Gino did a great job regrouting our shower. Very professional. Contacted us the day before to…read moreconfirm our appointment and arrived at the stated time. Shower looks great! Thanks Gino

My kitchen tile floor really needed some attention after years of abuse. I called Gino at Grout…read moreFix and I provided pictures of the area that needed his services. He responded quickly and provided a cost estimate based on an estimate of the square footage I provided. He arrived promptly at the designated time and worked for about the 3 1/2 and brought my floors like they were just installed. Gino was professional and courteous and the final cost was nearly the same as his estimate. Great job and I am completely satisfied.

Our 1 st time in this store and the guy who worked there was so kind and knowledgeable, that he…read moremade our 1st impression great! Explained everything. The store has absolutely every kind and style of tiles you can imagine. The prices are little bit higher than at the other places, but at least you know you can buy everything you imagine (tiles) here.

This is a huge, brand new tile shop located in a new strip mall. This is the same strip mall…read morehousing the newish Texas Roadhouse and Buona Beef. They have an impressive selection and classy showroom, and the staff is welcoming. The first tile I picked up was artsy and so was the price - $180/ft2! Huh?, it looked like the decimal was misplaced! But the point is there is quite a wide range of products for you to look at here.

Very helpful! Walked in with a few ideas of what we wanted for our kitchen backsplash and Stacy was…read moreable to show other tiles that we might like. We were able to find good tile options that were affordable.

I worked with Donna, choosing tile for our kitchen remodel. She was very knowledgeable and…read moreprofessional. Donna gave a number of options for my back slash. One the tiles she suggested I chose and it's stunning! I have had numerous complements on it. I had a great experience snd would recommend highly.

Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Having renovated five homes, we have extensive experience working with contractors. Radek is…read morehands-down the best we have ever hired. Over the last year, he completed projects in four different rooms for us. Every single time, his pricing was fair, his punctuality was perfect, and he kept the workspace spotless. Most importantly, his craftsmanship is flawless. If you are searching for a tile contractor in the Chicago area, look no further. Hire him immediately.

The best!! Eric was very professional! From the moment we…read moremet him, we knew he was the right guy for our bathroom! Very professional, friendly, and best of all the project was completed sooner than we anticipated! 5 stars! 10/10!!

A great job changing the door opening of my bathroom for my wheelchair. Found the right door to…read morematch my others and paint matching too. Clean up was excellent, did not leave anything for me to pick up or throw out! Highly recommend for any construction or changes you need in your house, any room.

Unfortunately, "0" stars is not an option…read more.. Came here, per the recommendation of our contractor, because of their selection available. Called the day prior to understand their process and if an appointment is needed, which was confirmed is not. We went to specifically select tile, but was open to view counter material in stock and if we liked something else from what we already picked somewhere else. Walking in, the woman at the front desk "greeting" you, doesn't look up or at you when speaking, rambles off where to find which kind of tile, while continue working on whatever engaged her more than potential customers. We came prepared with cabinet samples and ideas and started browsing around for nearly 15 minutes. Not once, did anyone come by to ask if we need help finding anything or if we have questions. I went to the front desk to inquire about a tile I liked on their website to see if they have it in-store to view. Again, the front desk representative, continued working on whatever was more important, without looking at me, and "explained" where I could find it. When I repeated the location back to her, she spoke over her shoulder without making eye contact, and said "It's somewhere between the 3rd and 4th rack; just look, you'll see it." We decided in that moment, that we'd prefer to NOT buy tile here. To the Management - the people you employ, represent you and your company. Either, training is lacking, or your employees do not value your customers in the same way you do. To the Front Desk employee - when you have a job, that is customer-facing, you need to be engaging and actually look them in the eye when speaking to them. If you do not feel comfortable doing so, you are in the wrong position, and need to apply for something that's at a desk, where you only interact with a computer.

Been here a couple of times to pick up tile and materials for work. Very convenient location in Elk…read moreGrove Village just off of 83 on Pratt. The girls in will call were very friendly and helpful. I used the bathroom and it is extremely clean, smelled good, and is beautifully tiled. The guys in the warehouse were friendly and picked my order very fast. They also have quality products. We use Daltile products on a lot of our jobs and they are quality tiles and they also have a huge selection. DalTile has you covered for all you tile needs from tile, mortar, grout, and even tools.

Stephanie Perez was my sales associate. I needed to find 2 boxes of an additional tile to match a…read moretile being installed that I didn't have enough of and was on back order at another facility. I did not want to delay the project. She was quite helpful and assisted me with finding a tile that would complement the tile that I already have. I would highly recommend her.

Came here on a random Friday afternoon for the first time as we were directed here by the GC. This…read moreplace is amazing. Anything you could ever want as far as stone tile flooring as well is definitely under this roof. On this particular visit that we were coming for tile and countertops. Tile for a backsplash actually. The selection, the choices the variety is frankly overwhelming, however, just pace yourself and you will get through it. The ladies at the counter who were there were very helpful to guide us as well as to help us register what you have to do as soon as you get there. Parking on the street is a little tricky, but you can definitely find some spaces. And it's always free, which is great. This is definitely a one stop shop for these types of needs, especially when you're doing renovation

The return policy at Virginia Tile is about as bad as it gets. Not only was the policy not…read moredisclosed to me at time of purchase, but they charged me a 25% handling fee on an item that the representative in the store mistakenly ordered. They also refused to take back an unopened bag of grout. Besides that, their prices are higher than Floor & Decor.

This is, hands down, the most fabulous tile showroom. I was almost in tears after visiting about 10…read moreother places that sold tile, and some of those places sold things other than tile. Then someone suggested Virginia Tile and it was an epiphany. The sales people are very talented and make suggestions that they then draw out for you to better visualize what they are suggesting and then arrange the tile so you can see the pattern. You can take samples home to ensure that the colors are perfect. If you need tile, do not waste your time with places that have boards with small samples or pictures only, head here.