We have lived in Black Rock Estates for four (4) years. We have had an ongoing problem with water…read morecoming in the basement door whenever it rains. We have tried to handle it ourselves, but nothing is working. We texted Custom Homes yesterday, 3/24/21 and they told us "too bad, you have been living there 5 years and we will not help you." We replied, "We have lived here 4 years not 5 years and this was a problem from the beginning and we thought we could make it better, but it is getting worse." They never replied back to us. This is a family owned business. When the father was in charge on a day-to-day basis, you never had this problem. He would tell you that he will always be there to help you no matter how long you have lived in the home. The father is now retired and what a huge difference in the attitude of his family members who have taken over this business. It is so sad that this generation will not go that extra mile for their customers. It's all about the money with them. They are super nice to you until after you sign the paperwork - then it goes down hill from there. I hope the father reads this review and does something about the family members who are destroying the business he worked so hard to be successful for many years.

My parents bought a condo from Custom Home Group in May. I have been checking their mail and…read morebuilding basement storage for them prior to them taking occupancy. In the process, I have discovered numerous problems. And though a few over looked details maybe be the norm. The list has grown excessive and their treatment of my parents has been unacceptable. 1. First they pushed for a quick close so they could avoid paying taxes & interest in the month of May. They said we never miss a deadline. So, when some hiccups came (1. My mom broke her arm and had surgery 2. There was a delay in the appraiser getting all her paperwork submitted) Custom Home Group required my parents to pay for the two weeks of taxes and interest. Fine, that is standard procedure, but if Custom Home Group was truly finished with the home then I should not have found all these issues. 2. The issues: 1. Water in the basement due to a pvc pipe on the AC unit not being properly installed. 2. A large nick in the shower pan of the master bath, so that bath is not functional (but "they always meet their deadline"). 3. The outlet for the microwave was not properly installed. 4. The doorbell was not properly installed. 5. The master bath exhaust fan was not properly installed. 6. Loose and uncapped wires in the basement. These are a few of the issues I have found before my parents even reside there. 3. Lack of quality. My parents purchased the home that was going to be the model, so it has many upgrades. As a result, I would not expect scratches in the kitchen sink and low quality granite on the island. A good quality slab is not yellow from being filled with epoxy. The company has a warranty so some of the issues will be fixed, but it requires us being present for the sub-contractors to visit. Which is now taking my time, but I am not getting paid for the taxes and interest during that time. What is not being fixed is the poor treatment. My parents were told that Custom Home Group hoped the deal would fail so they could resell it for more. My parents paid the full list price. My parents deserve a company that cares about their customers and not just every dollar they can make. I am sorry I ever recommended they buy this condo.

Our pressure treated wood balcony was 30 years old, mildew-stained and wobbly. The 2x2 vertical…read morebalasters were warped and loose. Rusty nails were popping up everywhere, so the whole thing shook when anyone walked on it. The balustrade obscured what should have been a spectacular view from 25 feet above the floor of the tulip poplar forest behind our house. Dave and his crew transformed it into a beautiful entertainment space that wows us and our guests. All vinyl decking is secured with screws that do not protrude and make the whole structure feel solid. No more shaking. The horizontal stainless cables do not obscure the view and do not trap leaves, that can now be easily blown away. It is so easy to keep clean. We love it. Thank you Dave!

From the owner: True Bilt is a full-service general contracting company committed to delivering high-quality…read morecraftsmanship, innovative solutions, and exceptional customer service. We specialize in residential and commercial construction, including new builds, renovations, remodeling, and custom projects. Our team of experienced professionals ensures that every project is completed on time, within budget, and to the highest industry standards. At True Bilt, we take pride in building strong relationships with our clients, ensuring transparency, integrity, and excellence in every detail. Whether you're looking to upgrade your space or bring your dream project to life, True Bilt is your trusted partner in construction.

I've used Choice on several occasions - a couple of door replacements and most recently - a very…read moresmall job of installing second floor window screens that I couldn't install on my own. They did an awesome job on the exterior door replacements a few years back (nice quality) and most recently, I was very satisfied with their help with installing my screens (very satisfied with labor price). I would highly recommend Choice.

Very pleased with my double dining room window I had put in last week. Brandon and Dominic were the…read moreinstallers and they were very nice young gentleman. Did a great job!! Very pleased with my double dining room window I had put in last week. Brandon and Dominic were the installers and they were very nice young gentleman. Did a great job!! Definitely recommend!

Bedrock Construction was a great company to work with. I needed some home renovations and they did…read morea wonderful job. Not only were they fair priced, but my wants and needs were at the top of their list throughout the whole project. My home is beautiful and I would recommend them to anyone who needs home improvements.

These guys are great. Wanting to update my basement apartment I considered just having polished…read moreconcrete but in looking at the various pictures of previous projects they have done I decided to go with a stain. It took 2 days for them to complete the project, faster than the 3 days quoted, and looks absolutely beautiful. They were kind and considerate leaving no mess behind and were very reasonably priced. The owner and workers are all devoted Christians so didn't have to worry about foul language. If your looking to refinish or just seal your concrete these are the guys you want doing it!

We had bees get into our house and almost come through the ceiling in our bathroom. I found the…read more"Andy's Drywall" ad in the Advertiser and called. Andy was quick to reply and schedule an appointment for an estimate. He was professional, knowledgeable, friendly and his price was reasonable. The job took two days to complete and looked great when it was finished. If I should need drywall work in the future, I wouldn't hesitate to call Andy again.

Andy and his Crew Drywall our master bedroom the walls and ceiling and replaced a wall due to mold…read moreand painted the entire bedroom and did an exceptional job, we ended up with a brand master bedroom. they are true professionals with lots of years in the business, we would recommend them to anyone, you will be very pleased when they are done with your next project.