The word is outstanding. They are always on time. And job they do is beyond reproach. Their prices…read moreare also very respectful.

They have come and done work on my house several times. They've always been very prompt and very…read morerespectful. I have had light switches changed, ceiling fan controller installed and a new doorbell placed. I will continue to use them as they've been great and easy to get a hold of

I had a hot water heater issue that a previous plumber could not resolve. I found Wright One Odd…read moreJobs thru my Nextdoor app, with numerous positive reviews. Mr Marcus was quick to respond, was very detailed in his work. He and his team worked together until my issue was finally resolved. I will continue any further business I have with him and his team!

Marcus was very nice and helpful, got the job done as promised. He listens to the problem and makes…read moresure he understands what's been requested. The price can be a bit high and depending on the service it can take a day or so, just be prepared. If you're looking for a quick service this is not your go to but if you are looking for results i will definitely recommend them. He reset my closet , wired an outside light and wired my dishwasher for ~$2k

Since Prestige has been sold, service has suffered. Routing maintenance checks now have a…read moretechnician followed in a car by a salesperson. I've had them since buying my home in SCHH back in 2019. Bob the owner who has since passed away, was fantastic and instilled in his techs the importance of customer service and quality work at reasonable cost. Fortunately I attended the 24 Home Show in SCHH and came across Danny, a lead tech with Prestige but he'd left and is now with Pinnacle - family owned business with quality & customer service forefront in their business plan. I immediately signed with them. Had my 1st routine maintenance call and it was the MOST THROUGH call I've ever experienced. Over an hour and very through. Run from the company that acquired Prestige and I highly recommend Pinnacle Heating & Air - Matt Melvin, Owner 843-271-3780

Lost my air conditioning around 6:30pm and called for service. Technician showed up 30 minutes…read morelater. Within 5 minutes he diagnosed the problem and had it fixed within 15 minutes. The drain pipe was plugged. Have had Prestige service for 3 years, and never had a bad experience.

I have severe chemical sensitivity and tested positive for mold and mycotoxins in my system. When I…read moretested my home- the results were disgusting and saddening but not uncommon in the low country. I called Lang 72 to come take a look at what was going on and KEVIN was not only so kind and professional, but he was completely understanding and knowledgeable about my situation. He took photos in the attic and then came down and showed us what was happening, giving us 3 different proposals for 3 different budgets. My mom and I opted to go for the best quality solution and I'm so glad we did because the results are astounding. See below for before and after mold air samples. I'm so grateful to feel safe and healthy in my home. (installation of air-ranger polarized-media air cleaner, bio force defender germicidal unit, air sentinel bypass HEPA system, defogged ducts)

Had an emergency at a rental property, they came right away. Talked me into replacing 2 units,…read more$18,000. This was four years ago. Last year the blower had to be replaced. This year the same unit has a leak. Sleazy people with hard sell sales and not even a quality product. Stay away!

Job took 1 hour and 10 minutes was charged for 2 hours of labor at $175 an hour. Repairman said I…read morehave to pay for his travel time too and from job. WTH. Other than that the schedule was next day and satisfactorily work.

We used Butler's in the past several times, and a human has always answered the phone, we've been…read moreable to schedule service appointments easily within a few days, and they've showed up at the scheduled time and did good work. Unfortunately, not this time. Maybe there's a crisis or labor shortage there right now, because I called at different time of day (during business hours) over the last few days and no one answers - just voice mail. I left multiple voice mails, and filled out the Contact Us form on the website, but no response. I regret it now, but I waited to call any other plumbers for a couple days and just kept trying, because I assumed they'd be responsive like they were before and call us back. Based on past experience, I'd have very highly recommended them, but in Fall 2023, if you need to reach a human quickly to answer questions & schedule an appointment quickly, call somewhere else.

KQ Global Solutions did a fantastic job! I contacted the owner, Keshaunt, from California to…read morecoordinate an appliance installation at my Savannah property. He was incredibly responsive, handled the scheduling quickly, and took excellent care of the issue by coordinating directly with my tenant. He is extremely professional and offers reasonable pricing. I highly recommend him to anyone in the Savannah area!

The first response I received was from a local licensed Plumber, which I originally hired, who…read moretold me he would check his schedule and get back to me. When I receive Keshaunt's quote, I let him know via text that I had already hired someone else. He courteously responded to acknowledge, and to let him know if he could help me in the future. I waited for the selected plumber to respond for several weeks, which he never did. I then sent Keshaunt a text to see if he was available, and still interested in my project. He thanked me for recontacting him, and showed up precisely on time as scheduled two days later. He completed the job perfectly within two hours despite having to deal with convoluted drain plumbing which he had to partially remove and reinstall as part of the single lever faucet replacement. He carefully tested the faucet installation and drain system for several minutes to assure that there were no leaks. Keshaunt was very organized and precise with his workmanship, and left the work area as clean as he found it. Keshaunt is an extremely nice person as well as professional, and I would not hesitate to recommend him to any of my family members. I will definitely give him a call should I need handyman services in the future. Thank You Keshaunt!

Well over $500 for them to install a $25 part in ten minutes on a unit we purchased from them, less…read morethan a year after the previous ass raping. If you like to bend over backwards and take it up the ass, call them!!!

Our heat went out a few weeks ago & we called for service. The first time a tech came out, we were…read moretold we had a Freon leak but would have to come back the next day to tell us where the leak was, that trip was $225. The next days a different tech came and said he found the leak but someone else would have to come repair it & that second trip was $450. The next trip, trip 3, when someone was sent out to repair, we were charged $2700. We are senior citizens. a total of almost $3400. We spoke to someone in Atl that's in this business & were told we were way over charged & the integrity of this company is highly questionable.

Pinnacle Heating and Air provided outstanding customer service with quality work. Had my 15+ year…read moreold HVAC system replaced in my house with an Energy Star heat pump system plus their recommended Ecobee thermostat. The initial quote from Matt the owner was an excellent value compared to a few others I had received. Follow-up technical questions regarding specifics of the units were handled adroitly by Steve who even provided a manufacturers manual for me to reference regarding how this particular brand unit was engineered as I had not heard of Heil before. Coupled with the 10 year warranty and commonality with parent Carrier at a substantial discount was what sealed my decision. Installation was performed by Derek and several assistants as scheduled with an unusual issue being taken care of to ensure our comfort over a long weekend. We have had our units for about a month resulting in noticeably quieter and efficient operations of our new system compared to previous. Rebate and warranty forms were processed by the very friendly office ladies Molly & Brittany with no bother. I had selected this company due to perfect Google and Yelp review scores which were spot on - Thanks All!

We had a wonderful experience with Pinnacle Air. Melissa and Matt was very professional and…read morefriendly. We called in the morning and was scheduled for later in the afternoon. Matt was friendly, knowledgeable and very professional. He fixed our air conditioner, and the charge was very reasonable. I would highly recommend them!!