Exam exam quality good, ordering eye wear poor…read more After completion of the fall period 2023 eye exam, I'd asked if it was acceptable to use my extant in excellent condition frames to obtain new lenses. The unequivocal answer was yes. Then what proved exceedingly disappointing experiences ensued. I'd simply asked for poly carbonate, single vision, tinted lenses. Over the next several weeks regarding multiple additional visits to the building I was subjected to a series of ever changing price quotes, accompanied by evident confusion among the staffers as to what eye wear features I wanted, even though from day one consistently I'd made it abundantly clear my goal. After the last unacceptable visit, subsequently I sent a detail letter of complaint to this business. I'd also asked to be mailed a copy of the prescription. The answer? Mere provision of the Rx, nothing else. And this attendant problem. It read: 'Single vision, Near Only, Anti-reflective coating, Trivex.' I'd never asked for the latter two features, plus Trivex typically is 2x as expensive as poly carbonate. So a 2nd letter was sent; no type of response eventuated!

I have been going to family eye focus for several years they treat my glaucoma my dry eyes and they…read morealso did my cataract surgery they are great people I love the doctors everyone is friendly and they always explain everything so that I can understand it you guys rock!!!

The office staff is useless and fails to respond. I had an eye exam in November that the doctor had…read moresome difficulty getting things in focus. When I got home, I pulled the previous 2 exams and the prescription looked wildly off so I scanned the three prescriptions and emailed them, asking to have the doctor review them since I did not want to order lenses that may not be correct. A week went by and no reply.... The previous prescription the doctor wrote but the staff couldn't give it to me when I was leaving because the doctor had left for the day - the prescription has an electronic signature so I don't get that at all! I just don't get the incompetence of this office and their staff. This is the second bad experience but there won't be a third.

I am 81-year-old man and am confined to a wheelchair for mobility…read more I was scheduled for my first appointment here at The Woodburn Vision Source. We did not know where this office was located, and so we called for directions as we driving into town. The problem was the directions they gave us were for coming from the opposite direction that we were coming from. It took a few minutes to figure out the error and then loop around after we discovered that the directions were bad. We arrived a few minutes late and was told that the appointment had to be rescheduled to another time. I then asked the receptionist to ask the Dr. if I can still be seen today. The receptionist left to check with the Dr. She came back in a while saying the Dr. said we were too late. So, I was rescheduled to a couple of more weeks out. I'm having a concern that as a new patient, I may be subjecting myself to brash treatment, disrespect and unaccommodating or considering my circumstances. What will they treat me like in any follow up appointments? Customer Service is very important to me. When I was still working not that long ago; selling my art at festivals I had great pride in giving my customers the utmost respect, working together with and for them to achieve the most satisfaction for both them and me.

Friendly, professional staff Low waiting time…read moreNewest technology Great doctors If you are not using Woodburn Vision Source, you should be and if you're looking for vision care, go here first

I'm retired military. WVC for some reason stopped being in network with my vision insurance…read more I miss WVC so much!!! I have gone to two other places, and they don't compare not even close to Wilsonville Vision Center (WVC). WVC was / is Family :) I hope that WVC once again becomes in network with AETNA VISION EYE MED. Very respectfully, Carlos R Muñoz USN Retired / Wounded Warrior MBA

I was informed that Dr. Christianson arbitrarily refused to send my glasses when they knew I did…read morenot live nearby and I was planning to leave the country asap. Despite trying in vain to connect with him on our shared military service and church membership, he somehow gets to decide how I should spend my money? I can't have overnight shipping but I can have 2-day shipping so I'll miss my flight... because why?? His optometrist rudely would not answer but cut me off to dictate me "she was not going to argue about it!" Um, it's a basic everyday transaction. You fill out the shipping slip the exact same way except you check the overnight box and charge me accordingly. It would cost me hundreds more to stay longer than necessary just because an eye doctor needs to draw a line in the sand about the cost of inflation? It's my extra $15 dollars buddy. I can not eat out one meal for the ability to see clearly for a couple years. Sheesh! Perhaps they should have told me that when I made the appointment, you think!? Then I wouldn't have made special arrangements so that I could get glasses in time. Instead they chose to waste the money I spent on an Uber to go to and from the appointment, the hours of my time in exam and choosing frames, and holding the money I put down on the order, for naught. Not to mention the weeks wasted that I would have been able to get my exam and glasses from a legitimate business. His optometrist was more interested in a show of power to dictate this bizarre twilight zone to me than fulfilling a simple ordinary everyday business transaction. Utterly dumbfounding. I'm stuck with non-prescription shades and no glasses. Why?! What the bejeezus is wrong with this place?! Lots of other options in town. Be warned.

Great staff and optometrist. I had a thorough eye exam today. In June, we moved from Minnesota,…read moreand we are lucky to have found this place. Initially, I went to Walmart. Walmart replaced my nose pads, and I have had nothing but problems with the pads. They have broken twice. After the eye exam today, they replaced my nose pads at no charge. Walmart charged $1.88 per pad.

Went in for some reparations on my eyeglasses. Good service, nice people, cool fish tank and a good…read morefamily practice atmosphere.

For the past two years, I went for a yearly check-up to a very common eye clinic on Harrison, until…read morea colleague/friend of mine recently recommended to get my vision checked from Dr. Baer. This is the first time in many years did someone diligently conduct an extensive eye exam. Many of the tests were new to me. Very conventional environment. I am very satisfied with my check-up.

The service here is wonderful. A pleasure getting glasses here. The ladies were so helpful and…read moresaved me money.

A special thank you to the wonderful staff at the WalMart Vision Center in Woodburn. I was…read moretraveling from Klamath Falls, Oregon to see my son, his wife, and my 5 month old adorable granddaughter when I lost one of my contacts in the bathroom sink at the outlet mall. I called my local eye center, who emailed me my prescription so I could have it on my cell phone. I went to the Woodburn WalMart Vision Center and explained my situation. They graciously, without batting an eye, gave me a trial contact to replace the one I had lost. I laughingly told them not only did I thank them, but everyone who would be on the road with me thanked them as well. Woodburn again showed its wonderful hospitality and kindness to strangers! Thank you WalMart Vision Center staff!!!

I have been seeing Dr. Huggett for six years for my eye care. I travel an hour to his practice…read more He is attentive, professional, knowledgeable, and explains everything clearly. He answers all my questions. As a medical provider, this is the level of service I aim to give my own patients, and I receive it from Dr. Huggett. I highly recommend Dr. Huggett without reservation.

Dr huggett in his staff are absolutely amazing. He referred me for cataract surgery to a place that…read moreabsolutely lied to me and gave me a false impression to Dr huggett. I would recommend Dr huggett to anyone everyone my own kids my own grandkids with no hesitation.

This is a modern facility with state of the art equipment and good service at all levels. Dr. Clark…read moreis helpful and knowledgeable and his team is very nice to work with. My wife and I just moved to the area and are glad we found this health care provider.

Great People. Great service. So glad we found them!…read more If you're looking for eye care needs, please do drop in and check them out.

Dr. Bury is the best!…read more I walked in, not having been able to see correctly for several years, and walked out in an hour with a proper diagnosis and correct contact lenses. The gift of sight is priceless. I was able to see the stars clearly for the first time in years. All the staff are very friendly and helpful.

Everything about my son's visit was top notch. I REALLY appreciate how the doctor told him she…read morewasn't going to prescribe glasses for his far-sightedness (really minimal) if he'd just put them in a drawer & never wear them. She was thorough yet sensible. Love it.