We took our Ascent in for repair to our door that had been hit while in a parking lot. We dropped…read moreoff the vehicle while we were away and when we returned to pick it up we couldn't have been happier. The repaired door was like brand new and they also cleaned the interior of our car. It was an excellent surprise. We have raved to our family and friends about our experience with Bourne's and will highly recommend to anyone needing repairs to their car.

We brought car in for window mechanical Issue but was given three issues and a huge bill, despite…read moreonly wanting that one issue done Return calls very slow and needed to call several times to get info needed Important issue noted but did not ask for assessment at that time, looking to charge for unneeded services Service department needs better communication skills

We purchased a vehicle from SEMS two years ago. I can honestly say the absolute best car buying…read moreexperience ever. The moment we drove onto the lot there were no salesmen ready to pounce. In the two years since we've had the car there have been a few items that have come up and Derek, Eric and the incredible service team have been right there for us. I would never think of buying a car anywhere else!! Thanks to all

We purchased a 2003 Chevy SSR last week. Derek, the owner and Eric, the GM were friendly,…read moreknowledgeable and proactive. They truly care about their customers. Trustworthy and professional. We took the car in for inspection and found that the compressor and condenser for the A/C failed. Emailed Eric immediately. He got back to us right away, told my husband they would order the compressor/condenser and replace it. Parts should be in next week. How many dealerships, wholesalers, would stand behind their reputation? This is the only one we know of. Would absolutely go back and purchase another vehicle. Highly recommend. Thank you Derek and Eric for being honest and not the typical "car salesman" mentality. Great customer service!!! Trustworthy, no hassle.

I've bought one SUV here, and the overall experience was just fine. I'm in and out under ninety…read moreminutes. No complaints. I had a car I was trading in, and the deal really worked out in my favor. Quick Lane service center is also top shelf too! Literally, quick service, no nonsense, and in and out. The thing is, I've seen folks just show up for an inspection sticker or oil change without a booking/reservation, and get shooed away because the place is booked and busy. Folks... if you book in advance it is easy peasy. Great service. Clean waiting area and bathroom. Plenty of coffee and water. Very nice and friendly staff. No negatives whatsoever. HWP 18NOV2025

Went in for an oil change. When did an oil change get to be over $100 for a basic f150. That aside…read more Pleasant and helpful. Took a bit longer than promised, but still ok. Although what seems like a minor error, might really expose a bit of a scam. I got the report back after the service. Has a huge amount of items they are supposed to check. They listed "mechanic inspected and recommends replacing the cabin air filter" ..ok seems reasonable..until you realize that model of truck does NOT have a cabin air filter! So are they idiots or scammed? Recommended something that does not exist? This shines a light on the question, if they didn't check this phantom part, what else did they not inspect? Makes me wonder if they just change the oil and just check off the check list randomly. So much for earning the value of a $100+ LOF. Yes it seems minor, but what else are they skimping on? Do better. Car dealers have a bad reputation. Service like this supports the stereotype.

I filled out a application on a Monday morning online that goes directly to there email, they never…read moregot back to me. I called Friday they said they sold the car

This is our 2nd car in 3 months we have bought from Furnace Brook. Unfortunately my daughter was…read morerear ended and her car was totaled so back we came. This time around has been just as easy as the 1st time. I highly recommend this dealership for anyone looking to get a used vehicle.

Recently bought my s3 from here they made everything so easy and really hooked me up I have…read morepersonally never heard of a car deal going so quickly and smoothly and I was in and out with my new car in under an hour! I highly recommend this place

purchased the car two months ago paid all the fees and taxes and they have not register or paid the…read moresales tax to com of ma and refuse to register the car with m,r v. DOnot deal with avon under any conditions very unprofessional and seedy operation

Upstanding dealership would suggest this to anyone looking for an affordable price. A car that is…read morereliable and when your dealing with Ron tell him Jonathan sent you because Ron is a absolutely great and is willing to find exactly what your looking for at a great price!

AmazIng experience he was friendly and very welcoming and respectful to my parents and I. He Helped…read moreme pick the right car and test drive it 2x. I would recommend and buy another car from there. Awesome deal on the car too ! I have yet to find a car with the low mile and price I am extremely happy with it. I got an Audi Q5 used from 2013 looks like new, people think it's a newer car. The miles are so low it hard to believe and I have driven the car to New York and 60 mile a day for work. No problems at all. Great to find a genuine good dealership overall satisfied customer !

My stepdaughter purchased a 2024 Corolla LE here this week. Stephen Brennan was the salesman and…read moreTony Fontes was the finance manager. I have to say the experience at this dealership was refreshing and top notch. We were treated with respect and professionalism. Stephen thoroughly explained what the vehicle included, what service had been done to prepare the car for sale, and went over all the controls with my stepdaughter. He knew the car was for her so he addressed her instead of me, even though she is a young woman. Tony went over all the financial information with us including details of the loan and while he explained the extended warranty options, once we declined, he didn't pressure us to try to buy them. This dealership is an hour from our house, but we went due to the selection and price. No RI dealership could match them. To my surprise, even thought they are a MA dealer, they are able to handle the RI registration! I would highly recommend them. Oh and Stephen is hilarious! He made me laugh out loud many times!

Be more honest !!! You guys said I needed an engine and cabin air filter!!! When clearly you guys…read moredon't check them!!! Since I had just changed them 6 months ago,and there lifespan is thousands of miles or years!!! And I don't don't drive more than 80 miles per week!!! Copeland takes pictures before service,but when I asked none of these,and was told that I could check myself when i got home,I said if I'm Shown there conditions,I would change...I called their bluff!!! I can't stand a dishonest dealership!!! Their the worst

Great customer service. Paul is very communicative and didn't make any attempt to pressure or…read moreconvince me into a sale. Cars seem to be good quality and at good prices. I'll be looking here next time I'm in the market for a used car.

This place is deceiving and will manipulate you and make you feel comfortable and then act shocked…read morewhen the car you want to buy doesn't pas inspection!! My mom originally came to CarBidz alone and checked out some cars until she found one she loved so I returned with her since it's a 45 minute drive we want to make sure she liked what she saw online before I tagged along to make sure she was taken advantage of. Well I'm glad I came because she was looking at a 2010 Mazda with 121,000 which apparently will pass inspection if you take it to a shop the owner knows!! Well I asked to take it to a local shop which uses Massachusetts equipment and charges the same price as every legit place does unlike Paul McDermott who suggested we pay a shop he knows $20 bucks and it will totally pass. Well I took it to O'Brien car care who did not pass it and suggested not to buy it because there was so many hidden problems like someone had cleared the check engine light but never fixed the problem and yes you can read that. Bobby at O'Brien car care said he would not buy it because all the problems and the smoke filled cabin air filter with a air freshener someone had stuffed in there to mask the smell. I returned to CarBidz and Paul acted as if he had never heard of the codes and has never seen something pass in the last 35 years and was shocked and just laughed in my face about me paying $55 dollars because now he can fix it on his own and he doesn't have to pay the fees. This guy is a crook and he knows it and is out for the quick buck and didn't care they my 67 year old mom was gonna buy a car that was gonna fail inspection who has COPD but a car with old smoke but hidden... you have been warned.

What a wonderful dealership from start to finish. Our Sales Rep Chandra was wonderful. She was…read moreinformative and knowledgeable about the brand new highly rated 2026 1/2 Nissan Rogue Platinum with great gas mileage. She helped us pick out the one we wanted happily and with zero pressure. Once we picked our vehicle, Angel of Finance took over. He got us a great interest rate for our loan. Angel happily explained the warranty packages that would fit our needs. We picked out an extended warranty at a reasonable price. He was very easy to work with, and again no pressure. We highly recommend purchasing a vehicle here. Thank you so much, David and Linda Tonioli, D&L Appliance Corp of East Bridgewater!

I am the "sister" in Frank J's review. Darryl Davis was…read moreexceptional. I sent my brother to get some information on some cars we had looked at after hours. Darryl helped him and sent him the information requested. My brother spoke very highly of Darryl so the next day we went together to test out some cars. I knew once I met Darryl, I was in the right place. We took a couple of cars for a ride, not once did I feel pressure to make a selection. I do want to say my plan going in was to take my time and not jump on the first car I liked, well, that didn't work I bought a car, mostly because I felt ver secure in the process and the car. After Darryl I was sent to talk with Angel Cruz, the finance manager. After talking with Angel, I knew I was going to be fine in my decision. Angel was very nice and personable, took the time to explain and answer and questions that I had. I have been a "Chevy" girl for a long time, I changed because of my experience with this group. Not as poetic as Frank's but the message is the same.