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I can't say enough wonderful things about Simon Veterinary Surgical. Both my Rottweiler and English Bulldog had their TPLO surgeries here, along with dental cleanings, and Gyro was also neutered and had precancerous cells removed. Now I'm trusting them again with my other Bulldog for BOAS surgery and a dental cleaning. The entire team has been incredibly kind, compassionate, and loving toward our fur babies. They even worked with me financially during a very difficult time after I lost my job, which meant more than I can express. I truly couldn't ask for a better place or team to care for my babies. So grateful for everything they've done for our family!
Incompetent and unprofessional. The amount of unnecessary pain they caused to my dog and the stress they put my whole family into is despicable. And it's costing us several thousand of dollars to try to fix their mess. I brought my dog to them because he had small spasms to his leg while walking, he wasn't in any pain, he could run and climb obstacles. And I made it clear to them. It looked something neurological. Our vet had just retired, I was a bit lost on where to go, and because they are orthopedics, I thought that was the fastest way to have good X-Rays of his hips and spine to rule out anything orthopedic first before further exams. Dr Sherman came out in the Sherman Oaks parking lot giving me the news that the problem was his knee, both knees were full of fluid and TPLO would have been a quick fix, being mine a working dog, his knee would have been more stable, 8 weeks and he could have been back to normal activity, he made it super easy. I asked twice, 'are you sure'? I felt really rude asking but it seemed very odd the problem was the knee. However, my scared brain wanted to believe that the problem was simpler than I thought and I felt kind of relieved that was an 'easy fix', so I signed for it. Well, the 'easy' process it has actually become a nightmare. Surgery was done by Dr Simon. Immediately after the surgery I noticed that the dog had exactly the same spasm at his leg than before the surgery, I tried to convince myself (and my husband) that it was going to take some time. From day 3 the dog starts oozing about 1 cup of liquid a day, they just changed the bandage a couple of times, bandage was staying on for 5 min then getting soaked and fall off. They were insisting that everything was normal. The oozing became blood, a lot of blood, I showed up at Lynwood office and Dr Sherman told me that there was a lot of coagulated blood that he removed and he re sutured him. After about 10 days from the second surgery the dog starts limping, I take the dog in and they give me an antibiotic for a sore on his ankle (coming from a sort of surgical burn that the dog had managed to lick though the cone) and claim that the dog must have some sort of soft tissue injury because the surgery is healing perfectly, strict rest. Limping get worse even with the dog on rest, the dog is obviously in pain, his foot swells significantly overnight. I go back again asking for X-Rays, Dr Simon very annoyed, says that she is a certified something she doesn't need X-Rays, she can feel with her hands, everything is ok, the dog is guarding his leg and doesn't want to use it, she gives me a full lectures about German Shepherds being very 'legs aware', that he is just behind with rehab, he needs more movement, that's why the foot is swollen. She says she has personally vigorously massaged him and he has the most stiff muscle she has ever felt. Like an idiot I listen to her again, and we start water tread mill same day at the Lynwood location, my dog like a trooper goes through the session. On the following days the dog gets worse, he barely puts his toes on the ground. I take him back AGAIN, this time they do X-Rays, again Dr Sherman says everything ok surgery wise, even though bone is not healed yet, he must have torn the Achille tendon (????? wtf???). Of course, he doesn't come out to talk to me but all this is referred by a technician. Well, I finally wake up and take the dog to Access. In 10 min visit the orthopedic immediately finds muscular atrophy compatible with gracilis myopathy, a rare progressive but self limiting and non painful condition that affects working German Shepherds. I show him the videos of the dog the day before the surgery and he just confirms the diagnosis. Did the dog need TPLO? probably not! He samples the knee fluid right there, with light sedation, and send it to culture. He gives the dog extensive antibiotic coverage while waiting for the culture and the dog responds to the antibiotics in only 48h. Culture results come out with a nasty multi resistant infection most probably introduced at the time of surgery, with only 1 effective antibiotic that he is currently on for 3 weeks, then the infected plate will need to be removed . Of course he lost a ton of muscular mass for being unable to properly use his leg for long time so we also need professional physical therapy. I asked dr Simon's office a million of times pre TPLO surgery X-Rays because I wanted to understand what they saw that suggested them a knee problem. Guess what? I never got them. They kept sending me post surgery X-Rays, like I am an idiot and I cannot see the difference between a knee with and without a plate. And to conclude, after I sent them the culture results to show them that the dog had an infection for at least 3 weeks under their watch, and we had a diagnosis of gracilis myopathy, they never called me and took responsibility, the manager who yells to everybody this time went silent. Unprofessional to the bones.
I discovered Simon Veterinary almost 4 years ago when my Australian Shepard need cruciate surgery on her back left knee. They were wonderful surgeons and the follow up process was superior. After that experience, I told all my dog owning buddies to call Nate at Simon Vet for all their doggie's surgical needs, and everyone who used Simon Vet was so happy that I recommended them. This year, my Aussie tore her right cruciate, so we were back again in the care of Simon Vet, who once again treated us with great professionalism and after care. We've been going to the Sherman Oaks location, but some of my friends have gone to the Torrance location, and everyone has nothing but great reviews for both locations. They are the best!
Loved my experience with the Simon veterinary surgical center . From the beginning, the team educated me on the ins and outs of what was going on with my pups knee. They were able to do a consultation and surgery in the same day. The price for the procedure included blood and xrays and was a fraction of the price of most other veterinary hospitals in LA. Recovery was fast and easy and even included some rehab for my dog. Super happy we ended up here .
Two months ago, our 2 y.o ginger tabby, Louie, stopped his usual acrobatics and started dragging his hind legs. We were alarmed to hear that he had somehow fractured both hips, and that he was in need of a bilateral FHO surgery. Louie is our baby and he was in a great deal of pain. Simon Veterinary Surgical was referred to us by our vet, and from the moment we called, Nate was calming and reassuring. He was upfront about surgical pricing (FHO surgery is not cheap) - but their pricing is very fair and all-inclusive - (including all related medications, plus weekly check-ups during the recovery period and physio to get him back on his 'feet'). They also provide ongoing customer service, with help just a text or phonecall away. When we called to schedule Louie's surgery, Mara was incredibly compassionate and got us in the very next day. The day of the surgery, Dr. Simon came out to reassure us and talk us through the plan - she made us feel so taken care of and was both empathetic and encouraging. Louie's surgery was a complete success. The whole team at Simon Surgical held our hands throughout the whole process - guiding us as we made several calls in the days following the operation, making sure Louie was comfortable, and providing a very comprehensive guide to post-op care (including online videos for exercises). Lo, their physical therapist, was incredible - making sure Louie was healing well and working his muscles, and she went above and beyond to ensure that after the four weeks of treatment, Louie was well and truly on the road to a complete recovery. They even helped us navigate our insurance claim for the surgery. I can't imagine what we would have done without Dr. Simon and her team. Louie is our baby, and thanks to them, we expect him to be back to his parkour antics in no time. I'll be forever grateful.
We took our dog razor here and couldn't be more satisfied. After trying to remove his bump twice from different vets, we decided to try this vet. We brought him early to the vet with an empty stomach. The vet kept in contact with us the entire time. They updated us when he was done with surgery and when he was ready to pick up. They also explained the after care very well. His medication was included with the price of the surgery so it was nice that there was no extra costs. Razor made a full recovery and the bump never grew back. The surgeon who works there did an amazing job. I can't imagine how much scar tissue he had with the two prior surgeries and the regrowth of the bump. I know the surgery must've been tricky and time consuming. They took their time with him and gave him the best results. Razor can now lay down on his side and has a much better quality of life. They also found another bump near his butt and removed that one as well. The cone was also included and helped with him not reopening the wounds. Overall, I would recommend this vet to anyone who is looking for surgery for their dog. I believe razor had a lipoma but I'm not positive. I would also like to say that I communicated with Nate personally and he was not rude at all. He really concerned about the well being of my dog. I never once felt animosity from his customer service skills
24 days ago
1 month ago
My dog, Clover, has been under Dr. Simon's care for luxating patella. Dr. Simon and her team have been nothing short of amazing throughout the surgery and healing process. After our initial consult, Dr. Simon explained the immediate need for surgery and added Clover to her schedule the same day! She took the time from her busy surgical schedule to explain all of the possible options and outcomes while also considering cost and recovery time. Dr. Simon's team of therapists and techs have been caring and informative. They take the time needed to meet with you so you can confidently care for your pup after surgery. They are quick to respond to calls and texts to answer questions, give instructions or provide reassurance. The office staff has also been prompt in providing paperwork needed for insurance coverage. I can't recommend Dr. Simon and her team enough. They provide quality, affordable care for their patients! read more
1 month ago
Thank you Dr. Sherman and Mara!!!!:-) I really had such a great experience with Dr. Sherman, Mara, and the entire team at Simon Vet Surgical. They have now taken care of my dog, Flash, through two surgeries, which was his second removal of an MCT and a skin tag near his eye, and both experiences have been excellent! Having a senior dog go under anesthesia is always nerve racking, and I understand there are risks with any procedure, but their knowledge, experience, and professionalism truly put me at ease. Flash recovered beautifully from both surgeries!! Dr. Sherman does AMAZING work! And Mara is THE BEST! She is incredibly kind, nurturing, caring, responsive, and respectful. She always makes me feel comfortable and is honestly one of the biggest reasons I continue coming back, besides Dr. Sherman and those gifted hands of his!!! . I also appreciate how calm the environment feels. I don't hear dogs constantly barking in the background, and even the dogs I've seen coming in seem much calmer than what I've experienced at other veterinary offices. The vet facility is clean, parking is easy, the vet prices have been fair in my experience, and they accept pet insurance. Based on my personal experiences with two surgeries, I absolutely recommend Simon Vet Surgical. Thank you, Dr. Sherman, Mara, and the entire staff for taking such wonderful care of my boy! It means the world to me! Love, Jade + Flash -Jade A. read more
2 months ago
I can't say enough wonderful things about Simon Veterinary Surgical. Both my Rottweiler and English Bulldog had their TPLO surgeries here, along with dental cleanings, and Gyro was also neutered and had precancerous cells removed. Now I'm trusting them again with my other Bulldog for BOAS surgery and a dental cleaning. The entire team has been incredibly kind, compassionate, and loving toward our fur babies. They even worked with me financially during a very difficult time after I lost my job, which meant more than I can express. I truly couldn't ask for a better place or team to care for my babies. So grateful for everything they've done for our family! read more
2 months ago
Incompetent and unprofessional. The amount of unnecessary pain they caused to my dog and the stress they put my whole family into is despicable. And it's costing us several thousand of dollars to try to fix their mess. I brought my dog to them because he had small spasms to his leg while walking, he wasn't in any pain, he could run and climb obstacles. And I made it clear to them. It looked something neurological. Our vet had just retired, I was a bit lost on where to go, and because they are orthopedics, I thought that was the fastest way to have good X-Rays of his hips and spine to rule out anything orthopedic first before further exams. Dr Sherman came out in the Sherman Oaks parking lot giving me the news that the problem was his knee, both knees were full of fluid and TPLO would have been a quick fix, being mine a working dog, his knee would have been more stable, 8 weeks and he could have been back to normal activity, he made it super easy. I asked twice, 'are you sure'? I felt really rude asking but it seemed very odd the problem was the knee. However, my scared brain wanted to believe that the problem was simpler than I thought and I felt kind of relieved that was an 'easy fix', so I signed for it. Well, the 'easy' process it has actually become a nightmare. Surgery was done by Dr Simon. Immediately after the surgery I noticed that the dog had exactly the same spasm at his leg than before the surgery, I tried to convince myself (and my husband) that it was going to take some time. From day 3 the dog starts oozing about 1 cup of liquid a day, they just changed the bandage a couple of times, bandage was staying on for 5 min then getting soaked and fall off. They were insisting that everything was normal. The oozing became blood, a lot of blood, I showed up at Lynwood office and Dr Sherman told me that there was a lot of coagulated blood that he removed and he re sutured him. After about 10 days from the second surgery the dog starts limping, I take the dog in and they give me an antibiotic for a sore on his ankle (coming from a sort of surgical burn that the dog had managed to lick though the cone) and claim that the dog must have some sort of soft tissue injury because the surgery is healing perfectly, strict rest. Limping get worse even with the dog on rest, the dog is obviously in pain, his foot swells significantly overnight. I go back again asking for X-Rays, Dr Simon very annoyed, says that she is a certified something she doesn't need X-Rays, she can feel with her hands, everything is ok, the dog is guarding his leg and doesn't want to use it, she gives me a full lectures about German Shepherds being very 'legs aware', that he is just behind with rehab, he needs more movement, that's why the foot is swollen. She says she has personally vigorously massaged him and he has the most stiff muscle she has ever felt. Like an idiot I listen to her again, and we start water tread mill same day at the Lynwood location, my dog like a trooper goes through the session. On the following days the dog gets worse, he barely puts his toes on the ground. I take him back AGAIN, this time they do X-Rays, again Dr Sherman says everything ok surgery wise, even though bone is not healed yet, he must have torn the Achille tendon (????? wtf???). Of course, he doesn't come out to talk to me but all this is referred by a technician. Well, I finally wake up and take the dog to Access. In 10 min visit the orthopedic immediately finds muscular atrophy compatible with gracilis myopathy, a rare progressive but self limiting and non painful condition that affects working German Shepherds. I show him the videos of the dog the day before the surgery and he just confirms the diagnosis. Did the dog need TPLO? probably not! He samples the knee fluid right there, with light sedation, and send it to culture. He gives the dog extensive antibiotic coverage while waiting for the culture and the dog responds to the antibiotics in only 48h. Culture results come out with a nasty multi resistant infection most probably introduced at the time of surgery, with only 1 effective antibiotic that he is currently on for 3 weeks, then the infected plate will need to be removed . Of course he lost a ton of muscular mass for being unable to properly use his leg for long time so we also need professional physical therapy. I asked dr Simon's office a million of times pre TPLO surgery X-Rays because I wanted to understand what they saw that suggested them a knee problem. Guess what? I never got them. They kept sending me post surgery X-Rays, like I am an idiot and I cannot see the difference between a knee with and without a plate. And to conclude, after I sent them the culture results to show them that the dog had an infection for at least 3 weeks under their watch, and we had a diagnosis of gracilis myopathy, they never called me and took responsibility, the manager who yells to everybody this time went silent. Unprofessional to the bones. read more
14 days ago
18 days ago
I discovered Simon Veterinary almost 4 years ago when my Australian Shepard need cruciate surgery on her back left knee. They were wonderful surgeons and the follow up process was superior. After that experience, I told all my dog owning buddies to call Nate at Simon Vet for all their doggie's surgical needs, and everyone who used Simon Vet was so happy that I recommended them. This year, my Aussie tore her right cruciate, so we were back again in the care of Simon Vet, who once again treated us with great professionalism and after care. We've been going to the Sherman Oaks location, but some of my friends have gone to the Torrance location, and everyone has nothing but great reviews for both locations. They are the best! read more
2 months ago
Loved my experience with the Simon veterinary surgical center . From the beginning, the team educated me on the ins and outs of what was going on with my pups knee. They were able to do a consultation and surgery in the same day. The price for the procedure included blood and xrays and was a fraction of the price of most other veterinary hospitals in LA. Recovery was fast and easy and even included some rehab for my dog. Super happy we ended up here . read more
2 months ago
Two months ago, our 2 y.o ginger tabby, Louie, stopped his usual acrobatics and started dragging his hind legs. We were alarmed to hear that he had somehow fractured both hips, and that he was in need of a bilateral FHO surgery. Louie is our baby and he was in a great deal of pain. Simon Veterinary Surgical was referred to us by our vet, and from the moment we called, Nate was calming and reassuring. He was upfront about surgical pricing (FHO surgery is not cheap) - but their pricing is very fair and all-inclusive - (including all related medications, plus weekly check-ups during the recovery period and physio to get him back on his 'feet'). They also provide ongoing customer service, with help just a text or phonecall away. When we called to schedule Louie's surgery, Mara was incredibly compassionate and got us in the very next day. The day of the surgery, Dr. Simon came out to reassure us and talk us through the plan - she made us feel so taken care of and was both empathetic and encouraging. Louie's surgery was a complete success. The whole team at Simon Surgical held our hands throughout the whole process - guiding us as we made several calls in the days following the operation, making sure Louie was comfortable, and providing a very comprehensive guide to post-op care (including online videos for exercises). Lo, their physical therapist, was incredible - making sure Louie was healing well and working his muscles, and she went above and beyond to ensure that after the four weeks of treatment, Louie was well and truly on the road to a complete recovery. They even helped us navigate our insurance claim for the surgery. I can't imagine what we would have done without Dr. Simon and her team. Louie is our baby, and thanks to them, we expect him to be back to his parkour antics in no time. I'll be forever grateful. read more
19 days ago
1 month ago
7 months ago
8 months ago
We took our dog razor here and couldn't be more satisfied. After trying to remove his bump twice from different vets, we decided to try this vet. We brought him early to the vet with an empty stomach. The vet kept in contact with us the entire time. They updated us when he was done with surgery and when he was ready to pick up. They also explained the after care very well. His medication was included with the price of the surgery so it was nice that there was no extra costs. Razor made a full recovery and the bump never grew back. The surgeon who works there did an amazing job. I can't imagine how much scar tissue he had with the two prior surgeries and the regrowth of the bump. I know the surgery must've been tricky and time consuming. They took their time with him and gave him the best results. Razor can now lay down on his side and has a much better quality of life. They also found another bump near his butt and removed that one as well. The cone was also included and helped with him not reopening the wounds. Overall, I would recommend this vet to anyone who is looking for surgery for their dog. I believe razor had a lipoma but I'm not positive. I would also like to say that I communicated with Nate personally and he was not rude at all. He really concerned about the well being of my dog. I never once felt animosity from his customer service skills read more
26 days ago
8 months ago
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1 year ago
It's devastating to read that some people have had bad experiences here because we are SO pleased with them. There is no doubt a high hurdle to get over when you see that they have no waiting room, no front office, and that you wait in a parking lot. TERRIBLE first impression. And yet ... the results speak for themselves. Everyone I spoke with in the parking lot was happy with the results, and ultimately so were we. Our dog ended up doing TWO TPLO surgeries. They helped us with navigating insurance, they were compassionate and understanding, and despite the admittedly very weird setup were very glad the results were so strong. We would always trust them. read more
4 months ago
10 months ago
6 months ago
1 year ago
I had high hopes when I took my cat, Loki, to Simon Veterinary Surgical for a routine plate removal on June 6, 2025. While the surgery itself seemed fine, the post-operative care was alarmingly negligent. * Discharged too early despite active bleeding--no effective follow-up plan or clear warning. * When I called for help, I was told to "put a sock on it" or buy a pet-store pressure wrap, which didn't stop the hemorrhaging. * Within hours, Loki's bleeding worsened severely, he lost half his blood volume, and was even turned away by an urgent care vet before finally being rushed to LAASER for life-saving treatment. * End result: two days of intensive hospitalization, massive vet bills, emotional distress--and all avoidable if SVS had simply followed basic post-op protocols. This situation showed a dangerous gap in responsibility and care after the operation. The discharge advice was inadequate, the follow-up support nonexistent, and the lack of medical judgement in that critical window put my pet's life at risk. In summary: their after‑care procedures are deeply inadequate. If you're trusting them with a post-op patient, beware--real risks aren't just in the operating room. read more
8 months ago
5 Stars for sure! Our rescue group The Kern Project is so appreciative of Simon Surgical Veterinary. We saved a very sweet terrier we named Harry. Harry had a severe break in the large bone of his front leg. The injury was at least a month old. Simon Vet repaired the bone, and so kindly worked with our Rescue on the cost. Harry is doing fabulous! We highly recommend Simon Veterinary Surgical!!! read more
8 months ago
1 year ago
1 year ago
My 1.5 lb chihuahua was limping since July 2024. She was not using her back leg at all. I took her to VCA Sepulveda and the surgeon there wasn't sure why. Then I took her to Access Specialty hospital on Jefferson and the Ortho vet told me $8-10k per leg for a subluxed patella. I found Simon Vet surgical center and I was given a flat rate which was reasonable and included therapy. She had surgery in Feb 2025. She is now almost 3 months out and is walking again. I waited to write this review to see how she did. She is climbing stairs again! I am grateful to the staff! Thank you read more
1 year ago
Over the past few years I have had several overwhelmingly positive experiences with Simon Veterinary Surgical, including TPLO surgery on my husky/malamute mix, dental surgery and several visits for spine related concerns. Dr Simon is a rare gem of a veterinary surgeon, who will sit down and take the time to talk a nervous furbaby parent and explain, advise, and console. I've also had dealings with Nathan and Mara, who will go out of their way to accommodate you and your dog. It's rare to find kindness, no-nickle-and-dime'ing, excellent animal care these days. This place is it for us... I only wish I could bring Bowie in for vaccines and every other little issue as well. read more
1 year ago
Dr. Patricia Simon is a highly skilled passionate surgeon. Our goldendoodle had two significant surgeries with Dr. Simon and they went better than expected. Our dog needed to be operated on asap because of aggressive cancer and Dr. Simon not only got us in quick but did such a marvelous job surgically that our dog has been enjoying life for almost 2 years after diagnosis. Dr. Simon's team is great with aftercare help, and I always enjoyed chatting with the doctor because she is so knowledgeable! read more
1 year ago
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8 months ago
The "Manager", Nathan, who just happens to be married to Dr Simon, is the most rude, self serving, arrogant person I've ever dealt with in any veterinary practice or really in any sort of position of patient care. Run from this place! Once surgery is over the aftercare is nonexistent. For sure you can't be concerned about your pet and you will never speak to a Vet. Nathan plays interference and if you have any questions at all you'll be branded the worse client ever. Because we had questions about our dogs care and post op meds we were labeled incompetent. We were told that Dr Simon was sitting right next to him while he screamed, scoffing at us. If this is true and she could hear the way he was yelling and condones this treatment of her paying patients you can only wonder at this organizations professionalism. If she were truly sitting right next to him and she cared, she could have been handed the phone for a one minute conversation. Our dog had a fracture repair and his body was rejecting the metal plate. Somehow this was our fault according to Nathan and he screamed again (he does not speak he yells) and we were told we did not appreciate all of the FREE care they were giving us. We asked politely several times to speak to our pets Vet because of his body rejecting the metal plate he put in developing some sores and a severe rash we were very concerned about. We were told absolutely not and we would NEVER get to speak to a vet and we were no longer welcome there. Nathan's communication skills are that of screaming, talking over you and accusing us of ruining his vacation. You will not get a word in ever. Why would they even be contacting him if he's vacationing. This organization has only one number for both offices and an email that Nathan monitors like a hawk. There's so much more ... just beware. It's hard to believe there is anyone who can say they had any type of good interaction with him. I will say though that he's pleasant while quoting the price and getting you in the door to pay for a surgery but then it's like a switch goes off and he does a devil 180. He'll also claim he's never worked with you or your dog and you're mistaking them for the free Simon Foundation when you give an honest review. Wonder why he blocks everyone from speaking to his wife, Dr Simon or their other Bet Dr Sherman? You have to wonder if they even know what's going on.... And Dr Sherman is phenomenal with his surgical skills but don't think you'll ever get to have a conversation with follow up care with either of them. It's a shame because the idea and concept of the center is a good one...but there's no way this practice can survive if Nathan continues to be allowed this high and mighty attitude. The final straw came when one last "conversation" took place when I for the final time asked to please have a two minute conversation with the surgeon and Nathan once again screamed stating that our foster was at fault for everything that's gone wrong and stated (screamed again) that it could only be because she was a TRUMPER!!! Truly!! He actually screamed that a dozen times!! Stunned at the total lack of professionalism we ended up going to a different Surgery Specialist to remove the metal plate Dr Sherman had put in. There is a serious anger problem here that does not belong in a veterinarian office working with people worried about their pets. It's only a matter of time if the doctors ignore all of the horrible reviews coming in about the husband of the primary surgeon. Funny because with three dogs having had surgery with them we were really excited to have a relationship with a surgical center that could get foster dogs in and cared for in a timely manner even if the cost was a little higher. We can't wait to see Nathans response to this review trying to turn it all around to being our fault ... that we made dozens of mistakes ... that we expected "free" services and advice even after spending over $12000 in surgeries. We just hoped for good surgical care for our dogs with a Surgeon we could trust . Now we've decided to break ties and go elsewhere because of his tirades and fits of rage. Don't forget, per Nathan, it is a privilege and an honor to be able to go there. He will reiterate this fact over and over again. Good luck... but I'd stay far away. After all is said and done, the office is so unorganized that they can't even access their own radiographs to forward to the surgeon who then removed the plate. Oh but they might be able to provide screen shots. A loss for words read more
1 year ago
1 year ago
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