Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

My experience with Westside Property Management has been very good. Their staff is courteous and…read moreeasy to communicate with, and they've been responsive whenever I've reached out with a question or concern. I also appreciate the effort they make to stay connected with residents and create a sense of community. I'm pleased with the service I've received and appreciate having a dependable management team.

Maintenance requests take forever to be fulfilled. I am disabled and put a request in 2 days ago…read morethat I dont have water coming out in the kitchen. It has taken 2 days for them to even contact a technician, who I haven't yet heard from. When sewage was coming out the bottom of the toilet it took over a week. When my fridge died even longer

We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Tizoc is the man and was very hospitable with me moving in. The place was in great condition and…read morehonestly I was ready to sign the second I walked in. The location is unreal, and it's shockingly quiet in this neighborhood. I almost don't want anyone to read this so it stays this way haha Overall great place I'm stoked to be here!

Tizoc is the Operations Manager at Ocean Park, and he is great. He advocates for you as a renter in…read morea way I have never experienced and I have lived in 8 apartments prior.......He responds almost immediately to questions and he has a good rapport with the residents. The complex is small with a beautiful well-maintained courtyard. There is a sense of community and safety at these apartments. Friendly neighbors many with cute pets. You can feel that the ocean is within a mile or so (street deadends at the beach) and there is good natural light. The area has very cute shops and many things are within walking distance. Aquatic facility close w Olympic size pool. Grocery store across the street. When you walk a few blocks West you can actually see the Ocean. Even though its on a popular street you do not hear it a night. It's very quiet, which is nice because my last place was not :( Overall I highly recommend it and think you should at least come and see for yourself. The photos on the web and even viewing it from the street don't do it justice. Oh and yes there's a gate to buzz in and the nice iron screen doors with double locks on each unit, bonus. You have the option of getting a monthly parking spot at the building. Or you can get city parking for $40/year which is a steal! And there are actually places to park, not unlike some areas of LA where cars are crammed like sardines and you drive for 30 mins to find a spot after a long day of work and then walk a ways..... Having a property manager who is friendly, fixes things, and lives on site is priceless! Nice residents. Grateful.

Erin Donahue is our point of contact at Roque and Mark, and she has been beyond helpful and great…read moreto work with; she's responsive and professional. The reason for the 4 stars is because maintenance requests online have been ignored in the past and maintenance personnel are not always the cleanest or considerate of your home.

I just found out that you (Roque & Mark). have been fired and are being replaced by Pacific Encore…read moreProperties, Inc. & i for one could not be more excited!!! my experience with R&M over the past 5 years has left me DISAPPOINTED, UPSET & stressed!! You SEVERELY LACK organization, professionalism & key communication skills that are essential to thrive in your business! you have lacked organization since day one!!! Staff is RUDE & clueless idiots ( office staff!! maintenance was nice people !!!! You have treated my family like crap. I am happy that you were fired!!! You are among the WORST!!! Also, your office SMELLS like shit !!!!! RENOVATE, remove the carpets & open some windows because that place STINKS!! again im sooooo happy you were FIRED!!! YOU SUCK Heather- you do not need to be a c un t with your reply! you were fired because you suck!

Five Stars does not say enough to the Amazing service and support we have received from Miko…read moreespecially with ourselves owning a house and ADU in Mar Vista and living in Northern California. Miko has assembled a team that over communicates and constantly delivers from vetting out potential renters to managing repairs and other items we could never do being remote from the property. We had a disappointing experience with other property management teams that said they had a local presence but operated remotely. Miko and team have exceeded our expectations and we fully trust and enjoy working together with them!!

Paid 800$ for 2 days in an airbnb. Place was infested with termites. Host was a complete dick after…read moreI tried to get compensation through airbnb. Deleted my review and was overall unprofessional. Do not trust "Miko Ofir"

I have lived at 10905 Ohio Avenue for 5+ years. Living at this building has been an amazing…read moreexperience. The building and common areas are consistently clean and maintained and the grounds are beautiful and inviting. The location is convenient, and the apartments offer a comfortable layout that makes everyday living easy. The amenities, including the heated pool, state of the art fitness center and secure parking; all adding to the comfort and convenience. The on-site management is always friendly, quick to respond and proactive about helping residents. She personally supervises the entire process to ensure issues are resolved promptly to a high standard. She is responsive, professional and works hard to keep the property well-maintained. Maintenance has also been excellent whenever we've needed anything. It's rare to feel this supported, and we truly appreciate it. We couldn't be happier with our choice to live here. I highly recommend this community to anyone looking for a comfortable place to live in Westwood/ Los Angeles.

I've lived 1370 Veteran Ave for more than a year, and Carmen Soare is truly one of the reasons why…read moreI keep living here. Of course, the property itself is great, but I think maintaining it well is even more important so that it can stay great consistently. I always see her cleaning and maintaining everything to the best of her ability, while keeping a kind attitude toward every resident. Her cute and appropriate decorations also make me happy to live here. My family were worried about me living abroad, but after they visited to check out my place and happened to meet the manager, they went back feeling completely relieved.

We service multiple properties across Los Angeles, and as the owner of a maintenance company, we…read moreoften see rental properties and HOAs go through frequent changes in property managers--sometimes we don't even know who's in charge. But with the properties we partner with Lotus West, everything is streamlined. Communication between tenants, property managers, and maintenance is clear and efficient.

Updating my review now since they replied…read more 1- the AC was mandatory because there was one when we viewed the place / and at move in. It was removed because it was a huge ground unit and we expected a new one to be installed but it never was until we gave proof that the unit was not habitable at 85 degrees. 2- Byron was aware my family lived on the property , when I asked to become a room mate there because I could not afford my unit, it was DECLINED. I wasn't given a reason, but it feels pretty discrimatory considering all the problems I've had with Byron. 3- we WERE without water for 5 days. You can ask any person at 1560 n laurel. We tried to go to the housing board, but it takes forever . Byron refused to either pay for hotels, or refund rent, which we all asked for. (Illegal) I didn't have a hot shower or properly clean dishes for 5 days. 4- I've never even spoken to you Ari? Who are you? Another ai agent in charge of telling me via email to take down this review saying it's false when I've never spoken to you? Try again. I have proof that everything in my review in true. Please don't tell me via email to take my review down and try to act nice in the public eye on yelp. Thanks you. Please don't be dishonest about your company and making claims on things you know nothing about when I never spoke to you in my 3 years at this complex that your company has RUINED. Been visiting my COUSIN in this complex for the 15 years she's lived here. I know how it was, and how it is now.

Our family has a few rental properties and we use Jewison Company to help with managing updates and…read morerepairs. Jewison Company is trustworthy, completing the work on time and is a great value for us and our properties. Ian is very professional and a problem solver.

Did a great job repairing our drywall. Very friendly and easy to work with. I would definitely use…read morethem again

Kevin at Ocean Front Walk was superb! Attentitive, friendly, respectful, and truly proud of the…read moreproperty. Clean and well maintained apartments. Drama free, safe and peaceful environment. I highly recommend this company for anyone considering them. Easy process from start to finish!

We dealt specifically with Ryan, for a total of 3 years. He was easy to talk to & communicate with,…read moreabout anything & everything. Whether we needed routine maintenance done in our apartment, or the time I dropped my phone in the elevator and it went in between the cracks BELOW the elevator...he was there for us, always. 10/10 recommend renting with this company! (Ryan did not pay me to write this review! :)