Everything! So convenient and helpful! Nancy and Andrew were so accommodating. They moved our spot…read moreso we could be closer to our friends. Love this place.

Stayed for two great nights. The check-in was super easy as they walk up to your window, you don't…read moreeven have to get out of your rig, then they escort you to your space in a golf cart.. The park is very clean, the dog runs were maintained, watered and raked daily and the pool was spotless. Most of the staff was super friendly and kind. My one beef is that they blow each spot down after you leave and my sinuses didn't care for that after our neighbors left. I do appreciate the tidiness however and would stay here again.

My husband and I needed a place to stop with our 33' RV and 2 dogs while visiting family. The park…read moreis clean quiet, well maintained and the grass was beautiful. Hookups are 50amp however they put a adapter there so we just did are regular hookup. The staff Kelsey was very polite, kind and went out of her way to assist me. We parked in spot 54. There was a nice large size piece of real grass there compared to any other RV spot. They are dog friendly. I would recommend this RV park to anyone. There are a lot of permanent tenants but they are quite and keep their area well kept.

My wife and I are traveling surgical personnel and we stayed at Victorian RV throughout our…read morecontract and 2 renewals. So a total of 10 months in this RV park. Kelsey is awesome! Brandi is awesome! They take care of whatever your needs are as a guest in the park. The facilities are clean and the park itself is beautiful. The thing I liked the best about the area though, was the community. There are a lot of full time residents in the park and they are quick to welcome you, show you around, and offer advice on any issues you may come across. They also know where all the good food is located! The front office also sells items for trailer maintenance, toiletries, snacks, drinks and alcoholic beverages so drinking responsibility is only a short walk away. The only negative I have is that the park itself is tiny. It is a pretty tight fit so hauling in there is a little difficult. Especially to less experienced RV owners like myself. It is better suited for smaller rigs. My trailer is 37 feet and it did get tight. However, there are a lot of rigs in there that were bigger than mine. Overall, 10 out 10 recommend. Also, in reference to the murder/arson review. We were new to the park when that happened. Every correct action was taken to manage that situation in a professional and caring way. Both the owner (at the time) and manager Kelsey asked if we were doing ok and were completely understanding if we would have wanted to leave. We didn't. We actually did the opposite and got 2 other surgical travelers spots there. That event was a one off and nothing else even close to that happened during our stay.

Rarely get to give a 5 star review but my experience at River West was wonderful. The office staff…read moreand maintenance crew were friendly and helpful. The park is very quiet and kept clean. It has security and someone is available on site for those coming in after hours or who may need assistance. The long term stay area has a community full of nice and respectful people, which gives the park a nice, safe, and friendly neighborhood feel. The spaces offer a good sized lot with parking, and many have fences for pets and privacy. Most all have mature trees among them. There's a nice, shady, grassy area to enjoy a picnic or for lounging, a patio area for sitting and enjoying the view of the Truckee River and Idlewild Park. It's located close to everything Reno has to offer. Whether you just need a space for the night or somewhere to stay a little longer, this park really is a hidden gem for those wanting a friendly, conveniently located, peaceful and quiet stay.

Can't say enough great things about this little hidden gem…read more My hubby and I usually book our campsites as we go based on our eta, weather, pit stops, etc. As hubby drove yesterday, I looked on Yelp and found a little site just outside of Reno along the river that looked promising. I tried to book online but it wouldn't let me so I called the number and spoke to a very pleasant woman who took my reservation over the phone and even offered me a first responder discount! Upon arrival, they were set up for after hours check in and very organized and timely. Chris, the security officer guided us right to our site and was very pleasant. Our site was a premium river side set up that did not disappoint! We backed up to the river with lush trees and greenery all around. There's a beautiful patio with chairs, tables and Edison string lights overlooking the river where we would sip our drinks after a long day of traveling and watch the geese and ducks in the river. There's also a couple of benches and fire pits established for campers to use. There are long term residents throughout the park, and some sites are pretty close together so we were very lucky to have gotten a premium, roomy luxurious site at last minute. We definitely recommend paying the little extra for a river front site. Site 11 & 12 are the best! PS: the staff is very responsive to texts and questions and they were a delight!

Kelly has brighten up this trailer park! How safe the park is with her here and the all upgrades…read moreare worth the rent increase. The kids love Kelly and Kelly is very protective of all the tenants from indigents that sometimes come thru the park. She ALWAYS ready to help anyone and she enforce the speed limit etc. She is so positive and happy! Thank you Kelly all you do for this trailer park

Very good this time . Everyone was so nice will be back. And coffee in morning super nice…read moreLove

This park is great. The staff is wonderful, the park clean and quiet, and the spaces are decent…read moresized. I recommend this park as a safe spot to not only live full time, but to rest up if you are passing through Reno. It is easy on and off the freeway and close to shopping. I have really enjoyed my stay and know you will too.

My husband requested the spot (empty) next to our friends. We were told it was reserved for a 40…read morefoot bus. (Fair enough) We were put in a small spot to put our 30 ft travel trailer AND somehow park our F350. My husband was dissatisfied and they moved us to a little larger spot. Lo and behold the next morning in the spot next to our friends was a travel trailer the same size as ours if not smaller! A lot of full timers here as well. Not my cup of tea. I needed to use the bathroom this morning and there was no AC in the bathrooms! It has been triple digits here in Reno and I can't imagine using bathroom during the heat of the day. We will never come here again. The KOA in Boomtown was much nicer. We would have stayed there but we wanted to be with our friends.

This RV park is a long term RV park with a minimum of a 3 month lease, then it goes month to month…read more My husband needed a place to stay while he worked on an out of State job site. We found River's Edge and it worked for us. Monthly rent is reasonable, swimming pool, mail boxes, allowed our 19 yo motorhome to rent here. The manager is on site from 7 am to 3pm, M-F. She told us which site was available. We were able to park during the weekend then I did the lease and payment on Monday. It is along the Truckee River. This place is ideal for out of town workers who need a place to stay with their RV. It is a budget friendly option. It is off a busy street and in the path of Reno Airport, which doesn't bother us since we are from the San Francisco Bay Area. This is white noise for us.....lol. We were lucky to get the last spot. If you want to see about availability you need to go to the office in person from 7 am to 3pm.

Nice location next to river. When called for availability she said 1 place left -ok. When arrived…read moreand after paying found out pool is closed, and bathrooms are closed. Ooo-ok since it is getting late we take it. Pull in and almost every site is a long term site, with stacks of cars that don't run. Somewhat of a clean place. Look around be fire calling here. And ask if all amenities are working !

We have been at this park for 20 years. Used to be a retiree's park. Even though the residents have…read morebecome alot younger with a gaggle of kids the park seems richer now, more alive. Eva, the newest park manager is the best part of the deal. She is Loving and Kind while keeping up with all the demands of running a very busy park. She is Awesome!!! Except for the occasional loose dog and speeding motorist it is a Great Place to Live.

Prompt response with no games. Work completed when promised and on site…read more When I need further service for my trailer, I'll be calling him back.

We live in Gardnerville. We own an Entegra Coach. It's very difficult to find anyone in our area…read morequalified to work on Aquahot systems. I contacted Alvin at Happy Kamper. He is a certified Aquahot technician. He agreed to make the trip to Gardnerville to service our Aquahot. I found him to be extremely knowledgeable, professional and courteous. He did a nice clean job. He definitely knows pretty much anything RV related. Super nice guy! Highly recommend!!

Stayed in cabin 10 and had an amazing long weekend. The location is perfect, we were lakefront and…read morethe entire staff was friendly and helpful. The restaurant has really good food which makes it super convenient. I used to rep hotels for 20+ years and feel comfortable recommending the resort. They do need a light spruce up- furniture, lighting. No full length mirror- made it hard to get ready for nightlife. But because Lake Tahoe is a few steps away from the front door it was very easy to get past.

Zephyr Cove Resort provided us with a wonderful Lake Tahoe getaway, offering a seamless check-in…read moreprocess thanks to Daniel at the front desk. However, the initial booking challenges, due to the six-month advance requirement, we had to book two reservations. We so loved our initial spot for three days, and while the second location was just okay, the proximity to the lake--only five minutes away--made up for it. We book travel with our dog in mind and this resort offers a beautiful, dog-friendly beach section that offers ample space and a relaxed atmosphere. Our dog loved it. Nothing like the entire family at the beach. Of course-Always leave -no trace behind. The resort's amenities like paddle board, kayak, boat, and jet ski rentals are a great addition. Nice to see the many options. We, however- prefer bringing our own water toys. The stunning sunsets, shallow swimming areas, and crystal-clear water made for an idyllic retreat. We're eager to return, ideally securing one lovely desirable campsite. Special thank you to Daniel and Bobby for great service.

My wife usually books rooms on Priceline.com for our hotel stays in Reno. She usually gets good…read moredeals and occasionally the Thunderbird Resort Club will come up. I was impressed with out two story "hotel" room as it was actually a very large condominium! Clean, newer carpets, comfortable beds and couches, nice linens, and very clean grounds. The only thing that is weird is having to check in and not dealing directly with a person. It's all done via the telephone. Kind of strange even when we had to get a new room key when ours didn't work. The "person" that helped us didn't even ask for ID for our new keys. I like being a guest at a hotel and part of the guest experience is interacting with friendly staff not a voice from who knows where.

Run! Don't walk away. This is NOT a resort. There is a very small portion of this facility that is…read moreused for Interval International resort exchange. The majority is rented out to low income or disabled people. I found a woman literally passed out in a car in front of the unit my family stayed in. She was clearly under the influence, folded forward in the front seat, a cigarette in her mouth broken from when her face hit the gear shift. There was a broken down, denied, paint peeling car in a parking spot in front of our unit that didn't move the entire time we were staying there. The "gym" is gross. Ancient broken equipment. No towels. Nothing to sanitize before you use the equipment (if you can get it to work). Tbere is seldom anyone in the office to help if you have an issue. When there IS someone they don't help - even if they could. The resort doesn't hesitate to tell lies to get people to stay. For example, the website says you can purchase high speed secure internet for the week. False. There is no high speed internet. There isn't even internet to be purchased. The "open" internet has no internet connection. They have people staying here who are just plain nasty and they bring more people (who don't live here and who aren't resort exchange visitors) who are running around, yelling, leaving trash and belongings wherever they happen to land. The midweek tidy up is a joke. They didn't clean anything ... dishes, shower ... nothing. They left a stack of towels and put some in the wall holder. The shower broke so we couldn't even take showers - had to use the tub. The good thing is that maintenance came quickly to fix it. The inside of the unit is pleasant, but nothing fancy. The TVs aren't smart .... and why would they be? The internet doesn't work. There is a tiny DVD player connected to the back of the TV and it sits on the table where you are supposed to eat. Why? Because the TV is wall mounted and there is no credenza, tv table or anything under the TV to put the DVD player on. If you want to move the dining table away from the wall and actually eat at it, you have to put the DVD player on the floor There is very little counter space. And what little is there is is occupied by a microwave, tiny toaster and plastic coffee maker. Glass wear is on a glass shelf that looks like it hasn't been dusted in months. Finally, this "resort" (not) is in a very sketchy neighborhood. I do not hesitate to say this is the WORST "resort" I have ever stayed in ... for this pit, I exchanged my unit in Hawaii. I'm just disgusted!