I have been a customer of theirs for years. Honest and reliable service. They simply do a great…read morejob!!!!! They are especially knowledgeable about cars. I have taken a car to a dealer and they couldn't did the problem but I took it to Ben's Auto and they found the problem and solved it. Great people too.

Our family has been using Ben's for oil changes and service for years. They are a family owned…read morebusiness who always finds a solution to auto issues. If they can't fix it themselves they always recommend a good service instead.

I have been a customer of Smiths since 2011 and have had them work on all four of my vehicles at…read morevarious times. The work that Smiths has done for me ranges from oil changes, tire repair, and other regular maintenance to more major repairs like motor mounts, strut replacements, and A/C systems. I have found Smiths staff to be very courteous, professional, and honest and the quality of the work performed has been excellent. They also honored their warranty when a replacement part proved to be defective, replacing the part with a new one and changing nothing for the labor to swap out the bad part. Smiths is a great choice for your vehicle maintenance and repairs.

We came in right before closing today. With a blow out tire of my daughter's car. They were able to…read moreget a new one put on the rim with little notice. They saved me a huge headache. Not having to wait until the next day also. Thank you very much for all the help today. I really appreciate the customer service and care they gave.

new to the area and this has been one of my luckiest finds!! Reputable mechanics who know their…read morestuff , explain well to novices and are timely. it's not very often when you feel seen during transactions. Within each and every interaction with any of the team, each one is fully engaged. I highly recommend!

A mechanic at Marc's garage found me when I needed my battery jumped. Later I found their garage…read moreand have used them several times when I needed tire repair. They're always kind and personable. YES, I recommend Marc's Garage.

Local & friendly auto repair shop. I stopped in for tire rotation and oil change. They looked did…read morea safety inspection & let me know how much life my tires had left. Office is clean & the prices are reasonable.

We had our jeep inspected by Eagan who were so helpful & honest after our mechanic retired. We…read moreread many on-line reviews being so POSITIVE that was our SAME EXPERIENCE with Eagan Automotive. Being disabled & on limited income we needed someone to inspect the Jeep to know if it was safe to drive. Honesty is critical for vehicles when you are traveling on highways with your loved ones. We bought 5 vehicles during my marriage at 1 dealership where we experienced being lied to learning that dealership was telling us our jeep needed a new part that a second opinion told us that was not true. My neighbor told us of their mechanic being honest & not overcharging shared people were driving from other States to have him work on their vehicle. We learned their mechanic quit working for this same dealership but he was at their Madison Dealership shared with us he ethically & morally quit because this dealership owner was charging customers for repairs they did not need to keep money coming in to pay his payroll expenses validated our experience at this owner's second site scared us. He retired that we were looking for a new mechanic that Eagan's Automotive provided us with EXCELLENT SERVICE & were HONEST..... which we read on-line I am giving them my review as the REPAIRMAN you need to go for repairs. They are very busy as a result. BRAVO EAGAN AUTOMOTIVE CREW for being HONEST REPAIRMEN as vehicles must be SAFE on highways with our family member's SAFETY being your #1 priority.

Will actively help you save money on what you need done or if you don't need something done they…read morewill tell you. Randall

Excellent service and price. Got me in the day I called. It seems I need more characters to post…read morethis review.

Always excellent service. Had varies car repairs, oil change and alignment. Explains everything and…read morevery easy to work with.

Don't recommend. Had an appointment for a brake line assessment on a Monday. They gave me a $500…read moreestimate at 6pm that Monday night on a completely new brake line. They then stated I needed all this other stuff. Cv joints, tie rod ends, gas lines, wheel differentials, tire rotation, alignment, e brake issue etc. I told them from the get go. Ok do it, but I need it by that Friday at noon at the latest. I was told no problem if any issues they would let me know. I called them that Friday as It was past noon and I had not heard anything from them. It was 7pm and still nothing. I went there to c what was going on. They told me they were doing there best but this is why they don't work on older cars. Excuse me you are an auto repair place this is all you work on. I looked at all the vehicles in the shop and mine is actually not as old as many they are working on. I would never take my new vehicles to them as they are always under warranty and they go to the dealership not an auto repair shop. I reiterated I was suppose to have it back by noon as I was suppose to be in the fields combining. The Mortenson guys says go the the field and combine you have another vehicle to use. Which no I did not. I had been given a ride to the shop because I had no other vehicle to use at the time. I then told them - this is the last time I would ever bring a vehicle to them. The owner Mortenson said that was fine. Leave and they might give me a call when it was done. I did receive a call but not until the following Monday after 2pm. I went in pd for all the services that I was told were going to b done. And, to my surprise all they did was put 1 lower tie rods in and fix my rear brakes. None of the other stuff was done. I ended up going to Pomps in Darlington to get all the other work done. So I paid $2300.00 to MOrtensons for one lower front end tie rods and break lines in the rear only. But, they billed me for way more then what work they actually did. In fact they charged me for $1800 in labor and only $400 something in parts and the rest was odds and ends. Pomps in Darlington and Oil Pros in Evansville Pomps told me exactly what Mortenson did and I showed them the bill I received from Mortensons. I was told I was raped. They totally took advantage of you. They said that if they were me they would go back and not leave until they did everything I paid for. I said NO, when I say I'm not going back somewhere I don't go back. So you have been warned. Do not go to Mortensen auto repair. Pomps and Oil Pros in Evansville are so much more efficient, customer friendly and they do not take advantage of a woman. I'm a farm girl so it really makes me boil.customers beware.

The cure for the mechanic-phobic…read more To start things off, I am going to admit I know basically nothing about auto repair. That gene must have skipped a generation, because all I can do is turn on the ignition, fill the car with gas and pop the hood for the mechanic. I break into hives if I need to go beyond those steps. So going to the shop to get the car serviced has always filled me with dread, which most mechanics capitalize on to pay for their kid's college education. Since I've started going to Village Mobil for my car maintenance, that is no longer the case. I always feel that they have my best interests in mind when they make service recommendations and they work with me to come up with the most cost-effective solution rather than push the repair that puts the most money in their pocket. The quality of their work is solid, I've never had to return to redo a repair. Their shop is clean and they share a building with a Milio's where I can wait for short repairs. They have free wi-fi and a current newspaper to cover my old and new school media needs. Just a couple of small negatives. * Because of their popularity, I often have to schedule an appointment a week out. * They don't have a loaner car for longer repairs. Because of my favorable experiences, I no longer procrastinate going to the shop for scheduled maintenance. Never thought that would be the case.

My young son bought his first car, all on his own, before going off to college this fall. He bought…read moreit used from a family friend and fellow church member who did their very best to make sure the car was going to treat him well for years to come. They had had all the work on the car done at Village Mobile in Waunakee while they owned it. Before deciding to sell it they took it in to them again to get a full and thorough inspection. It was inspected and a list of all the issues found was created. This list was passed on to my son before he purchased it. In total, they noted $1,800 of things to be fixed. We proceeded to fix the majority of those things for a total of $550. That $1,800 is clearly a major rip off of the customer. When fixing the items they noted, we discovered there was a crack and two large rust holes in the rear subframe. Totally obvious to even a non car person with out taking anything apart. I called Village Mobile to ask them about this oversight to such a major issue with the vehicle. They said they did not feel they were responsible in any way. I assured them, I did not expect them to take care of the issue free of charge. I just asked that they consider seeing what could be done to help my son get the car fixed so it was safe to drive at a reasonable price. I asked that they have compassion and see if they could do what ever they could to keep the cost down for him given they had missed something that was such a safety issue. They called today with the quote to get it repaired and I was absolutely flabbergasted! With a used subframe, mind you, they quoted us $2,000 to fix it!!! As I said earlier, the original quote, after a supposedly thorough inspection was $1,800, to fix all of the cars issues. Now they are telling us it will be $2,000 to fix the issue they completely missed. I don't know about you, but I would not trust anyone in that business to look at, quote, or do any work on my vehicle. In my opinion, this is gross negligence and complete incompetence. Not to mention price gouging, no compassion, or self conscious. For reference, here is a picture of what they did not see upon inspection. This is unacceptable on so many levels. I hope everyone reading this will think twice about doing business with Village Mobile in Waunakee and you will spread the word far and wide that this is not a company you can trust with your business.

I've been using Chet's for over 30 years. Wonderful people and service! Cost competitive with…read morevirtually any repair shop in town. They've done everything from transmissions to new tires. Will actually contact you when oil changes or other routine maintenance should be done. Eric (Chet's son) and his team go out of their way to give 1st class, personalized service. Wouldn't take my cars anywhere else!

ILLEGAL BEHAVIOR - SCUMMY BUSINESS PRACTICES - AVOID!…read more We've been using Chet's for a couple of years now due to their proximity to where we live, however we will NEVER be returning our vehicles for service here after our experiences during the last few visits. Last Tuesday, my wife's car went into limp mode. We had it towed here just to get the diagnostic work done to see if it was something worth fixing. It had a failed coil pack a few months ago that she drove with to get it home. This caused premature failure of the first catalytic converter, which is exactly what the mechanic (Matt) found wrong with it. On Thursday, they called upon finding this out and asked if they wanted us to proceed with further diagnostics (to check if the second cat had failed as well) and repairs. They quoted us $1500 additional parts/labor for an upstream catalytic converter replacement. I told them yes to the diagnostics, but to call me before they proceeded with any further work, as I thought the price was ridiculous. I had a feeling that what I said wasn't received properly, so exactly 5 minutes later I called back and was explicitly clear that we ONLY wanted them to perform additional diagnostic labor to check if the downstream cat had failed. I know I spoke to the same person both times because the number they called from and I called back to is different from their office number. They said they would be sure to tell the mechanic not to proceed with the repairs. Assuming that this would be a 10 minute job (dropping a scope into the downstream cat), I went in Friday to check if we could coordinate payment for the diagnostic efforts and arrange a tow for the car. The front desk employee (Roman) tells me the total was $1700 ($200 diag, $1500 parts/labor for parts replacement). After I explained the situation, he went into the back, apologized for the miscommunication issue, and said they would get the parts removed ASAP and make us whole in terms of payment. I figured this was reasonable, mistakes happen, and they were owning up to it. Come Monday afternoon, we called to see if the vehicle was ready to go. I spoke with Jeff on the phone initially who put the mechanic Matt on the line. He explained that since the parts were installed and the car had been driven (50 feet to the parking lot), the catalytic converter wasn't returnable and we would be on the hook for the full parts/labor as quoted. I told him that wasn't happening, to take the parts off and give us our vehicle back as left. Making a customer pay for unauthorized repairs is EXPLICITLY ILLEGAL behavior, under Wisconsin consumer protection law. My wife went in Tuesday morning to check on the vehicle (1 week since drop off) and they told her it would be a couple more hours before they got the part off. I called them back Tuesday afternoon, and they are now trying to get us on the hook for just the parts and they would comp the labor. They were charging $700 for the part. The vehicle is 11 years old and worth $3,000 at most, we are just trying to get another year out of it and do not need pricey OEM parts. I told Matt this was unacceptable, told him the state law that protects consumers in this exact condition, and let him know we would be taking them to small claims court if they would not honor our request. He blew me off and tried denying responsibility. We called back one more time, asking to speak to only the owner, at which point we were finally told that they would only be charging us for the diagnostic labor as authorized. When we went to pick up the vehicle Wednesday morning, and they only charged us for the diagnostic work as agreed. However, I took a glance under the hood and noticed the original catalytic converter was missing. I had to go back into the shop and ask for the part back, which is worth $50-100+ of scrap value. Come on. They have also charged us for snapping wheel studs that they overtightened in the first place. Tread carefully, these guys (or at least Jeff and Matt) will nickel and dime you for everything they can get away with.