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    Silvernail Car Care

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Silvernail Car Care

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    4 More Services

    Auto repairs

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Silvernail Car Care Photos

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    7 years ago

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    Nelson's Automotive of Pewaukee - Audi that needs Valves Cleaned

    Nelson's Automotive of Pewaukee

    (11 reviews)

    We needed our emissions tested on our vehicle. We chose Nelson's because it was close by and family…read moreowned. That was a *mistake*. The owner, Cindy, came up without wearing a mask. When asked about it, she stated "I don't need to do anything I don't want to." She then proceeded to get into OUR car WITHOUT a mask and do the emissions inspection. When confronted again about not wearing a mask when in an enclosed space in OUR personal car, the response was "I don't need to do anything I don't want to; the virus isn't airborne anyways." Obviously, that is factually incorrect, but I don't believe the owner cares. IF this business wants to conduct themselves in this manner, they should announce publicly "we don't respect you and will not wear masks". They are endangering the health, safety, wellbeing, and lives of others with these reckless actions - had we known this was their policy,, we would have taken our business elsewhere. Those that agree with the owners principles could still frequent the business, but those of us that believe the science should not be subjected to their ignorance. The state should also NOT be driving business (as an "approved" vehicle emissions inspection facility) to a facility that is FLOUTING the state's own mask mandate.

    My husband has a 1995 Saab that he refuses to part with, it died in the middle of an intersection…read morelast week, we had the car towed to Nelson's and they took great care of us. They diagnosed the problem, found the part and got the car back running. We were charged a more then fair price and the owner and his wife were very nice!! We will definitely be using them again!!

    Meineke Car Care Center

    Meineke Car Care Center

    (2 reviews)

    They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

    I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.

    Engine & Transmission Exchange

    Engine & Transmission Exchange

    (34 reviews)

    I was experiencing transmission issues. Several people recommended ETE. I called the Waukesha…read morelocation. Voicemail. Left a message. They never called me. I called the location on S 27th St. They told me they don't make appointments. "Just drop off your vehicle and we'll get to it in a day or two." That was my first red flag. I dropped off my truck on Monday morning. I had not heard from them by Tues PM, so I called. They hadn't gotten to it yet. "We'll call you tomorrow." Wednesday, (day 3), still no call so I called them. They said their lead technician had already left for the day and would call me Thurs AM. Thurs AM....no call, so I called them. The STILL hadn't looked at the vehicle. They PROMISED they would test-drive it Friday and call me by noon. Noon came and went. No call. I called them. Voicemail. Finally, at 1:30 PM, I get a call. They test-drove it and said there was definitely a problem, (DUH, I knew that!) but their lead guy was gone for the weekend and didn't have a chance to look into it further. They graciously informed me that I could pick up my truck and bring it back Monday, and that I would not lose my place in line. I was already on my way to pick it up. When I got there, they asked if I planned to bring it back on Monday. I asked if they could promise me that they would get to it on Monday. They could not. Needless to say, I was irritated and incredulous. How can you run a business like this? They seemed to have no concept of the inconvenience it caused me not to have my vehicle for a FULL WEEK, and THEN, expect me to leave it with them AGAIN with no idea of when they would actually get to it! I wish they would have been honest and said they were too busy to get to it for a week or two. Instead, they worked everything to THEIR convenience instead of the customer's, and all I got was the run-around and excuses.

    Great, reliable. Knowledgeable and courteous. Doing great…read morecustomer service. Be sure to early, fills up quickly.

    Silvernail Car Care - autorepair - Updated May 2026

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