Lyons Property enjoys playing the "family company" card but when it actually comes down to it, they're just as money hungry as everyone else and don't actually care about their tenants.
A couple of months ago, a really close family friend passed away and just recently their family asked us to take his two dogs because it was too painful for them to keep. Of course, we took the two pets and started to look for other apartments immediately knowing they weren't allowed at our place, but we never expected the "family company" to act as they did. Even after telling them our situation and that we found a new place, they still threatened to evict us even after we put in our 30 days notice. So we took the dogs to my mom's house (who is highly allergic) until we found a new place.
Turns out the "family company" was leaving us bad reviews for having pets so nowhere wanted to take us on as tenants. Please note, the dogs are two small chihuahuas that are completely potty trained and never once had an accident in the apartment. Luckily, we found a company that was actually empathetic to our situation and completely understood. Lyons Property never once even said sorry for our loss or showed any care for our situation. All they cared about was the carpets.
So, we paid $100 to have Stanley steamer come by and do a pet cleaning and even asked them for a certificate but they said that all the cleanings done were held to pet and allergy standards. But still, that wasn't enough for them. The "family company" took $200 out of our deposit and said the cleaning wasn't good enough. They said that people with allergies might come in and take them to court because the carpets "weren't clean enough", yet, they have dogs in the property office every day so if anybody actually had that severe of allergies they couldn't even go to pay rent without having an "allergy attack".
Not to mention, my boyfriend and I are both college students about to enter medical school and already have a hard time paying for things as it is, still they showed no compassion or understanding for our situation.
The carpets already were terrible and had a huge burn stain in the middle of the living room when we moved in and now they're saying they needed to replace the carpets entirely? Which makes no sense because the place was trash from the beginning. All the appliances were flimsy and cheap, there were holes in the walls everywhere from the previous people and the neighbors are constantly playing extremely loud music throughout the night.
We never once paid rent late, always had a clean apartment and never smoked. There's a woman living with a parrot in the basement of these apartments and multiple people in the apartments have cats and the place constantly wreaks of marijuana and cigarettes. In my opinion, we were the best tenants they could have had in that dump.
They upped our rent TWICE in one month.They said it was because the trash was being overflowed but it was the people in the other houses around us putting their garbage on the outside of the dumpster, so we had to pay for it (I've seen them do it multiple times). There are also numerous homeless people in the area and cops are always driving by with sirens on at all hours of the night because wild orchid is placed directly behind it.There were gunshots in the neighborhood even though they claimed when we first moved in that it was a "safe area". They threatened to tow my vehicle because they couldn't see the flimsy home-made car-pass in my car. They never even enforced the parking until once day they decided to show up at the property and pretend like they care. The tow sticker took weeks to get off and was practically property damage to my car.
Also, there are only two washer and dryers in the WHOLE COMPLEX! Hours to do laundry end at 8:00 pm and we spent about $60/month on quarters because the washer and dryer are so small.
Whatever you do, don't fall for the "family business" card they try to play. I regret ever moving into this place, not only are they a bad company, they're bad people. read more
