Updated Review
I'm…read morewriting an updated review for the building I live in, and I want to be fair, honest, and detailed.
About the Morning Cart Situation
Someone recently complained about a person coming to their door early in the morning asking for the cart. The carts are meant to be shared by all tenants -- once you're finished, you're supposed to bring it right back downstairs. It's not meant to be taken up to your apartment, loaded with your personal items, and returned whenever you feel like it. That's just basic courtesy in a shared building.
Mishaps Happen -- What Matters Is How Management Responds
In any apartment building, things will happen. That's just life. What truly matters is whether management is proactive and actually works to resolve issues -- and The Avenue does. Every time something has come up, they've addressed it.
Past Issues With Dogs
There was a time when some tenants thought they were above the house rules and let their dogs roam freely. That was unsafe and unfair to everyone else. Management stepped in and handled it, and that problem is no longer happening.
Leasing Office - Tom Deserves Recognition
We are extremely lucky to have Tom in the leasing office. He is always proactive, helpful, and genuinely cares about the residents. He's one of the reasons this building runs as smoothly as it does.
Security & Nighttime Concierge
They replaced the old security with nighttime concierge, and I couldn't be happier. These guards are skilled, alert, and proactive. They make the building feel safe, and that peace of mind is priceless.
Pool Noise - Resolved
Years ago, the pool area brought a lot of unnecessary noise, especially after hours. A nighttime concierge at the time contributed to that problem. Management handled it professionally, and that employee is no longer here. Again -- they were proactive.
Pest Control - A Huge Priority
This is extremely important to me. They stay on top of pest control, and that matters a lot, especially in Hollywood where roaches, rats, and other issues are common due to the homeless crisis and items being brought in from the street. As long as tenants follow house rules and don't bring in street furniture, we're in good shape.
Cleanliness & Porter Staff
The building is kept clean. Clemente, our porter, works hard every day to maintain a clean environment -- even though some people can't seem to hit the trash can. His work is appreciated.
The Yoga Studio Downstairs
I won't take a star away for this, but I will be honest:
The yoga studio brings in too much outside traffic. The mail area gets hot, steamy, and smelly, and it doesn't feel like a resort-style environment when strangers are constantly coming in and out.
In the future, it might be better used as a rec room, an extended office space, or even a larger maintenance room -- something that benefits residents directly.
Staff Changes Over the Years
It's been sad to see some great employees come and go -- Mary, Werner, Werner's brother (amazing maintenance), Adam, and others. Adam used to offer early-bird lease specials where your rent wouldn't increase if you renewed early. Those were the days.
Extra Fees
I do want to mention the extra charges.
I already pay my own gas and electric, but the building adds their own property-related fees on top of that. The porter fee alone is over $50 per unit. With the number of units here, that adds up to around $12,000 a month -- and we all know the porters don't get paid anywhere near that amount (though they should be paid well).
It would be great if new management reevaluated these charges so long-term tenants feel encouraged to stay.
Final Thoughts
At the end of the day, we've lived here this long because of:
* Cleanliness
* Proactive management
* Safety
* Great location (close to the 101, Sunset, and the boulevard)
No building is perfect, but this one does make an effort -- and that's what counts. We just hope management continues improving and considers adjusting some of the extra fees so good tenants can stay long-term.