I have lived here for 5 years and I love it! It is a gated community so I feel safe. The community is beautiful with flowers and well maintained. They provide us as a surprise with Kona ice and breakfast bags on the way out to work but my favorite is the swimming pool! I love when we all get together and music, BBQ and enjoy each other's company. There is even a dog park! Maintenance is on top of it! Management gets it done with a smile! This is where I am staying! I have lived in apartments most of my life but this is my favorite! Great community! read more

See all

Interesting how the people complaining are all related. I was in the office when this bunch of nut jobs rented. I feel sorry for Tammy and Cookie having to deal with them. I refer all my clients to Simons Mill because the staff are so helpful and pleasant to deal with. They have gone out of their way to move people in early and help with anything they need. When people ask me where to live in the area, I always recommend Simons Mill. They maintain the property well, keep a nice community and are always great to work with. Trust me I know bad apartment buildings this isn't one of them. read more

More than a joyful place to call home, Simon's Mill is a community where people come together with genuine caring and concern for each other's well being. All ages are welcome with amenities to serve such as 24 hr fitness center, playground, pool, dogpark and clubhouse. Management remains available for problems, at times providing resolution over and above expectation. Maintenance team is reliable, trustworthy and professional with exceptional turn around time - usually same day. For this and so miuch more, Lucy and I are grateful to be living here!! (tenant 3.5 years) read more

I enjoy writing reviews if I have a great experience, or if I believe others need to be warned about what they are getting themselves into, Simon's Mill falls under the latter. My boyfriend and I initially planned to relocate out of state, but plans fell through and with rising costs we decided to stay in WA for the remainder of the year. We had an appointment to visit a place near Tacoma and as we were driving I found the website for this community and decided to call. I spoke with Assistant Manager Cookie on 2/18 and she seemed nice on the phone, but as soon as we got to the office, she appeared to have had a personality change. She gave us a sheet of paper with some info about what units were available, security deposit and other fees. When I asked what the rental requirements were, she acted as if I had said something wrong and stated, you mean the "qualification criteria, it is on the website." She obviously knew what I meant and finally told me what the requirements were, but to say they were on the website was very rude. I had skimmed the sheet that she had given us and ended up asking a question about the holding deposit ( answer was on the sheet), she replied the answer is actually on the paper...Ok. My boyfriend and I went to tour the unit, it was cute, we liked the Washer/ Dryer area, but didn't feel like it fit the $1600 price tag, but since that seemed to be the lowest amount that we were finding in our search we decided to apply. We went to the office and told her that we were going to apply and asked if we could do so there, but there wasn't any computers available for use. We let her know we would apply when we returned home and she told us that if someone else comes in wanting the apt and pays their holding fee then it will go to them first since they paid the deposit, so we decided to go purchase a money order for the deposit. When we came back to the office with the money order, I tried to hand it over, but she told me to keep it an fill it out. Mind you, I know I should have done that, but I had just worked an overnight shift and hadn't had any sleep and was tired, so I filled it out and took the receipt. When we left we talked about our interaction with her and we both agreed that if we were approved at least we wouldn't have to talk to her when picking up packages ( they have a package room). When we returned home we applied and sent over the email with the month's worth of paystubs, as requested along with a few questions we had thought of and waited. Although she works on Saturday, there was no response to my email, we also didn't hear from her on Monday until my boyfriend called her in the afternoon to check the status, said she was waiting to hear back from our current apartment. I reached out to them and they contacted her asap. Then on Tuesday he had to reach out again, this time to find out that on the report she received there was a late payment from an apartment that he rented 10-12 years ago. This was the first time we have heard about that as we have lived in numerous apartments together and have never previously been denied nor had any other apartment mention this "late fee." She said that now made us "risky applicants" and she would have to speak with her manager, but he was handling an emergency and would be back in an hour. That hour apparently never came, because we did not hear from her again, until my boyfriend called on the 23rd. He was told that he could reach out to his previous apartment and have them send something over stating that was an error. He called his old apartment and they sent over an extensive ledger with all his previous rent payments and the date and said there is no record of a late payment and that they would let Simon's Mills know that. My boyfriend sent over the ledger to Cookie and relayed the info and she said she would speak to her manager. When we finally spoke to her again, he was basically accused of fabricating that ledger and that the person who sent it over could be lying for my boyfriend and if we wanted to move into the apartment it would be an additional $600 deposit on top of the $500 deposit that we had paid. Cookie didn't want to reach out to the previous apartment or have them call, which led us to believe that she never wanted to let us move in anyway. I'm African American and my boyfriend is Caucasian and the only thing we can thing of when it comes to her rude behavior, making us jump through hoops for a basic apartment, accusing him of fraud, no response to my email, etc would be because of my race. I've dealt with racist all my life, I can see the signs and she should have just told us we weren't "her kind of people" and we would have saved the $100 application fee. Applicants, if you must rent here, insist on speaking to Tammy, she is nice. Cookie, you need to change your NASTY attitude. read more

There's a reason they are offering a hefty move in special during the busiest time to move of the year.... If Edison47 is wondering why vacancies aren't being filled they should consider their staff. THIS OFFICE NEEDS EXTENSIVE FAIR HOUSING EDUCATION, OR THE CURRENT STAFF NEED TO GO BACK TO THE 1800s WHERE THEIR IDEAS BELONG. THEIR RACIST TACTICS ARE NOT ONLY FAR OUTDATED AND UNACCEPTABLE IN TODAYS AGE, BUT THEY ARE ILLEGAL IN THE PRACTICE OF PROVIDING HOUSING. IF THEY HAD ANY EDUCATION ON FAIR HOUSING LAWS FOR THE STATE AND COUNTRY, THEY WOULD NOT HAVE SO MANY REVIEWS ABOUT THEIR MISTREATENT OF PEOPLE OF COLOR DATING BACK YEARS!!!! YEARS. How this has continued so long with the same staff, I wish I could tell you. It is illegal to Discriminate Against Any Person Because of Race, Color, Religion, Sex, Handicap, Familial Status, or National Origin. Contact the Housing Discrimination Hotline at 1-800-669-9777 if you believe you have been discriminated against. I have bit my tongue long enough and have tried to avoid writing this ONLY due to fear of retaliation due to the tactics I experienced out of this office from the beginning of the application process to time as a resident to move out. However, after searching the property today to check my old online account and immediately seeing the exorbitant number of reviews recalling Cookie and Tammy's poor behavior and blatant racism, paired with conveniently perfect reviews falsifying police stats and more, I feel this is necessary. If there is proof somewhere they have received extensive training/education, this more concerningly means they are fully disregarding their education to act on personal beliefs. I do not wish to provide any details that would allow for Cookie and the rest of the staff to scramble to cover their discriminatory ways if corporate asks for answers for the fear of retaliation remains. Regarding the property, if you are ready for the worst living experience, to start the apartment will confuse you as they were only built in 2016, but with the cheapest material in existence. Generic all black appliances with heavy wear for age, everything seemed to be 10+ years old or used by 20 families. Upon move in, the carpet was crispy, smelt bad, with evidence of pet hair in every corner. You will see and maybe have to run from many unauthorized breeds such as Pitbulls/Dobermans that you just hope have a secured leash. Lots of folks enjoying the pool after allotted hours, inviting 5+ cars of friends to take parking and pool spaces regularly. Cigarette butts all over the parking lot and unpleasant smoke smells often despite the "smoke free" advertising. You may experience noise disturbances within quiet hours, which the office won't make effort to resolve instead advising you ask the police to settle neighborly disputes for them. You may even discuss the issue with neighbors and learn the office hadn't even tried to contact them. You will receive hundreds of parcels of mail that do not belong to your name you list in the mailbox that the office won't assist to forward back to post office, and you will never have a parking spot if you don't pay for a covered one (oh, and only 1 covered spot per apt). You might even be surprised to hear the office called your employer instead of you to collect 2 day past due rent that you emailed regarding. The office picks and chooses what rules are to be rules, and who to go after in cases of rule breaking. DO KEEP ALL CORRESPONDENCE IN EMAIL and DO NOT let them keep calling to prevent tracing. Finally, please thoroughly read and familiarize yourself with the lease. Then check the lease again after they tell you anything. You have been warned, and good luck to those still coping with their happenings with this dreadful office and property. read more

Unprofessional mismanaged apartment complex. They charge you for every little thing. Before moving out, read your contract because they like to charge you for every little thing. If you want examples, contact me and I will share. read more

I've lived at this apartment for 2 years going on 3. There are pros and cons with every apartment complex. Pros: I fortunately have not had any major issues with my neighbors. I stay in an apartment on the end so maybe that has something to do with it. The staff in the office have never been anything but nice and fair to me. The events they have are the best (the summer and Christmas parties are my favorite). It's fairly safe complex. There is not a lot of loitering or sketchy folks hanging around. My car has never been broken into! Never heard of any car breakins. Like that it's gated. Cons: Parking from what I see (I rent a spot) is super limited! I've sometimes had issues where my visitors have not had a place to park. When I leave out in the AM there are a lot of cars parked in the circle outside the gate. It's very drafty in the winter (maybe more so because I'm on the end). The heat is either on or off it doesn't cut off once your place gets a certain temp which can make your electric bill a nightmare. as far as insulation I don't believe there is none but I'm thinking the newer apartments are like that. I saw them put up the new apartments down the street and there's no insulation in those either. That's all I can think of right now. read more

These are the best apartments I have lived in. The staff that work here are awesome! The ladies in the office always have a smile on their faces and are always willing to help with any questions we have. When I have a maintenance issue, they are very professional and timely. I have never had a problem. It's extremely quiet and people are very respectful! We rent a carport so I can't speak for the parking. When guests of mine come over, they always can find a spot. As far as the unit, it's perfect. Very large kitchen with lots of counter/cabinet room! This complex is very animal friendly and even have an event called yappy hour! Speaking of events, they have so many community activities/get togethers. I'm so thankful we took the jump and moved in! We have been here for a year now and signed for another 18 months! Do yourself a favor and come look at what Simon's Mill has to offer! read more

Unbelievable! Almost comical. "Cookie" at the front desk when we walked in to inquire about possibly living at Simon's Mill, rolled her eyes, never got up to welcome us, basically asked if we could afford living there while never lifting her head to look at us!! Worst than a grammar school principal's office visit. We suddenly felt like we were worthless. We own several properties in Arizona and wanted to start our "snow bird" experience, renting somewhere in WA. She was the rudest person I have ever met! She proceeded to take us to a model to show us because we pushed for a viewing. Every question we asked was proceeded with a sigh and eye roll! Seriously?? I am a realtor in both AZ and WA. I would NEVER try to sell something with that kind of attitude! After entering an apt, she would not let us look around or touch anything. We opened a closet to look inside and she instructed us to move back and let her show us, she then shut the closet and reopened it to show it to us! OMG! It was evident by this point that she has a self esteem problem and decided she would make others feel like crap in order to feel better. It took every ounce of professionalism in me not to tell her off!~ NEVER will we EVER refer Simon's MIll because of this experience. We left thinking how on earth could anyone hire someone like that to represent their company, office, anything! THE WORST. Imagine if we moved in and had to deal with the office personnel???? NO WAY! read more

Be aware of this, me and my family lived there around 18 months,first a problem no parking always!!! And next one of main and big problem when you leave it this will be charging you for everything!!! But while you living there they do every 6 months inspection and saying you "you are a better person who living here and your apartment has great condition and does not need do nothing here" but only you left you will be paying for everything because they says of lease!!! , I do not know maybe it happens because of discrimination as an emigrant (they knew emigrants bad speaking English and don't have money for lawyer ) but be ready every body! And don't forget do check out inspection because you may surprised by for new bill for nothing!!!!! read more

I moved in last summer and I am for the most part, happy here. The community is peaceful and safe. The units are spacious and modern with a nice backyard area if you're on the ground floor. The only complaint I have (and unfortunately it's a major one) is that the soundproofing from above is VERY poor. If you've got 'heavy walkers' living above you, you're literally experiencing stomping, slamming and banging noises CONSTANTLY... particularly in the kitchen, bathroom and bedroom areas (basically the entire apartment). I always know what room my upstairs neighbors are in when they are home. I've found myself wearing earplugs at least 50% of the time to simply get some peace and quiet. I reached out to the office manager when I moved in regarding the upstairs noise and she was incredibly dismissive and condescending...which was sort of odd. Also, the front security gate has been 'out of service' since August, which is a bummer. read more

Overpriced, poorly constructed, drafty apartments. Management is unprofessional. They also don't enforce the rules of the property. People are rude. There is no parking unless you pay for parking, and even then it's questionable that your spot will be open for you to park in. Water, sewer and trash are separate from your rent. This company looks for every way possible to get extra money out of you. The property itself is not very clean. And is definitely not the smoke free complex they advertise! There is a lot of road noise being on a state route, even with your windows and doors closed. You can even hear trains from the nearby railroad tracks. Do yourself a favor and don't rent from the people of Edison47!! read more

My husband and I have lived here for 13 months, our lease is 14 months. The pricing is a little high but it's what we agreed to and that's on us. We pay $1370 a month for a 1 bed 1 bath and that includes water, sewer, and garbage. the interiors of this place are very nice and clean, it feels a lot bigger than it really is and the accents are very nice. The office staff here is very nice and there has only been one occasion when I went to the office and there was no one available but that was a weekend and I am sure they were just out with a prospective tenant. They have always been very attentive and kind when we call and we have enjoyed living here. The grounds are kept well and the property seems like it is always immaculate. There are lots of resident appreciation events and other than a few occasions things are pretty quiet. My only suggestion for a prospective tenant would be to try for something away from the road, when we first moved in we were not aware how busy meridian is and there is constant noise all day and all night plus lights from passing vehicles. They are working on the parking situation here to ensure there is a space for everyone, I work nights so there have been occasions where I have come home and had to park next to the garbage outside of a designated parking space but this property is still new and I appreciate that they are working hard to solve that issue and keep residents updated. Maintenance usually responds to issues very timely and always call to arrange a time with us. you can make rent payments online and schedule them to come out monthly. Overall our experience has been very good here and I would recommend anyone to check it out! We are looking into a larger unit here when our lease ends as we have added a family member since moving here but depending on the pricing may go somewhere else. read more

First the good: the complex is brand new and has nice little perks like quartz countertops, walk-in closets, and nice big gorgeous windows in the living room area and amenities like a decent gym and pool. I have never had a problem with any of my neighbors, and everyone is quiet and respectful. The office staff are genuinely sweet, friendly, and easy to work with. They make a real effort to know everyone in the community. In terms of location, Edgewood puts you close to anywhere you'd want to be south of Seattle-Tacoma, Puyallup, Federal Way, Auburn, Kent are all very accessible and quick to get to. The area is quite safe, I certainly cannot say I have ever felt unsafe in any way. The annoying: They did not plan adequately when building this property in terms of allocating space for parking and the parking available does Not come close to meeting demand. The situation is so severe that we all just received notices that they are limiting our allowed cars to two per unit--which sucks for the people who have already signed a lease and have more than two cars in their household! The garbage situation is another annoyance. They have one compactor at the far end of the parking lot, meaning that most people get to schlepp their garbage across the parking lot while garbage juice dribbles on their shoes. It's really fun now that it's summer. Also, for reasons I don't understand, there is often garbage piled all on the ground around the compactor which is gross. If they could do us a solid and install a dumpster on our side of the parking lot, that would save us a lot of unpleasantness. Also the lack of air conditioning is annoying considering the price, and it's double annoying that they don't provide AC but also won't allow a window unit. Lately we have been baked potatoes. All in all though I am happy enough here to be renewing my lease this month for another year. read more

We rented our two bedroom, two bathroom apartment at Simons Mill at Edgewood almost exactly 12 months ago. Just shy of 1000 square feet, our unit is right at the gate where we can hear the beeping of the car gate when it is opening after hours and the slamming of the walk through gate as residents enter and exit. Very rarely a resident will light up their cigarette as they approach the gate, walk through the gate puffing away and nearly always allow that gate to slam when they walk back through. It's certainly not the complex's fault. This isn't our personal property where we can get peace and quiet on demand. Twice when we had issues with other residents, I called the office and Tammy and Cookie both took care of the problem immediately. As for parking, when we signed our lease documents in October 2017, Tammy informed us that due to limited parking we were only allowed 2 cars per unit. I don't feel that the big problem with parking is that there isn't enough spaces, it's that there are some residents who seem to have three or four cars (which means the two extra are crowding out two unlucky late arrivals). By the way, I have never seen a car blocking another car and have never seen a tow truck on this property. Management correspondence that addresses parking always conveys the 1 car per contracted resident requirement. This property is meticulously clean and maintenance requests are taken care of quickly. read more

This place is a joke. I gave 1500 dollars in deposit plus pet deposit. The apartment stole my deposit plus my pet deposit. I left the apartment very clean in fact my dog never touch or urinate on my carpet nor have my guest step their shoes on it. They want to charge 45 for carpet cleaning. For what my carpet is nearly damn new! 60 for unit cleaning. Why did I break my back cleaning knowing they gonna rob me some more. 170 for a paint job, like are you fucking killing me. That is not something I am to pay for!! Absolutely ridiculous!!! Come down to it they only gave back 624 of my hard earned money!!! This place has no parking!! Neighbors are rude!! You can hear them have sex!!! My rent was 1405 for a one bedroom that is so small!! Insulation is horrible and the quality is very poor!! All the bad reviews you are reading from others is right on spot!! Save your self and don't become a victim like I did!! read more