenny!)

Our experience was excellent and exceptional working with GIOVACCHINI Construction on our Brace &…read moreBolt earthquake retrofit. They took care of every aspect of the project with outstanding communication, best pricing, efficient processing from estimate to obtaining permit, completion of work and final inspection. Nothing could have been better. Everyone at this company was competent, friendly, and easy to work with. Outstanding experience

I am a local real estate agent and Brandy helped me through a difficult issue dealing with another…read morePest Control company. The report issued by the other company (to remain nameless) would have cost $10,000. I had Brandy come back to the property to verify that all the work ACTUALLY needed to be done. LUCKY I DID! The total cost of actual repairs to the property is right around $1,000 not $10,000. This number has now been confirmed by contractors doing the work. After looking at both reports, and the issues mentioned in the reports even the buyers acknowledge Redwood Empire was completely correct and that the other company was just trying to line their pockets. This is not the first time I have used Redwood Empire and it will not be the last. They really came to the rescue with this one. Brandy backs up his work and does a thorough job every time!

While having some mold damage remediated before replacing my roof, I discovered a small area of old…read moretermite damage on a roofing truss. I called Brandy to evaluate and recommend a solution. He came the same day, inspected the area, and recommended to first work with the roofer to replace the affected truss members and, if the damage was more widespread, then consider treatment. Brandy was knowledgeable and practical in his advice. I now feel confident about how to fix my problem. Brandy's service is my go-to for pest issues.