1. Guardian Transmission

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Graham, NC

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Guardian Transmission

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

Services - Guardian Transmission

Auto transmission repair

Transmission leak inspection

Guardian Transmission Photos

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10 years ago

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Brown's Automotive

Brown's Automotive

(20 reviews)

If I could give Brown's the 10+ stars I would!! Tonnika was amazing and willing to work with me…read moreregarding the repairs for my car. They are willing to take the extra time to explain everything throughout the process. I couldn't be more happy with their customer service and making me feel like a friend versus just a customer bringing their car in for service! I highly recommend them over any other automotive place! I will not be taking my car anywhere else!! Thank you Tonnika, Bill, and the whole team at Brown's Auto!!

I brought my vehicle to Brown's Automotive for an AC diagnostic and was quoted $559 for the…read morediagnostic, freon recharge, and service. Later, they called to say both AC lines were leaking and sent a new estimate for $1,996. In this updated estimate, they claimed I had approved the diagnostic for $101, removed the freon recharge from the original quote, and bundled it into the service section along with hose replacement--without clearly explaining the changes. After doing my own research, I found that even the dealership only charges around $780 for the same repair, plus $350 for the recharge. I also spoke with another mechanic in town who informed me that my vehicle had an extended warranty on the AC compressor, and advised me to go to the dealership instead. When I told Brown's Automotive this, they responded with, "Well, how am I supposed to know about a warranty?" It would be helpful if staff at car repair shops were more informed about manufacturer warranties. Instead of automatically charging customers, they could guide them toward services that might be covered--saving time and money and building trust. They refused to remove the diagnostic charge, even though the issue wasn't just the cost--it was the lack of transparency, poor customer service, high cost and the way they misled me throughout the process. I'm shocked by the positive reviews and would never recommend this shop. Please do yourself a favor and go somewhere else where honesty and customer care are a priority.

Guardian Transmission - transmissionrepair - Updated October 2026

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