He arrived in less than 30 minutes and only took him 5 minutes to put the new tire on. Extremely…read morehelpful and and friendly. Wanted to ensure he gave us the best quality service. Highly recommend!!

HIGHLY RECOMMEND!!! I had caught a flat tire and Carolina Rapid came to the rescue. After a night…read moreof calling different companies and getting no response or extremely high prices. Even had one service provider steal my money with no service (Jackrabbit USA). Carolina Rapid came to provide a sense of release the following day. I told them the problem, and they were able to give me some explanation as to why I'm having this issues, and how they could fix it. They were able to get to me within 25-30 mins and resolved the dreadful issue I was having within minutes. Not to mention the extremely affordable prices. Carolina Rapid was very professional and I will be using them again. They keep it real unlike all these other towing companies who give you the run around and just want your money. I kindly appreciate them. Thank you for everything!

As of July 2024 there has been no resolution to this matter. Due to cost of litigation it was…read moreadvised that we do not pursue this matter by his attorney.

Ken and crew have always been a helped when I needed them the most. I have not used them for…read morerestoration, but I am happy they are in my neighborhood!

We had a wonderful experience today getting our car worked on! We dropped it off this morning and…read morepicked it up this afternoon! We will have Freeman Ford service guys do all of our service from now on!

I stopped here because part of my window trim was coming off and I was 500 miles from home. The…read moreservice department came out and taped it back on for me to get it to my home dealer. They had 15 minutes before closing and could've blown me off but the guy was very friendly and didn't act as though I was bothering him at all. It was highly appreciated. Thank you!

As all ways! Excellent, trustworthy shop. Saved me a 1500 dollar repair, that was covered under a…read moreService Bulliton through the manufacturer.

Had my car towed to Moran for an alternator issue, and they were able to repair it in fewer days…read morethan expected. Working with Joann eased my anxiety on both the time turnaround and the expense. Wouldn't hesitate to have additional work done on my van.

Keith, Lynn, and all the people who work there are really nice. We have all of our vehicles…read moreserviced there and never doubt that they are doing what's best for us. Never any pressure to upsell you. They have absolutely no problem working with you to fix your problem at the most reasonable price. I recommend them to anyone.

I went in for an inspection a few months ago and they fought me because my truck was lifted and…read moredidn't want to use a floor jack to lift my truck because it wasn't worth the $13 the inspection cost. Finally got them to agree to do it and they said it would be about an hour. I said okay can I come back in an hour. They removed me from the list and when I came back in an hour they had me wait an additional 2.5 hours. Not very good communication of expectation there. More recently I dropped off two wheels to get new tires put on. They told me the tires would be delivered at 2:00/3:00 and they would put them on and call me back. I called around 4:45 just to check in as I was busy working and they said they were done. When I asked why they didn't call and let me know there was no answer. I needed these tires to do work of my own. In the two experiences I've had there the customer service and care seems extremely lacking. They may do good service but I won't be the one finding out.

I bring my bikes here for inspections and tires - always helpful, quick turnaround, fair pricing…read more Good folks.

After them having my bike for almost 2 weeks, i talk to someone at the shop and he informs me that…read morehe has the bike running well. he does inform me that it COULD use more repair such as cleaning the carburetors and upgrading the starter, but those were not essential at the moment and it was up to me if and when i want to go into further repair. but after his minor repairs his words were, "the bike is road ready." i get the bike and its worst off than when i took it in. the battery and the starter are completely dead.. i called to inform them of this and he interrupts my every word by denying any and all claims he had made about the bike functioning properly. he proceeds by telling me im "crazy" and hanging up on me. it wasnt a huge bill so im just leaving it at that. it was a small price to pay for the knowledge i gained about the way Davis Custom handles their business.

Came in for a state inspection and oil change--service was fast and completed with professionalism…read more The last time I got a state inspection was at a different place and it took forever! My state inspection and oil change took about half the time. The two guys who worked on my car were friendly and helpful. I didn't feel like they were upselling me on things that I didn't need and felt appreciated that.

While others may have great experiences, my experience here at this company was horrible. I'm just…read moregoing to give a quick summary. I started out with great service, however, the sense of urgency was lacked with my experience. I am writing to formally report a deeply concerning experience I had at your business in Asheboro. On this afternoon. I was initially greeted with professionalism by staff members including a manager named Banks and another manager named Sean. Both individuals were courteous and informative and my early impression of the business was positive. However, the situation quickly deteriorated due to the conduct of an employee by the name of Olivia. While I was in line for for the services I experience an extended and unexplained delay of approximately 20 to 25 minutes, during which employees appeared disengaged and focused on casual conversations rather than assisting waiting customers. No communication or acknowledgment of the delay was provided. When I briefly left to explore other service options and later return, I was eventually directed to a service Bay where another technician whom name I cannot recall assisted me. This individual demonstrated professionalism, respect, and a strong work ethics throughout the whole process, even while working without adequate support. Unfortunately, Olivia's behavior escalated further during my services. She openly refused to assist with my vehicle, made dismissive and inappropriate comments within earshot and created a hostile and uncomfortable environment. At multiple points. She spoke negatively about me to her co-workers and demonstrate a lack of professionalism that is unacceptable in a customer service setting. I also perceive certain remarks as discriminatory in nature. After my service was completed, I attempted to address my concerns calmly. However, the situation escalated significantly when manager Banks became involved. Rather than de-escalating the issues he engaged in unprofessional and aggressive behavior, including the use of inappropriate language towards both myself and my niece who was on the phone during the interaction. His conduct included verbal insults and statement that could reasonably be interpreted as threatening. At this point, what began as a customer service concern became a highly distressing and computational situation. I ultimately left the premises feeling disrespected unsafe and extremely dissatisfied. I would like to you all the to know that the technician who service my vehicle as well as the other employee working at that time conducted themselves with professionalism and should be commended their behavior stood in shark contrast to that of Olivia and Banks. Due to this experience, I have reported the incident to my supervisors and sharing my concerns within my professional network as someone affiliated with a company that managed a large fleet of vehicles. I regret to inform you that this incident has significantly impacted my willingness to recommend or continue doing business with your organization. I respectfully request that this matter be reviewed thoroughly and that appropriate actions be taken to address the behavior of employees involved. I am available to provide any additional details if needed. I have also contacted corporate in detail the details in email. My niece will be sending the recording of it as well. Thank you for your time and attention to this matter.

Gerald Hughes is an excellent salesman. I have dealt with him multiple times and always had great…read moreexperiences. He got me into my last car, a 2020 Toyota Camry, about 2 Years ago. It was a smooth, non hassling experience! But, he made sure I got in my Brand new Camry, that day & in only a couple hours! Go see Gerald @ MidState Toyota in Asheboro, NC! He'll do you right and get what you want!

Not Midstate anymore. Even long term employees admit that its subpar from Midstate. They dont even…read moreaccept the Lifetime powertrain warranty that was sold from The previous owners. Ill be more than happy to express this in details. Ive previously purchased over a dozen vehicles from Midstate in the past. Sad times