So, I have one of those laundry sorters with the drop in/removable bags (each bag has 4 fabric tabs…read moreand 2 poles that slide into the tabs to hang). It's pretty old, so the stitching on a few of the bags has come undone. One tore away and the fabric had a 1/2" rip. I don't have a working sewing machine, and even if I did - my skills are super limited. I needed a tailor. I ended up at Julia Cleaners by mistake, actually, when I was headed to another cleaners/tailor and got turned around. Julia Cleaners is newly owned by a Korean woman. She speaks English, so there's no language barrier. The only thing that made me a little nervous was that she wouldn't keep the little pole that goes into the bags. I wanted to make sure that, after sewn, the poles could still be slid in/out. #notaeuphamism Results: The owner not only re-sewed the bags, but she did an excellent job! I can't even identify which one of the fabric tabs had the rip, which is insane to me! I also really liked that they're an eco-friendly/organic dry cleaner. That alone is causing me to bookmark them for the future, since I'm pregnant and don't want myself nor Baby around unnecessary chemicals. Total win for Julia Cleaners - I'm so glad I stumbled upon them!

I decided to stop in to get past the worst cleaning experience in the area. Well, I actually wanted…read moreto get a button sewn on a coat and I remembered they offered alterations. I was greeted when I walked in and the lady proceeded to key my phone number in the computer. All of a sudden, her body language suggested something was up. She went to a board and said "you write bad review on yelp". I said yes, I wrote about my experience, your husband apologized in writing through someone I presume to be a friend of his, and I am here to try again. Out of nowhere, the husband came out and said, "a bad review hurts my business." And I agreed and said that it was truthful, you were aware of my dissatisfaction and you apologized after seeing the review right? I shared my experience and that good and bad experiences should be shared with others. After having this discussion and feeling the tension in the air, I left without service. While I also found this hilarious, I left feeling heard despite having expressed those same sentiments in the store before the review was first written. No one cared until it was shared with others. But in any event, they took it as a lesson learned.

I've come here for about 20 years if not more. Not sure of the owners name, but him and his wife…read moreare really nice. He knows me and knows how I like my clothes prepared. He always gets oyt the toughest stains for me even when he doesn't think he can! He's also completely honest when he thinks he can't do something, but he stills tries for me if I'm persistent. They're inexpensive and a really good place to trust your clothes with.

I love this cleaners its the first that I have found that is completely Organic. No harsh chemicals…read morethat eat away at your clothing. The owner is such a sweetie pie. Once you become a regular he always gives you a deal if you bring a lot of items in. To be organic they are much cheaper than some cleaners I have been too. They also do alterations. I had them shorten a dress and they did a awesome job. I live all the way downtown but I will take my clothes all the way out here and it gives me an excuse to visit my family.

top cleaners: you still have my clothes. please call me/text me like you said you were going to!! i…read moreneed my clothes back!!

Top Cleaners has bailed me out of more than one alteration emergency, and at very reasonable…read moreprices, too ... Several years ago, through a series of events which I'll not detail here, it transpired that I would be part of a bridal party in upstate NY ... with about three days notice. The dress was overnighted and arrived two days before I had to leave; it needed to be taken in a bit up top, the straps adjusted, and hemmed - but it was a lovely satin with an overlay, so the hemming was no joke. Top Cleaners - I found them because I lived a block away at the time - did it all overnight for $50. It was perfect. I've been totally loyal ever since, driving out of my way to go back. Just this morning I picked up a fallen-out-hem pant, a repaired-lining-pant, a hemmed dress, and a take-up-the-straps dress, all for under $40. In three days. Miracles, I tell you. Always pleasant, always reasonably priced, and always satisfactory. I'm almost sorry to tell folks about them; but that wouldn't be top behavior, now would it?

Bad experience! My ticket said $14. I get there and owe $24. No compromise. No attempt to rectify…read more No smile. No graciousness. I just got stared down with no willingness to explain or any attempt at communication. Awkward! Unfriendly. Zero personalities. Not reasonable in pricing. If this place is fantastic, apparently some people don't get out much. Geesh! :-)

Fantastic place. Been going here since I can remember. Sarah and Paul (the owners) are wonderful…read morepeople. Sometimes, they'll even bring it out to your car for you. If you're new to the area and looking for a new dry cleaner, come here!

The place is good but I would never come back. The lady is nice at first but she would see me put…read moremy clothes in the machines and then tell me that they don't work or clean only were I am pushing me to hurry up and the last thing that will keep me away from this place is she saw me put my clothes in the washer and start it only to tell me that the place is closing soon WTF!!!!!

Very clean laundromat with WiFi! Also has a clean kids play area so my kids can play while I get…read moremy laundry done.

I went back to Glenbrook Cleaners and they got the spots out that they previously didn't and I was…read morevery pleased. They wouldn't charge me either so I'm updating my review.

I've been a customer for years and I keep going back because they have reliable service with a…read morefriendly atmosphere. I've used both their dry cleaning and alteration services with great success.

My review comes a bit late as I lived in the Shoreham over 2 years ago but my last experience with…read morethe drycleaner was so unforgettable, I have to share. Their customer service is so poor once there is a mistake. They lost my belt that is a part of my coat, which could not be worn without it. I knew for a fact that the belt was attached via buttons when I dropped it off. The lady at the cleaners denied there was a belt because she didn't write it down on the receipt! Just bc she didn't note it doesn't mean there was no belt! I continued to call to check but they either didn't answer my call or put me on hold indefinitely. Finally, they found the belt and said it was in the external shop that actually does the dry-cleaning. She offered me to have the next item drycleaned for free but I definitely did not go back after this very poor experience.

They did a great job and stayed open 20 min late for me as they knew I needed my dry cleaning same…read moreday for a key meeting I had the next morning. Thank you very much!!! They did a great job with the suit and shirt.

These guys are THE best!…read more Signed up at 10:45am and scheduled for my clothes to be picked up between 12pm-1pm. It was a busy Saturday and they came right before 1pm :) I was given an email notification, and a text notification! When you sign up, you have the option to give specific instructs/directions, I gave them my location and room number and the gentlemen came right to the door! :) I told him my husband was leaving in the afternoon the very next day and he said, "Not a problem, I'll put a rush on it!" The next day, I sent out an email with a confirmation that our clothes would be here before 3pm (check out time here) and I got a super fast response verifying that my clothes would arrive no later than 2:45pm. Went to take my dogs out, and left my phone in the hotel room, and at 1:50pm I received a text message my DRYver was arriving and a voice message saying he's on his way and to ask for my room number to deliver our clothes. Because I left my phone in my room, he went to the concierge and she called me asking if I wanted him to come, but I said I could run down real quick. He was waiting with all of our folded clothes in an awesome bag and boom! Super convenient! Super easy! Amazing price (21lbs for $34, AND it was rushed) Great customer service! They know what they're doing!! Thanks again guys! God bless!!! :):)

Response to comment posted by DryV below on 7/13:…read more Since I can't respond directly to the comment, I'm updating the review to provide a complete picture of what happened. I'm not sure why they say I never responded once customer service finally reached out to me because I have phone records documenting the repeated communication that we had (keep in mind this all happened five months ago, so we are going back in time a bit). Apparently what happened is that even though I submitted my comforter for a *cleaning*, the dry cleaners were confused about what service was needed so decided to try to stitch up a few of the tufts (unnecessary and this is what ruined my comforter). I gave DryV a chance to reclean the comforter (which is why the comment posted to my review doesn't make any sense), and the stitching wasn't fixed. They put a credit on my account, but I have chosen not to use it because I'm so bummed about my comforter being ruined by them. I think it's funny how they offer to reclean my item when I've stated repeatedly that the issue isn't the cleaning, but rather how the stitching came back awry. Customer service reached out to me again a few weeks ago to follow up on how my issue was resolved and I stated exactly what I represent here - that I am not going to use the service given my lack of confidence in receiving items back in their original condition. They put another credit on my account and assured me that they would specify that future orders wouldn't be directed to the cleaner who did the original damage. I wasn't planning on using it, and now I definitely won't now that a company representative falsely claims on my review that I was unresponsive to their outreach. Happy to provide email and phone records to anyone at DryV if you'd like to use this as a learning experience for your team. Good luck with everything. I'm still just bummed over here that I'm left with a comforter that won't lay correctly due to the damage done by the DryV team. ------------------------------------------------- DryV ruined my comforter and their customer service has refused my repeated attempts to get ahold of them after my order was delivered. I had a gilt city voucher for this service, so I thought I may as well get send my comforter in since it's too large to fit in my dryer. As you can see based on the photo, it looks like some seams came loose during the wash and the cleaner tried stitching it up themselves. However, they pulled the seams too tight so now my comforter won't lay flat. It's all bunched up in every spot where the cleaner added seams. This is incredibly frustrating, but what's more frustrating is how DryV has repeatedly failed to respond to my concerns (I've sent two emails two nights in a row after the guaranteed 24-hour response window passed).