A bid was offered for roof replacement by Rapid Response in May 2016. On July 8, 2016 Owens Corning Duration Storm shingles were installed. On July 14, 2016 an estimate was given for additional endwall flashing. On August 19, 2016 half of the flashing was installed, and when inspected in person, roof decking was found to be of concern. The owner of Rapid Response came to my home to assure me that the decking issue would be corrected, and if the decking was not defective, their company would assume all costs under warranty of their workmanship. Rapid Response found that after being installed for 2 months, the Owens Corning shingles were defective and duck-billed. They requested my permission to gather samples of the defective shingles and contact the manufacturer. I was told not to worry about paying for the flashing until the decking issue had been resolved. On November 23, 2016 Rapid Response asked that I submit a Warranty Claim Form to Owens Corning to ask for warranty replacement of defective shingles. They granted full payment for replacement shingles, all other roofing supplies, and labor to replace the roof. On December 7, Rapid Response asked that I pay for the flashing that had been done, as the decking would not be resolved until the roof was replaced in 2017. On April 26, 2017 I contacted Rapid Response to request that they order the supplies to replace my roof under warranty. On June 4, 2017, Rapid Response replaced my roof with Owens Corning Duration Storm shingles once again. read more

Our skylight was leaking despite our DIY attempts to caulk and fix it. Time to call the pros! Rapid response was very quick to return my call and schedule Tyler to come out and take a look at our leaking skylight. He assessed the problem and even used an entire tube of caulk to temporarily try to seal the leak while he was here to give us an estimate. Turns out our entire skylight needed to be replaced along with the flashing and some of the roof shingles for a proper fix. He said the original skylight was improperly installed and the caulk was heavily deteriorated. We had some water damage on the inside of the house where the water was leaking and I was impressed that the quote included fixing and painting the interior water damage on the ceiling too. When we decided to use rapid response and called to schedule the work, it took about 3 weeks for the skylight to come in. There were a few miscommunications and delays around when the crew was going to come install the skylight, but it wasn't too big of a deal since we didn't need to be home for the outside installation. The guy who was scheduled to fix the interior came exactly when he was scheduled. I was impressed that Tyler came back for a quality check and to make sure we were happy with everything before we paid them a dime! Our new skylight is beautiful and most importantly... dry :) Thanks Rapid Response! read more

I cannot rave enough about everyone I encountered at Simmco. We needed a roof replaced due to hail damage. During my first phone call to inquire with the office, I was informed by Haley someone would call me within three hours. The owner Tom also called me shortly thereafter to let me know the same information and told me I could call him at anytime if I needed. As promised, I heard from Daniel, for whom we dealt with the entire time. He is excellent, professional, knowledgeable, and kind. It was nice working with just one person for every step who listened to me and worked with us so easily. Simmco was very prompt, went above and beyond by making accommodations for our situation that we didn't even ask for, but was so deeply appreciated. The roof was installed in a timely manner and looks fantastic. I cannot stress how polite and professional everyone I encountered at Simmco was and I am very pleased with them and their work and recommend them to anyone looking for work on their roof. I don't look forward to dealing with house projects, but they made it easy! read more

Rapid Response was recommended to me through a friend. My contact, Cody was ideal to work with. He showed up & called when he said he would, which is not always the case these days! He worked with my insurance company to ensure we were taken care of & no corners were cut. He was truly an advocate for us through the whole process. We got our entire roof replaced and the crew was extremely professional & thorough with their cleanup after the job. Cody even came over to double check our yard for nails afterwards. About a week out I realized our garage door had been hit & realized it had to have happened when the trash bin been delivered for the removal of the old roof. I was ready to come out guns a'blazin because I assumed they would deny responsibility. Fortunately for us, Cody & the owner of RRR, took full responsibility & had a garage door company out right away so we could get a new door. Accidents happen & they really stepped up & made it right! I would highly recommend RR for all of your roofing needs! read more

I had hail damage and called Rapid Response Roofing and Contracting the day after the storm. They came out the same day to inspect my roof and called my insurance company to list the damages they had observed. The next day, Rian Buckner from Rapid Response met with my insurance adjuster at my house and showed her the damages he had seen. The adjuster approved all the items listed by Rian Buckner since he personally came to the house and showed each item to the adjuster. Rian sent me information via email with all the details about the roof and gutters. The roof was ordered and installed on my house in less than 2 weeks after the storm. The Roofers were very professional and friendly and cleaned up everything. Rian personally came to my house to fix the damaged screens. The entire experience was very good and the roof is beautiful. I would definitely recommend them to my friends and family The company was very professional and completed the job in a timely manner read more

We were put in contact with Rapid Response by our insurance broker after the spring hail storm of this year. Daniel Rhea of Rapid Response came to our home to help us determine if there was damage and needed a replacement. Daniel was professional, respectful and prompt with answer to any questions that we had. Daniel was present when our insurance adjuster came by to inspect the damage and was able to answer any questions that he had. Once materials and shingles were ordered and delivered (which took under a week), our roof was installed within a day and 1/2. The workers were professional and courteous and did a great job with clean up. Daniel also came back after the roof was finished to make sure all materials and nails were cleaned up to our satisfaction. I would recommend Rapid Response to anyone who needs a new roof. read more

I was referred to Rapid Response by a couple different friends who had roofs replaced by them so I was hopeful I would be pleased as well. To make a long story short, they went to bat for me with my insurance company to get this done. I'm sure it's not something they enjoy having to do for people, but I guess they could see that it was the only way I was going to get this roof. Then when they got into the job, the guys found that some of the plywood around my chimney needed to be replaced to make my home repair done properly. I am so thankful that they went the extra mile for me. "ALL" the men I dealt with were professional and trustworthy. I couldn't have ask for a better experience. Even down to cleaning up after the job was done. A new roof in time for Thanksgiving! Thanks Rapid Response! read more

Rapid Response Roofing was contacted by our insurance company, at our request, to inspect our roof for hail damage. Rian Buckner arrived on time and then inspected the roof. Although we didn't have hail damage, we did have a broken shingle and bad flashing around a POC stack. I expected to have to set up another appointment for a future time to have the shingle and flashing repaired. But Rian told me that he had what was needed for the repairs and completed the job in short order. Rian was courteous and knowledgeable Rapid Response Roofing can be counted on to provide a fair and honest evaluation of your roof and to complete a quality job. We are happy with their services and will use them again. read more

Our home had major hail damage and Justin assisted us through the entire process. He walked through the property with the inspector and contacted the insurance adjustor on our behalf, when necessary, to ensure all items were included. Justin was always on time for appointments, and walked us through the details of the contract, answering all our questions. He also came to our home to inspect the work of the subcontractors, going as far as to call them back to our house to fix some minor detail that was missed. All repairs were completed professionally and in a timely manner. Everything looks great. I would highly recommend Rapid Response and would not hesitate to use their services again. read more

Rapid Response was referred to me from a very close friend & I couldn't be more grateful. My mom's house had a tree fall on it during a bad storm. She had roofing, deck, siding, guttering and fence damage. They went above & beyond by meeting with the insurance adjustor to make sure all damages were approved for repair, explaining the process to my mom who was very unfamiliar & by repairing all items that were damaged. I cannot explain to you my gratitude toward the Rapid Response team. Every worker/roofer that arrived was hardworking, respectful & professional. The finished product is absolutely beautiful. Thank you again for all of your hard work! read more

Salesman Tyler Kathmann was wonderful. Very friendly, responsive and concerned that I would be completely satisfied with final work to the extent that he revisited my home after pipe jacks were repaired on my roof and took pictures. Estimates provided for either hardie board or LP smartside siding were very reasonable. After talking with Tyler, I also learned they could pressure wash, paint & restain our screened in porch. We are likely to have them complete all of the work on our estimate. I originally contacted this company after reading so many positive reviews on angieslist. I'm so glad I found them! read more

RRR is a fantastic company that does quick, solid work. We had a problem with bad flashing around our chimney, and Cody responded quickly to our call and was very amenable to our schedule and questions. He identified the problem and came up with a solution in no time. When the crew came out, they were quick and professional, and the new flashing around the chimney looks great. They even found shingles that matched the rest of our roof to install around the chimney to make sure no water would get in. All in all very good work; I would recommend them to anyone. read more

When my wife and I bought our first home in 2016, it needed a new roof. We worked with Cody and he was amazing in helping us pick a color and style that complemented our home and fit our budget. The work was quick and it was done right. What more can you ask for? And Cody was so helpful every step of the way. He answered all of my questions and even checked in with us to make sure we were happy with the results. We were absolutely thrilled and still are a year later. We've been recommending Rapid Response to our friends and neighbors. read more

Rapid Response Roofing was employed to replace entire roof due to storm damage. Rian did an outstanding job with this project.  He was extremely helpful and diligent.  He worked closely with my insurance to provided a complete roof replacement related to storm damage in a timely manner.  The work was completed quickly and my property was left very clean.  Rian even stopped by to review the work and even clean up a few little items himself.  Very quality job with great service and would highly recommend using Rapid Response Roofing. read more

This is a recommendation for Rapid Response Roofing. I received several quotes but decided on Rapid Response. Justin was my contact. He showed up on time, took the time to meet with the insurance company and speak on my behalf, was quick to respond, and answer my questions. He was very thorough and put everything in writing. Rapid Response, gave a reasonable quote, the work was done on time, the crew worked diligently, and the area around the house was left clean. The roof looks great and it enhances the look of my home. read more

Earlier this summer we had storm damage on our roof and Rapid Response helped us throughout the process with our insurance company for the replacement. The salesperson stayed in touch to keep us up-to-date and checked in on everything as the work continued. We opted for some upgrades (ridge vent, bigger gutters, etc.) and the salesperson was very knowledgeable and helped us understand the various options available to us. The quality of work is excellent and we are very happy with our finished product! read more

I would highly recommend Rapid Response Roofing. Very professional and answered all our questions. They were willing to come out to our house and meet with our insurance adjuster. There was never any pressure. Very fast and efficient. We dealt with a guy name Tyler and his customer service was great. Answered all questions and even came out to our house to meet and bring samples. Roof looks great. Took 1 day (2500 square foot house). The clean up was excellent. No complaints. read more

I needed a new roof! We had storm damage and a friend told me to give them a call! They were great. I dealt with Cody and he was over-the-top with his customer service! The job was done in a clean fashion and any issues we had, were dealt with in a quick and painless manner! There is no doubt, that the next time I need work done on the roof that I will be giving them a call!!!! Brian read more

Rapid Response immediately identified our roof and gutter issues, after multiple other roofing companies had been to our home, performed work and water was still getting in. Rapid Response came out (possibly the same day) for an estimate, and completed the work just days later. We haven't had issues since. Extremely professional, nice and punctual. I highly, highly recommend them. read more