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    Newberg Vision Clinic, PC

    3.4 (11 reviews)
    Closed 7:00 am - 2:00 pm

    Services - Newberg Vision Clinic, PC

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Lenza Eye Center

    Lenza Eye Center

    3.3(31 reviews)
    9.6 mi
    $$

    Sadly, this place has gone completely down hill. I was a long time client, and appreciated the care…read moreI received years back. I should have left time before last when the tech did my whole entire exam because the doctor was too busy to do it. My bad. I went again on October 4th, saw a floating doctor that was filling in for another on maternity leave, who by the way was great and I will likely be going to the clinic she regularly works at-not affiliated with Lenza. I have called repeatedly in the last 5 days to ask if my glasses are ready as I was told standard 2 weeks. I left two messages-no call back. I am no longer living close to the location and happened to be passing yesterday, so I stopped. Signs on the door that they are closed, call the Newberg office if you need assistance. Called that location, no answer, left a message, no reply. The store front in Wilsonville's hours on the door now say 3:00-6:00 Monday. I then called before 6:00, no answer. All I want is some customer service for the $350 glasses I ordered 2.5 weeks ago. A call back, or someone to answer the phones. Now I just want a refund and never to be associated with them again. There is no reason to not have staff at locations, answer messages, or be open during reasonable hours. To me this is a result of a bigger problem. I will be calling the Better Business Bureau if I don't hear back by the weeks end. **Update, called again, reached McKenzie who assures me that my glasses will be ready Thursday or Friday. When I try to explain my frustration, he says they are short staffed and there's nothing they can do about it. I suggest calling people back and if that's not an option hire an answering service or don't have an outgoing message. "Yeah, ok, well then you have a great day", then he hung up on me. Save yourself the headache and the rude receptionist. One would think the physician that owns this location should know why his clientele is diminishing.

    I am absolutely horrified at my visit. Doctor was great. The male receptionist was verbally…read moreabusive multiple times to his partner receptionist who was new and learning. Mutiple times he berated her, criticized her and put her down several times right in front of me. It was flat out abusive

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    Lenza Eye Center
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    Wilsonville Vision Center - Street View

    Wilsonville Vision Center

    4.3(16 reviews)
    9.3 mi
    $$

    I'm retired military. WVC for some reason stopped being in network with my vision insurance…read more I miss WVC so much!!! I have gone to two other places, and they don't compare not even close to Wilsonville Vision Center (WVC). WVC was / is Family :) I hope that WVC once again becomes in network with AETNA VISION EYE MED. Very respectfully, Carlos R Muñoz USN Retired / Wounded Warrior MBA

    I was informed that Dr. Christianson arbitrarily refused to send my glasses when they knew I did…read morenot live nearby and I was planning to leave the country asap. Despite trying in vain to connect with him on our shared military service and church membership, he somehow gets to decide how I should spend my money? I can't have overnight shipping but I can have 2-day shipping so I'll miss my flight... because why?? His optometrist rudely would not answer but cut me off to dictate me "she was not going to argue about it!" Um, it's a basic everyday transaction. You fill out the shipping slip the exact same way except you check the overnight box and charge me accordingly. It would cost me hundreds more to stay longer than necessary just because an eye doctor needs to draw a line in the sand about the cost of inflation? It's my extra $15 dollars buddy. I can not eat out one meal for the ability to see clearly for a couple years. Sheesh! Perhaps they should have told me that when I made the appointment, you think!? Then I wouldn't have made special arrangements so that I could get glasses in time. Instead they chose to waste the money I spent on an Uber to go to and from the appointment, the hours of my time in exam and choosing frames, and holding the money I put down on the order, for naught. Not to mention the weeks wasted that I would have been able to get my exam and glasses from a legitimate business. His optometrist was more interested in a show of power to dictate this bizarre twilight zone to me than fulfilling a simple ordinary everyday business transaction. Utterly dumbfounding. I'm stuck with non-prescription shades and no glasses. Why?! What the bejeezus is wrong with this place?! Lots of other options in town. Be warned.

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    Wilsonville Vision Center - Optical Noses

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    Newberg Vision Clinic, PC - optometrists - Updated May 2026

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