John and Brian are AWESOME.. YEARS of experience enabling them to do real magic on Mercedes cars.. Silver Star is the ONLY place I will take my Benz's.. read more

Silver Star Motors - Auto Repair Near Me - Carmichael, California

If other places can't where they are, And other places recommend Silver Star They may be the best by far I'll see about My DEF Diesel and my car! read more

I've had my cars serviced here for years. I will never let anyone work on my vehicle other than this shop or Mercedes dealer. They are quick efficient and reasonable. It is a hometown feel with big city professionalism. As a woman I am careful always to not get taken advantage of and I trust this shop completely! read more

I went in a couple of weeks ago for an oil change and a transmission service. They overfilled my oil so much that the warning light came on. The only positive part of my experience is that they drained the excess oil the same day. A couple days later my transmission began slipping when the engine was cold and sent my Sprinter into limp mode. I took it to the dealership and found out Silver Star was short two quarts filling my transmission fluid. When I called them about the transmission fluid they insisted that it couldn't have been their fault. However the transmission issue went away as soon as it was properly filled at the dealership. read more

My Mercedes was dropped off on June 29th to have the carburetors adjusted, repaired or rebuilt. I had it towed home today, August 17. This shop advertises that they work on older Mercedes as well as newer models. I spoke with them and they said they could repair or rebuild my carburetors. They never attempted to work on my carburetors. The bill was $891.24. They did retorque the head. Their mechanic tried to turn the ignition key with the column lock and broke the lock. They charged me $647.27 for the repair. They did not advise me of the cost to repair their damage to the ignition lock. (It has a locking steering column. If the key won't turn you wiggle the steering wheel a bit. The mechanic tried to force it) My car is running much worse now, I'm out almost $900. read more

Silver Star Motors - My 1965 Mercedes 220S - Auto Repair Near Me - Carmichael, California

Trust your Gut. If you are a female RUN. Brought my 250 Coupe in for a service in MARCH 3/3/23 of course they tell you what your car "needs". I was told INTAKE tube was broken and Drive belt was faulty. Which is kinda funny bc My Car goes to the dealership and they NEVER MENTIONED THIS AT ALL. I asked to see the parts that were broken or needed replaced. Crickets, so Red flag about that. But Hey go ahead if you say its broken. Okay now April, 4/25/23 when im running no air bc its raining the noise of my hood was so loud, and loud like wtf loud. Mind you I take my car to dealership and NEVER EXPERIENCED THIS. Meaning get my car repaired and something else happens. Ok, so dealership and silver star mentions its the compressor. Silver star was cheaper, so i chose them over DEALER. Whyyyy... bc NOW ITS NOT BLOWING HOT AIR LESS THAN a month later and then in July right before the 4th. I get a texted from silver star about my car status, and then Boom AC is no longer blowing AT ALL!!! Im SURE THEY ARE INTENTIONALLY DOING SHI TO MY CAR TO KEEP ME COMING BACK AT THIS POINT! So DEALERSHIP IT IS, at least ITS GUARANTEES WITH THE DEALERSHIP. You cant TRUST 3rd party Shops bc some LACK INTEGRITY and COUNT POCKETS. Im 1 DRIVER AND HAD 1 other person besides the dealer under my HOOD. And have NEVER EXPERIENCED WHAT I EXPERIENCED WITH SILVER STAR. If there is an issue ask to see parts and let them show you, otherwise you are a FOOL! Whenever its ALWAYS SOMETHING AND YOU KNOW YOU TAKE CARE OF YOUR STUFF, and you ASK THE RIGHT QUESTIONS WITH WRONG ANSWERS TRUST YOUR GUT! You are BEING SCAMMED!!! read more

Hey, what can I say? They take your car in, they look it over, they call you to tell you what they found, they tell you what it will cost, they fix it in the time they told you it would take to fix it, you come and pick it up, your car works like a charm, and your happy. End of story! read more

I took my BMW here and was told the motor was blown up. I took my car here because the ratings seemed good. Please do not be fooled this place will rob you the first chance they get. I had to tow it to another location for a second opinion who was in cahoots with this location. After taking it to another location I was told it was only the fuel pump not a blown up motor. read more

Silver star replaced fuel injection. They said it was ready to be picked up and ready to go. After Car was driven, it was blowing fuel on top of the engine. There are more problems now than before. Watch the video. I do not recommend coming here. read more

Great service and great people.Always coming here to fix my car and I'm so thankful for this place .Magic silver gold place.

This is the second time I've taken my Mercedes Benz C-220, 1995. I am recovering from a stroke in the past being able to do my own maintenance. Since, I cannot do this any more. I trust and highly recommended silver star motors. The owner John and the other master mechanics tony, sterling, etc all have years of experience and are very good at articulating their technical knowledge. I plan on continuing them working on my car ! read more

John ROCKS! Everything you need from a professional repair shop is right here, Thank You!

John is the best and is very honest and reliable. I will continue to always bring my Mercedes to him. Thank you John.

I was fortunate to find a low milage Classic Datsun that needed work after being garaged for over 30 years. I took it Silver Star Motor Werks to be revived. 5,000 miles later after being brought back to life by Silver Star, I can't be more pleased with the repair workmanship & the performance of the car. They really did a great job at a competitive value. The tuning has been phenomenal & I have often had people who recognize that runs-like-a-watch idle ask me where I had the car tuned-up. This is a great shop. Litza, Gene & Eric did a great job sourcing some parts, with some really nice polishing and getting the car running. Very pleased. Clinton Golden Lake Bluff, IL read more

John is amazing as well as his staff. I'm pretty pleased with their service and he is always accommodating even in emergency situations. I had my car dropped off at his garage at almost midnight when my car suddenly stopped due to ignition issues. He was very helpful. I also took my car there recently for service and they're very helpful. read more

The transmission in my beloved 1984 300TD failed. Other shops I trust quoted me ~$5k for a remanufactured transmission installed, which squared with estimates I've seen on-line. John suggested opening up the existing transmission and replacing parts. He estimated $2500-$3k, roughly, without knowing exactly what was wrong inside. It cost $2700 in the end, making the perennial decision of whether to sink more money into the car easy. On a side note, five years ago I brought a different 1985 300TD in for a pre-purchase inspection, for which John had quoted about $100. He took one look at the engine, explained the trap oxidizer problem on California MB turbo diesels from 1985 on, told me not to buy it, and didn't charge me anything. He's a good guy! read more

Great work with a fair price. Took a long time to get parts but the diagnosis was free with repair. Cant beat that

Took my 2012 Mercedes to fix the Air Bag. Instead of fixing it, THEY "DAMAGED" IT & Blamed ME that "I" Damaged it. I took it their location to specifically get it fixed & rather fixing it, they Damaged it & then said that I broke it. How does this even make sense...?? How can you break something that's ALREADY Broken!!?? I even explicitly told them NOT proceed with the repair if there's uncertainty. Instead, the technician forced the part in place & broke it. They took out wires & damaged it. And They still continued trying charging me. The owner wouldn't even allow me speak to the technician. I have been in the automotive & repair industry for decades. Who is this guy trying to fool?? I have done a lot of research to selecting a place to fixing my car. Chose this place hoping they can fix the problem. I was wrong! Instead, they created MORE problems. Don't do business here! I regretted coming here. Now I am stuck with an unfixed broken airbag AND have to spend more money to get it fixed. Will be reporting these guys for misrepresentation & fraud! Like others say, they are a scam artist & THIEVES!! read more

I always bring my car at Silver Star motors. John is very honest and competent !! Very Reliable people !! Will not start putting parts and charge you extra money till they exactly know 100 percent what's wrong with your car !! Will highly recommend !! read more

S.S.M. is a home felt atmosphere and service is always top notch. I've always been their client and I will not go else where , they always took care of my vehicle little or small they are always there. Try them, you won't regret it. read more

John is awesome as everyone has mentioned numerous times. Although my wife's 2004 clk320 needed more work than I had expected, John was very patient and answered all my questions without making me feel like I was being annoying (which I can be). Today he did a quick inspection to assist with bad (deceitful even) information I got at the Marconi Firestone regarding a "bad" wheel bearing preventing a proper alignment. I went to a different Firestone after his assessment and they did the alignment no problem. I plan to keep coming here, and utilizing John's decades of experience and wisdom. read more

A year ago I brought in my 2001 CLK 320 to get the gear shift assembly replaced (spilled coffee on it). John got the part quickly and did the work. I came to pick it up and paid around $1300 dollars for that repair along with a few other things like a brake switch. I drove a few blocks and quickly realized the manual shifting function did not work. It is an automatic of course but I use the manual function constantly, like when accelerating to merge on the freeway. I took it back to John and his words were "well, I didn't test drive it or nothin." Ok John, well I have a hard time believing you test drive it when I bring it in for other services then. I chose to be flexible so John wouldn't lose out on all his profits. I agreed to wait until he found another part instead of demanding a refund. This is something I think most reasonable customers would do. He said, "he would make me whole." I would call every month or 2 to check how the part hunt was going. They never called me once. All told I probably had 25-30 phone calls with the front desk guy sterling. This includes phone conversations for other services. It's like groundhog day with this guy. With each phone conversation, he remembers you less. In our last conversation, he said he didn't remember who I was even after I explained to him who I was. He said, "well I have a vague memory that John was looking for a part for you or something." I've been talking to you on the phone and in person for over a year! Frustrated, I told him he should write it down. He told me "that won't help, I talk to 50 people a day." So basically he is saying, there is nothing he can do to remember who I am and why I'm calling, even after I inform him of who I am and why I'm calling. I could tell you more but I'm done wasting my time on crooks. I believe that John takes care of some of his customers. He didn't take care of me though and that is a fact. John put in a faulty part, didn't test drive it, charged me full price, and never made the situation right. That is the definition of getting ripped off. read more

John and crew do an excellent job! They know their stuff and have fair prices. I'm happy to say I completely trust John and Silver Star. This is the only place I bring my BMW! read more

My daughter was getting ready to leave to go back to college and we couldn't get her hardtop latched down. I called Silver Star Motors and even though they were completely booked, they had me bring it down and latched it. I will definitely have them do the repair when she is back. Thank you for helping a mom worry less since her daughter's car is safe to drive! read more

Great work by John & crew, getting my recently acquired 1980 300 SD in tip-top shape for use as a daily driver.

Jon and his crew are the BEST! I feel they listen carefully and fix what the problem is quickly and fairly. I continue to return as needed. Bob T read more

I am pretty new to California and don't know many people or trust worthy businesses. I pass by Silver Star Motors everyday and thought it was just a sales lot. To my dismay over the weekend I had car trouble. I kind of freaked because I had no idea where to take my car for repair. I came to yelp to read reviews so I could choose the best place. Long story short....I chose Silver Star Motors and took my car in today. They are absolutely amazing! They listened to everything I had to say, they called me with the problems they found and fixed what I chose to fix at the best price I'm sure anywhere. I highly recommend Silver Star Motors. They have earned a new loyal customer! read more

Been Using this place for 10+ years - John is a Nice guy, however, not the same place it used to be. Treated poorly and miss diagnosed​ a problem three times Despite it costing me for three visits. Several Hundred dollars. I inquired why he was charging - was that he has to pay his guys for doing the diagnosis. Really? Took in three times to determine you could not fix it unless I bought a new part? Why charge for the times you did not fix and mis diagnosed on your end? Have also taken in and they simply do not listen when requested to do some very minor adjustments. Further​, Set of Rear brakes on the most simplest​ project was over 500.00 plus a sched A/B (nothing big - oil change) all together was nearly 900.00 Serious, parts cost about 60 bucks from brakes and labor should been 1 hour max. John also has this saying on his desk about Paying average for job well done. Not to high, not to low and get what you pay for. Sorry John, seems like you are taking advantage of your customers now. This continues to happen and will no longer be taking my car to your place. read more

Still can't figure out why Yelp hates me. All my reviews get filtered. Sheesh. Still bringing my baby to Silver Star. She still runs good. What else do you want? read more

I appreciate the fantastic service from John and his crew at silver Star motors. I had my car towed to silver star all the way from San Jose to repair a major engine problem I had. I talked to a guy at one of the large Mercedes salvage yards in the Sacramento area when I thought I might just replace the engine and he told me if he needed his Mercedes repaired he would take it to john at silver Star motors. Thanks John!! read more

First of all John over there is great! He knows how to run a good place he has a good sense of witty humor. there prices are not the lowest but they will get the job done in a timely manner and get it done correctly the 1st time. I have been here twice to get work on my S550 and despite the bill shock lol the stuff was done correctly and end of the day that's what matters right. his shop has bunch of cars that are being worked on. thanks john and your team! read more

Excellent service compared to dealership. Price is a bit more reasonable than what dealership charges. The dealer typically recommends repairs that may not be needed right away. read more

Although this company has a great reputation, I feel that I should explain my personal experience with Silver Star Motors. My car wasn't starting. I had power to everything in my car (lights, dash, radio, etc.) but the starter would not turn over, click, or do anything. It started once in literally 300 turns of the ignition.When I called this shop, they were confident that they could find the issue. Once I arrived and my car was pulled off a tow truck, they began looking at my car immediately. Their communication was great and I would be charged around $100-$140 (I dont remember the exact number) for an electrical circuit test. I mentioned that I thought it was related to my rear interior dome light, because this was the only light that wouldn't work when the switch was on, but they brushed that off as separate issue. ....Okay, I didnt think much of it at the time either......... but it was odd because it works when the car starts. They called back in maybe an hour or two to inform me that my neutral safety switch was bad ($70-$90) more for the fix, and I had a slight fuel leak too. We agreed to get it all fixed for around $200. Drive home. Next day, CAR WONT START! I called back to inform them, and they said bring it back. I got it towed a 2nd time, by the same AAA guy the next day. Get another call that they replaced a couple bad fuses, and car is good to go. Great! But what was really wrong the first time? Bring it home, 2 days later, CAR WONT START AGAIN!!!!!!!! Okay, by now I took 2 days off work, spent $200, used 2 of my 3 AAA tows, and still had the same issue. I checked the fuse panel, and looked for that rear interior dome light that was acting funny that I originally mentioned to the front desk. The fuse was not broken but very corroded. Popped a new one in and BAM! My car has started every time since. The Germans ingeniously have the starting system and rear dome light on the same circuit . Pop the fuse out = no start. I'll be honest, I was so frustrated and angry that I never returned, and probably never will. This was my first experience at a shop since I do most repairs myself, and I was completely ripped off. I will forever be weary of automotive shops, and I understand that there is trial and error involved, but this was too much error for me. I give 2 stars for getting me in and out so quickly, and I know they are legendary in the area for Mercedes repair, but we weary. This shop and any other still have one ultimate goal..... make $$$ read more

Unprofessional & very deceitful. Never fixed all of the car. Had to go elsewhere, after they kept the vehicle for a week. Final price was double the quote, & double competitors' pricing, (I found out later). Exorbitant, marked up prices with poor quality of work & they left my car w black grease marks inside - all over the ceiling & visor, & left wires & parts exposed in the back. Some parts were even lost- w no explanation or concern about it. I was shocked. I was told "too bad", "go buy new ones", we don't know what happened with that... a shrug & that was it. Watch out for John the owner, he is a real piece of work. Avoid this highway robbery shop, if you can.... read more

John is great guy, honest and professional. I have been taking my car to him for almost two years and I have no complain.

It was a Saturday on a three day weekend and a pulley broke on my Mercedes. They were the only ones in Sacramento to have one in stock and it was a reasonable price. Very thankful. read more

I own a 2005 C230 Kompressor, I moved here from the Bay Area seeking a reputable auto repair place and I found that here at Silver Star Motors with John. I have a hundred ninety thousand plus miles on my car and needed to have an alternator replaced in which he took care of, and smog issues that he resolved. Since then I've had a oil change, a new fuel filter, a automatic transmission oil change, some repairs done to my coolant lines, and John and his crew have handled it professionally every single time. Knowing that I owned a Mercedes and not a cheap American/ Japanese car, I expected it to be expensive, being that I shopped around a little (as all responsible car owners should do!!!), but John was very reasonable with his labor cost and parts for all my situations. I recommend SSM to all the true Mercedes-Benz enthusiasts that want their car(s) serviced properly. read more

I've been a long time customer of Silver Star Motors. I've owned multiple Mercedes through the years (a couple SLs, E350, ML350, S600, CLK430..) and I wouldn't take my vehicles anywhere else to be serviced, everytime I can avoid the dealership I'll come to this place. John (owner) is honest and doesn't jerk me around when something needs to be fixed on one of my vehicles, and he's pretty upfront about the cost/labor charges so you know what you're dealing with. I would recommend anyone with a mercedes to stop by this shop before the dealership or any other small shop that claims they can work on a mercedes. read more

I brought my car here for a repair because I wanted to support a small local business. I wasn't overly impressed the first time but we gave them another shot and were quite pleased with the service. We will continue to come here. read more

Excellent Service. When other mechanics couldn't figure out how to remove an AC Compressor, they did the task within a day. Competitive pricing. Good work. read more