Since it's been a little over a year from my last review of Kruse Village I thought I would leave…read moreadditional feedback now that so much time has passed. Over this past year we have been to Kruse Village to visit our special lady so many times, the most recent visit being today on 3/30/2019 & I still give kudos to the staff of Kruse Village for the extra effort that goes into making Kruse Village more comfortable for the residents. During Christmas time a huge and very beautifully decorated tree was put up & I really like the activity calendar that has all the activities scheduled weekly for the residents..chapel, bingo, dominoes, and craft making just to name a few. -Rebecca out

Some of the staff was nice to my father however they have unofficial seating for meals. He had a…read moretable where he was able to talk to people until a new person came to live there. The person in charge of dining room gave his place at the table to her and put him at a table where he was totally alone. This never changed and he quit going to dining. No one ever asked him why, no one cared. He spent most of his day in his room, staff and management could have cared less as they were getting their money. Also meals were overcooked to the point that the meat couldn't be cut with a knife and some meals that were supposed to be hot were served cold. I spoke with the manager who was supposed to talk to my father. What a joke that was the man never did so he's not much at keeping his word to make sure all residents are happy. Worse place ever, glad my dad moved. If anyone is considering them for a relative I recommend they look elsewhere.

They have been nothing but amazing! They have helped take care of my dad when he was in independent…read moreliving several years back with house care needs. Now that he is in Assisted Living they are life savers when something last minute comes up like a doctor's appointment. My dad has liked all his care givers. The people who run HomeSpark have also been very helpful in helping us get through these tough times.

From the owner: HomeSpark provides non-medical in-home care services in Bryan/College Station. Our in-home care…read moreservices allow your senior loved ones to receive day-to-day help with the personal care they need. Therefore, this preserves their dignity and maintains a good quality of life. Bringing a caregiver into your home is a big decision! Here at HomeSpark we understand this and want to help you make the best possible choice for you and your loved ones. We can help you assess your loved one's needs and create a personalized care plan to give you the peace of mind you deserve.

HORRENDOUS service--absolutely appalling and beyond unprofessional. We hired Visiting Angels to…read moretake care of my 87-year old father yesterday and the caregiver did the following: - arrived 10 mins late - proceeds to ask my mom if she could step out to run an errand and go to HEB to pay a bill - wore her mask on her chin (My father has not yet been vaccinated as he was just released from a rehabilitation hospital a few days ago. My mom had to ask her to wear her mask properly.) - never introduced herself to my father or interacted with him (she sat in the dining room while my father sat in the living room) - she watched shows on her phone literally the entire time she was at my parents' house - went to the restroom for 15 minutes at a time - folded 1 article of clothing when she was asked to assist with tidying up the living room - after reluctantly washing a few dishes, my mom gave her a plate after my dad was done eating breakfast and the caregiver asked, "Am I really supposed to wash this plate as well?" - Used the restroom for over 15 minutes at a time - FELL ASLEEP -- we have photo evidence of this. She laid her head down on the dining room table while her phone was propped playing her shows and she dozed off for over 20 mins. We contacted Visiting Angels immediately to complain about this caregiver, and showed Marisol Mauricio (Client Care Coordinator) the photo of their caregiver. She proceeded to almost make an excuse for the caregiver by saying, "Well, it appears as though she's reading something" -- though it was clear that the caregiver's eyes were closed and she was sleeping. Regardless, a caregiver should not be on their personal cell phone watching shows when she is supposed to be working and tending to an elderly person. We sent the caregiver home because instead of actually assisting, she only caused more headaches. And thank God my mother was home to witness all of this because she was originally going to work today. Otherwise, we probably would have never known the extent of this caregiver's neglect and incompetence. Our experience was incredibly disheartening, as we had high hopes after everything that was initially promised to us during our initial meeting with Claudia Massie (Director of Patient Care). My mom requested to speak to Claudia today after this unfortunate incident and never heard back from her. This service was supposed to assist, not create additional issues than we're already experiencing with my father's declining health. While this one caregiver may not represent all the caregivers in the entire company, it is rather difficult to believe otherwise when its directors have made zero effort to fix/make up for the actions of one of their unfit caregivers. The fact that this company is called "Visiting Angels" is ironic. They are anything but angels. Do yourself a favor and do not hire them. Hiring this company would create a huge risk as well as an unsafe situation for your loved one.

We have had positive experiences with care for our clients through Visiting Angels in Bryan College…read moreStation. Leadership has always been responsive and communicative with my staff and the collaboration has been appreciated and most beneficial to our clients. Thank you!

Great company amazing staff.Trish in the office is an awesome person and great at communicating and…read morehelping her staff . I recommend this company to anyone looking for great help understanding,and all out amazing ,caring people,with their awesome team , your loved ones will enjoy every moment with them..

I have been using Signature Select for several months. I find the agency and staff to be very…read moreprofessional with attentive, prompt, and excellent service. Since it is family-owned and operated, I feel the care has a "personal touch." I will continue to use it the future.