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    Silverado I Condominiums

    3.0 (1 review)

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    16 years ago

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    Stay Winter Park - An interior photo for a log cabin

    Stay Winter Park

    (7 reviews)

    I booked a condo for my family in November of 2019 for December of 2020. My entire family has…read moreplanned for and booked travel for this trip. I have confirmation of my reservation in writing and it's been fully paid for including all required deposits and cleaning fees since November 2019. I was just notified today, August 18, 2020, that they are cancelling my confirmed reservation as the owner of the condo decided to use it. I've read back through all of the contracts and no where does it state that the owner has the right to do this 4 months out. This has ruined our plans and winter park stay was rude and didn't offer to help remediate the situation. Beware.

    We stayed with family over Christmas. The town is very busy and overcrowded for what is available…read more(i.e resturants and services). That isn't their fault but should look into hiring more staff around town for this time of year. The fireworks and bonfire at the resort was fun to go to and was recommended by the lady at the front desk. We stayed in a Beavers Village condos and it was perfect for what it was. Clean friendly front desk crew, updated unit, and the pool was great! Pool towels seem a little hard to come by but we returned them to the front desk and the next day we got clean fresh one right away. For people saying this was not stocked or other items were missing.. we knew this was a condo and we were recommended by the front desk to get all kitchen food items. We did and we had a great time!

    Winter Park Escapes - Sunrise from the front deck

    Winter Park Escapes

    (40 reviews)

    Our experience with Winter Park Escapes was extremely disappointing and frustrating, and I would…read morenot recommend Winter Park Escapes as a management company in Winter Park, Colorado. After our stay, we were charged a "hot tub misuse" fee for damage we did not cause. While photos were eventually shared, they did not demonstrate damage resulting from our use of the hot tub. During our stay, a hot tub technician stopped by unannounced to make repairs related to issues caused by a previous renter, which raises serious concerns about how responsibility for the damage was determined. At no point during our stay were we informed that we had caused any damage or misused the hot tub. There was nothing apparent to us that would have warranted a misuse fee, and no clear evidence was provided linking the alleged damage to our stay. Compounding the issue was the lack of communication. We sent multiple emails and made repeated phone calls attempting to resolve this matter and received little to no response for an extended period of time. When we finally did hear back, the company refused to remove the charge, citing internal notes rather than proof, and instead offered a discount on a future stay--which does not resolve an improper charge. This experience demonstrated poor communication, lack of professionalism, and an unwillingness to fairly investigate a legitimate concern. I strongly encourage future guests to carefully review any post-stay charges and be cautious when booking through this management company.

    Horrific customer service and Inaccurate Advertising! Arrived to my very expensive 4 BR rental home…read morethe week after Christmas to find a 30 degree downslope driveway with two inches of ice and 6 inches of snow. After unloading the SUVs, we couldn't get either car out of the driveway to do anything for 4 days! Despite multiple calls for help. They dropped off a bag of sand and a bag of ice treatment for me to dig out of the snow and ice to apply in 10 degree weather! WTF? The driveway should have been snowplowed and treated before our arrival. The ad for the house stated "the shuttle picks you up right outside your door." That was a huge selling point for a three generation, multi family rental ages 2-64 years old. Nope, it was actuallythree hundred and fifty foot, 30 degree uphill walk to the shuttle. We could only take the shuttle because we were iced in the driveway. Called multiple times every day only to be told they "couldn't reach anyone for help." On the third day they sent a repair man who said "I have no clue what they expect me to do." On the fourth day of seven, they sent a young man to tow the vehicles uphill out of the driveway and snowplow the driveway. FINALLY! We ended up parking the two wheel drive suburban in a city garage 1 mile from the house to keep it from getting stuck, again. An answering service answers the company phone with "All I can do is pass on the information." The lack of response to a terrible situation, ruining a family vacation at a $16,000 rental was stunning! I will NEVER use Winter Park Escapes again!

    Extreme Cleaning & Home Watch Services

    Extreme Cleaning & Home Watch Services

    (2 reviews)

    Would not recommend this cleaning company. Very poor customer service. Renters would say they…read moredidn't have extra toilet paper, paper towels, or trash bags and the owner of Extreme Cleaning would say that the cleaners had stocked them and that they would charge a trip fee to go and drop off more supplies. We had about 3 renters contact us about not having extra toilet paper or supplies that were supposed to be restocked with each cleaning. We were never notified of broken items in the condo such as after the cleaners had broken the coffee maker. We only found out after our our renters contacted us and we had to get the renters a coffee maker to use during their stay. The coffee table was also broken as well as a blind in the master bedroom that we were not told about, instead we got "no damage" report after every cleaning and only found out from renters of the issues. We had renters tell us that the floors and countertops weren't wiped down and were dirty. A few times we would go up after the cleaners had cleaned and found that the dining room table wasn't wiped down, the coffee table was also dirty, there was dust in various places such as the light fixtures, around and on the tv and mantle, carpet didn't look like it had been vacuumed with small bits of stuff found on the floor as well as an obvious beer bottle label by the fireplace. Soap dispensers were often almost empty. We had to ask if there were any supplies getting low and would get late responses after we already restocked everything. Towels left out were inconsistent, one time we found only 1 face towel was left in each bathroom after a cleaning, as well as towels that were not ours and that weren't matching in color were set out. No accountability for missing linens. When asked about where missing linens were the response we got was that they have someone do their laundry and that sometimes linens get mixed up and or that renters probably took them or threw them away. Overall poor attention to detail, our guess is they spent 30-45 minutes cleaning a 2 bedroom 2 bath condo.

    Extreme Cleaning does an outstanding job. They have been cleaning my 3 units in Winter Park for…read morefour years now and we have been really satisfied. I have also recommended them to several of my friends that have condos in Winter Park and Fraser and they have all thanked me for helping them find a great cleaning company. My family and I visit our properties regularly and I am always pleased with the attention to detail that the cleaners have. They have also gotten us out of a bind more than once with last minute cleans and taking supplies over when the guests run out of something. I highly recommend this company.

    Snow Capped Properties

    Snow Capped Properties

    (4 reviews)

    Charles helped my family find the home we needed. He is kind, considerate, and responsive. If…read moreyou're looking to rent or buy in Evergreen, Winter Park, Granby, or anywhere else in Colorado, look no further! Charles is an expert and a gentleman.

    Snowcapped is an amazing property manager company and a much-needed breath of fresh air in Grand…read moreCounty real estate. They are highly investment and real estate-focused for owners, with offerings from short, mid and long-term rentals with a deep understanding of the local market. They have phenomenal service and they work very hard. The best part about them is they are reachable and just wonderful people, outside of their successful business. Property management is such an old-school industry, but Kate and Charles are dynamic, and smart and understand the needs of landlords and owners, so they can help maximize return. I rent a condo in Fraser, near Winter Park, and they helped me renovate the condo after it was neglected for 12 years by a low-paying long-term tenant. They introduced me to a great contractor who flipped the property and then found a local builder who needed housing for his management crew to rent my place for top rents in 2022. They do regular property checkups and carefully vet tenants for long-term rentals. They are hands down the best I have worked with and I use 3 other property managers in different cities and wish they all could run like Snowcapped.

    Silverado I Condominiums - condominiums - Updated May 2026

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