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    Silver Star Moving and Storage

    3.6 (94 reviews)
    Open 8:00 am - 6:00 pm

    Services - Silver Star Moving and Storage

    In-state moving

    Out-of-state moving

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    Jihoon A.

    You will love this moving company. Highly recommended. I used their service for my move from San Francisco to Los Angeles. I am a price geek and called multiple movers (10+) and this company offered good price and the best reputation. Thanks for Keith and Svet as I called multiple times and they ensured all my questions are answered while completing my move schedules start to finish. Thank you for Jose and his son who were there on site during my move start to finish. They were extremely patient and carefully packed/carried all of my luggages with caution. None of my items are broken, thanks to their all efforts. They were also genuinely nice people and I enjoyed talking to them. I will definitely recommend this company to anyone.

    Thousands of dollars. Material yes, but many had personal value to me and are irreplaceable
    Rachel L.

    They "lost" my most valuable things. First, upon delivery they had me sign that I'd received all my belongings. Before I even knew they lost my most valuable things. After trying to communicate with them, no resolution came about, they told me my garage was messy when they moved but my most beloved valuables were centralized and there's no way they went out with the trash. These were really the only things I was paying this storage rent to have back... and I was devastated- to pay a steep monthly fee and then just be left with theft. They said they'd saved the valuables in a different place and when I received the box I received only a portion of the collection of handbags I had, along with some scratcher tickets. Like a cruel joke. I cannot recommend them to anyone at all. If I'd have gotten all the things I'd stored with them, or at least the things that mattered I'd say they were great. George was awesome as a mover. But I just trusted I'd get the valuables and they completely screwed me over. Thousands of dollars. Don't let them store your valuables if you ever want them back

    Emely L.

    Wow thank you Silver Star Moving! Moving can be stressful, especially with heavy and fragile furniture but Silver Star made moving seamless and quick! I wanted to thank Amy for making the booking process quick & efficient from day 1. Our movers - James, Colby and Quentyn were so professional and so hospitable! They were so prepared and organized! I was so impressed with how careful they were with all my fragile items as I've had other companies in the past ruin my items. However, Silver Star came prepared with all the necessary items to make sure my items were moved properly and quickly! The guys did an amazing job as a team. I'm so grateful for Silver Star Moving for making moving a wonderful transition! I would definitely recommend them to anyone and rebook services again for moving :) Silver Star moving is even doggy approved! Thank you guys!

    Dining table leg broken
    Nas M.

    NOT HAPPY and DO NOT RECOMMEND!!! 2nd update: I still have not heard back from this company! But seems they can find the time to answer google reviews. ******** Update: almost a month later! I've been trying to contact this company to resolve the issue, I'm not getting any response! They keep directing me to voice mail. I've been told owner has been on vacation for past 3 weeks!! ---------------- I booked the service 2 weeks ahead of time with a quote they provided. 3 days before move I was charged $200.00. I called asking about this charge that had been made to my account without informing me! They told me it was for my work in the afternoon! I told them I've not had any services yet! And it will be in 3 days. She mentioned my address and it was the wrong address. After some checking she said she will refund! Day of move we had everything packed and 85% of items in boxes in living room. They took 3 hours to load a 2 bedroom with minimal items. We paid extra for piano move and they basically had no idea how to prepare and move a piano! My husband had to guide them into how to do it. Took them 3 hours to get to Irvine from LA, although map was 2 hours! Unloading took 1 hour!! They were obviously going slow to increase the hours! At the end they came up with a bill nearly $600 more than the quote! We were honestly in shock. We are in a tight budget and planned on the quote being correct or maybe 100 over! But 600??? I've been trying to contact them for a week and they keep telling me to wait. Also no response to any of my emails!!! Also my dining table leg was broken and there was a screw mounted into my desk!!! I recommended them to two of my friends because of the price but let them know about my experience. I've moved several times before but was not happy with this move at all!!

    This is the response after the FIRST cancellation, 'waiving' the gas fee which had never been discussed before.

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    6 months ago

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    7 months ago

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    8 months ago

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    Svetoslav S.

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    7 months ago

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    4 months ago

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    9 months ago

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    Svetoslav S.

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    10 months ago

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    Svetoslav S.

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    2 years ago

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    Svetoslav S.

    Thank you for the great review!

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    7 months ago

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    Svetoslav S.

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    6 months ago

    Great people and great customer service that go above and beyond. I will definitely used them again.

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    6 months ago

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    8 months ago

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    Svetoslav S.

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    2 years ago

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    2 years ago

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    Svetoslav S.

    Thank you for taking the time to review our business

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    2 years ago

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    2 years ago

    Awesome job! The guys were efficient and timely. They made sure that everything was packed correctly and safe. Highly recommended.

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    2 years ago

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    5 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    Svetoslav S.

    Thanks for the honest review!

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    3 years ago

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    4 years ago

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    3 years ago

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    Thanks Kathy

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    2 years ago

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    Svetoslav S.

    Thank you!

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    6 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    Svetoslav S.

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    4 years ago

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    2 years ago

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    Thanks for taking the time to review us!

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    Page 1 of 3

    Ask the Community - Silver Star Moving and Storage

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    Review Highlights - Silver Star Moving and Storage

    Also, over the phone i spoke with Amy and it felt like this time my experience in moving residence can be different and better.

    Mentioned in 13 reviews

    Read more highlights

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    Joseph and Gelbi took great care of us during our move. They texted us upon arrival and were…read moreefficient with moving all of our stuff. All of our boxes and furniture were carefully moved to our new home. Both of them were extremely friendly and offered us the best moving experience possible. I highly recommend Joseph and Gelbi at Pure Moving to help you with your next move!

    Pure Moving Company made our recent move as smooth and stress‑free as I could have hoped for. We…read morewere moving out of a single-story SFH in San Francisco into a multi-level townhouse with a mix of elevators and stairs, and Fito and Stas handled every step like true professionals while keeping a smile on their faces the entire time. From the start, they took the time to walk through our home and clearly ask about everything we wanted to move so they could mentally map out how to load the truck efficiently. They were extremely diligent with protection, using blankets and/or shrink wrap on all furniture and electronics, and they were very by the book when it came to reviewing the contract and confirming details. I especially appreciated that they checked all electronics before and after the move and even had me climb into the truck at the end to verify that nothing had been left behind. The move‑in was just as smooth. We had labeled certain items to go to one level and others to another, and they followed those directions perfectly, with everything ending up exactly where it was supposed to, with no damage and no confusion. Their organization and care were obvious in every box/container they carried and every piece of furniture they placed. Moving is usually a very stressful experience, but Fito and the Pure Moving team made it feel manageable and even reassuring. I found them to be excellent in every way, and I would highly recommend both the company and this specific crew to anyone looking for reliable, thoughtful, and professional help on moving day.

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    I reached out with a very last-minute request, fully expecting it to be a long shot--but they were…read moreincredibly accommodating and went out of their way to try to fit me into their schedule. What really stood out, though, was their professionalism and kindness when my plans unexpectedly changed and I had to cancel. Instead of making it stressful or difficult, they were completely understanding and gracious about it, which is honestly rare and so appreciated. Even though I didn't end up using their services this time, their responsiveness, flexibility, and customer-first attitude left a lasting impression. I wouldn't hesitate to book with them in the future and highly recommend them to anyone looking for a moving company that truly cares about its customers.

    Justin, Abu, and Nur were a fantastic and efficient team! They had my storage unit packed up and…read moreready to move over to the new apartment in a little under an hour. They were friendly and handled my items with care. The biggest bump in the road was something that was completely my fault, but unfortunately, my sofa did not make it up the stairwell and had to go back to storage making it a very costly move as the drive time became much more expensive. They had really tried to make it work and sadly, my sofa didn't come apart so they had no option to even break it down. My only feedback would be that I had wished they had told me the estimated cost of moving the sofa back into storage as I probably could have gotten partway to a new sofa. Lesson learned for future moves -- make sure to measure the stairwells and elevator prior to the move! Thanks again Justin, Abu, and Nur!

    Pacific Packing & Moving

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    My move with Steve's company, Pacific Packing and Moving went very well! I had a really tough move…read moreas I live up 3 flights of steps, I have a lot of stuff, and tons of artwork that needed careful wrapping and handling. I ended up having a 2-day move. Steve and his assistants were so funny and they were quick and professional. I loved listening to them joke around in their Caribbean patois. It made the move more entertaining! When it was time to unload at the storage unit, I watched steve load many dollies, 4 wheelers, and carts with the experience of a master jenga player. He knew how to load each with a max of things that was easy to roll without anything falling off. I was super impressed. Inside my storage unit, things were packed in very well so that they left me a lot of room for me move around in between the boxes inside while the placements of everything in there made great sense. I highly recommend this company.

    I had a total of 3 movers to empty my storage. Storage had though stuff for a two bedroom apartment…read moreminus a couch. They arrived around 10am and were able to remove everything from my storage in an hour. Arrived at my place and was able to unload their truck in an hour. Overall they were quick with the moving. Very nice and friendly. Only thing was the price didn't match what I was originally told but I didn't complain because the service was great. I had planned to give them a bigger tip based on the price per hour I was told but when I was told how much it was it cut into their tips. I would recommend them and will use them again.

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    Artem and Diego were fast and reliable. I couldn't have done it without them -they helped me pack,…read moreeven delicate porcelain items. Efficient and flawless.

    Updated review: After leaving the 1st review, Anna reached out to me w/ sincere concern & a desire…read moreto rectify this situation. She discussed my concerns and asked what would be fair compensation for my experience. She followed up & refunded me a fair amount. She discussed a plan for working with the movers & sales mgmt to ensure they have sufficient training on efficiency & company policies (not asking for tips). She said they offer a return customer discount & would ensure I wouldn't have the same team if I used them again. I got this company as a referral from a friend & am hoping this bad experience was a one off. While the move didn't go smooth & I had to pay a task rabbit & a helper money to make up for the lost time I had on a tight deadline, I appreciate Anna doing her best to make up for the bad experience. After this attempt at customer retention, I'd consider this company again. I've updated this review from 1 to 3 stars. The moving experience still stands at 1 but the attempt at repair gets a 5 star effort so I averaged the two. DONT HIRE THESE IMMORAL MOVERS. Today I moved from a 1 bd apt to another 1 bd apt. Any other time I've moved with other companies it has taken 4 hrs with 1-2 movers. This time I request 3 movers bc I had a short window before traveling and I needed it done quickly. Apparently 3 is a crowd. This move took 7 hours. SEVEN HOURS. I watched two of the three unscrew one screw together and it took them 20 minutes on an item that didn't need to be disassembled. They took all the small boxes out of the apartment first and put them out front. Then they continued to do that for a while then they took a few to the elevator and left them around for a little and then eventually loaded them into the truck. Towards the end of the move they had all the large items ready to go into the truck last (unheard of) and two of them went up the elevator to get one roll of Saran Wrap while the third stood outside the truck. One was on his phone every time I looked at him. I asked if one person could wrap furniture while the other two moved items and he snapped at me and said I needed to sign a paper saying I wouldn't hold it against them if the items got damaged. He also said I would need to pay his parking tickets if he got one from being in a loading zone. It was very apparent they were trying to milk the clock. I was quoted 3-5 hours for two people to do a 1 bedroom move so I got a third to speed it up and somehow that made it take longer. On hour 5, and still being at the first location, I called the company because I was concerned with the inefficiency and someone said they'd look into it and call me back. No one called me back. I called again and same thing. I called a third time and told them the movers were now waiting to be paid and I wasn't paying for 7 hours because they were simply milking the clock. The person on the phone was trying to ask me leading questions to convince me it was done right and I stopped her and said you have no idea what I experienced today and the fact that you're trying to tell me shows me you're trying to scam me out of money. I will not be paying for 7 hours of work so what can you do to rectify this? I called HOURS ago reporting my concern and no one called back after saying they would. The person on the phone then told me they'd give me $200 off ($170 an hour was the rate) while the manager the mover spoke to said they'd charge me for 5 hours. Then the manager called back and said I accepted $200 off so they should increase my bill again. I told them no and that I'd be paying the 5 hours and then they asked for tips. I gave them tips. Then I noticed my wine rack was missing within 20 min of them leaving so I called and they told me where it was and it wasn't there so I called back and they blocked me. So I'm missing at least my wine rack and who knows what else because hardly anything is unpacked because this move took all day. Would never recommend this company and will never use them again. I first scheduled a move with dolly but they couldnt secure a truck so I went with a referral from a friend and it wasn't great. I had paid my housekeeper to be with me for 12 hours today to help me unpack and she spent the majority of the day waiting for these guys to move my stuff. I wasted so much time and money today. And now have one day to unpack everything before going out of town. These 3 movers created such a domino effect in such a negative way for me. This was also the most I've ever paid to move. I normally pay around $500 for 2 movers to move in less than 4 hours and this cost me $900 on movers and another $500 for a helper who stood around all day with nothing to unpack because the movers were so inefficient . * $400 on a task rabbit to assemble items the movers didnt*Also they said they'd arrive between 8am and 10am. They got there at 9:45am so the people I asked to help my by supervising the trucks just sat there waiting for two hours. 2 thumbs down

    Silver Star Moving and Storage - movers - Updated May 2026

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