Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

I had the best experience at Ultimate Image Med Spa! Kenzie did an amazing job during my laser…read moreappointment. She explained everything clearly before we started and made sure I felt comfortable the entire time. I was honestly a little nervous going in, but she was so kind, professional, and reassuring that it immediately put me at ease. She checked in with me throughout the session and made the process smooth and easy. I highly recommend booking with Kenzie!

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

They are refusing to honor the gift card my husband purchased a few months ago that is clearly…read moremarked as valid until 12/24/2929. They have stolen $300 from me. Shame on your terrible people.

I was looking for a new waxer in the area and came across this place's raving reviews and one name…read morestuck out the most to me. Maggie! So I booked my first appointment with Maggie and walked in to the appointment slightly nervous. I've had a bunch of Brazilian waxes over the last couple years but for some reason still was feeling nervous! The first impression of the place was a smallish hole in the wall place but it opened up to a much larger set of rooms with many waxers. The front desk girl greeted me and I was seen quickly by Maggie. Maggie is an absolute gem! Very very nice and welcoming lady who truly seems to enjoy her work. She chatted with me and got to know more about my life which made me feel a lot better about getting waxed again. It had been awhile. I let her know and she was patient with me through the whole process. Now be forewarned! Maggie's technique was different than the other esthetician I went to before. But her technique is was makes the hair stay away for even longer! So just trust that she knows what she's doing. She treats her clients like family and works really hard at this skill. So definitely go and check her out!

Dedicated professionals! Every technician is extremely kind and very thorough. They get every last…read morestray hair!! It is a beautiful office with soothing and uplifting decor, colors, and music. Everything is very clean and they cover an array of services!

Avery deserves a medal, a crown, and maybe even hazard pay for the heroic work she did on my…read moreBrazilian wax. Let's just say my "privates" were not a tropical getaway. It was more like a national forest park! She tackled it with the skill of a seasoned ranger armed with nothing, but wax and courage. She somehow made the whole process feel less like torture and more like comedy hour with bonus landscaping. Thank you! Her technique? Impeccable!! Her bedside manner? 10/10. Honestly, It was amazing! The vibe is amazing! The results? Smooth, sleek, and fabulous. Worth every pluck and pull. I left her table ready for swimsuit season, date night, or an unexpected wind tunnel test. Bottom line: if you want someone who's equal parts professional, hilarious, and a straight-up wax wizard, book with Avery. She doesn't just do Brazilians--she performs miracles. September 2025

I have been to this location quite a few times in the past year. This time I signed up with Brooke…read moreGolden and im definitely glad I did. She did an amazing job. I couldn't belive all the extra detail that she put into her work. Will definitely use her again.

I'm back with an update! Still love it ( Frisco location), customer since May 2024…read more They do not try to upsell me services or their products. Actually, I have requested unnecessary procedures, and the staff let me know. I have done the hair removal for facial hair and love the smoothness. I have purchased HydraFacial(s), Instant Glow, and Clear and Brilliant. These are my go-tos for special occasions! The member perks are the best!

First appointment of the day--thank you, Dani, for navigating the icy Texas roads to be there. Dani…read morewas welcoming, open to questions, and took the time to clearly explain what needed to be done and how she planned to approach my care. During the laser treatment, she never rushed and consistently checked in to make sure I was comfortable. Thank you would certainly recommend LaserAway.

I have used Judy over the past year to address my needs and have felt extremely comfortable. The…read moreappointments are quick they get you in and out to go about your day! Great service.

Dr. Eisemberg is being my gynecologist for years, and he handles my hormonal balance very well. he…read moreis a kind and soft spoken gentleman. Lately I started using the aesthetic side of his practice, and I was pleased with the service. I really enjoyed the facial, and botox treatments.

Awesome service. Super friendly and efficient staff. They were able to accommodate me with…read morerescheduling my appointment for the same day. Thank you!

I'm not sure what type of new management this company is under, but the experience has changed…read moresignificantly since I first became a customer. When I initially joined, the customer service, communication, scheduling, and quality were consistent and professional. Recently, however, all of those areas have declined. Scheduling has been repeatedly overlapped at multiple locations. I was made to feel uncomfortable to the point that I chose to drive 30 minutes to another location instead of the one only 10 minutes away--only to experience the same overlapping scheduling issue again, despite booking my appointment 2.5 weeks in advance. Overall, my experiences with Milan have historically been very positive. While there were some recent changes that impacted my experience, my visit to the Irving location and my conversation with Brittany from the Resolution Team reaffirmed the high level of quality and customer service I've come to expect. This particular location did not reflect the consistency I've experienced in the past; however, the Irving team demonstrated that the standard of care and professionalism is still very much present. I would recommend Milan, as the consistency and quality remain strong.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

Great service. Tama has over the years balanced my face and keeps me looking fresh without looking…read moreover done. Austin runs the front like a champ and he's very knowledgeable.

Rose Ceballos is awesome and so is Tama!!! Their new office is amazing. Very nice people and…read moreprofessional. I highly recommend going here, best place I've ever been!!! 10 out of 5 Stars!!!! Peace & Happiness