I was thoroughly impressed with their communication and the quality of the paint and body work on…read moremy truck. They kept me in the loop throughout the process, were clear and professional, and the results speak for themselves. The truck looks fantastic -- like new again.

Make sure if u were effected in the flood you don't use this business. They will hold your car…read morehostage with so many crazy fees. Worst tow business n repair to use

Had a great experience here. I needed to get my front…read morebumper replaced and paint matched after a truck tire scratched and pulled part of it off in a parking garage. I did not use insurance for the work and paid cash, which likely helped expedite the process. Insurance can slow things down and in my case the damage was done on "private property" and the information of driver at fault was not something I had. I went in for an estimate and was given a very thorough and detailed print out. I needed to wait about a month and half so I could have the funds and this did not affect the quote I was given. The shop also let me keep my car as long as possible to avoid being without a vehicle.

I have now been using Johnny Bangs Bang and Bumps Shop for over 4 years as when I moved to Spring I…read morewas looking for an auto body shop that does quality work for a reasonable price and a former pro racer recommended me to Johnny's and I am glad he did. They have done repair work on my 2019 Mustang GT and now on my 2021 Camry Hybrid. In both instances they did great work at a reasonable price. On my Camry I was quoted over $1200 by the dealer for this small body work, and Johnny did the work for about half the price . They take great pride in their work , are very easy to communicate with, and are old school and believe that doing a job well is the norm. These are people that I trust as they offer a quality service for a fair price. In my opinion you'll be very pleased to use these fine gentleman for any service that they offer. It's nice to see people in the automotive business who still believe in excellent work for a reasonable price. Jim K- Spring,TX

The customer service at this location is just wonderful!! I…read moregot into an accident involving a deer and went through my insurance to set up an appointment at this location the very same day. Within two days they had an estimate (which was really reasonable I might add) ready for me and kept me updated throughout the entire process! The main gentleman I kept in contact with is Tejay who is just fantastic. As well as the woman up front by the name of Nicole. They were both so pleasant and helped make light of the situation. Fast forward to about a week and a half later. I get my truck back and they did an outstanding job on the repairs! I would definitely recommend them.

Very quick turnaround on a collision repair with insurance. They kept us informed every step of the…read moreway. Great customer service and communication. They even assisted with return of a rental car. Hope not to need them again but definitely would return to Classic Collision.

I have been coming here for years because of the great service and friendly customer care…read more I feel like I am part of the family each time I visit and never felt pressured to have any work done, they tell me what I need and what can wait. The owner, Kevin and I always kid around and have a running joke about a bench outside for when I visit so I have a place to smoke my cigar. Even now that I have moved far away from Cillis I still drive up for all my service needs. They do take you home and pick you, within a reasonable distance of course, but because I am so far away I either Uber my way back home and back, or go hang out with friends for the day. Quiet a while ago I had about $10K in damage from a read end collision, they made my vehicle look like new, and service after the repair is without equal.

Failure to meet deadlines and provide timely updates, creating frustration from us as client…read more Disorganized. Poor attention to detail and lack of accountability. Unreliable. Lack of professionalism in handling client interactions. Neglectful in maintaining transparent and professional contact. If I could give, 0 stars, I would. Seems like no one knows how to properly communicate the deadline for getting a vehicle back to their client then complain & make remarks of how "your wife called like 10 times today" I called 3 haha. Kevin (estimator) did his best to relay information from Miguel (I believe mechanic manager?) Xochil (manager) was on leave and tried her best effort to ease my frustration of the constant push back, I asked to be updated, yet never was. Said car was needing a test drive, I asked for a picture of the odometer, received no response after we were in "constant" communication via text (I say this loosely as she wouldn't pick up my calls, but would text me while I was on hold). Paid our deductible after a month our vehicle was in the shop, get inside with incorrect tire pressure from 2 of the 4 tires. We go inside, they put air in, just for us to circle in their parking lot to notice there was a knocking sound. Go back in, yet again, for them to tell us "oh yeah xyz is also broken." Wouldn't that be something to bring to our attention before we pay money to get our truck back? Also as we requested a rental since we turned it back in (obviously) the white girl inside had an attitude. We shouldn't have to ask for updates, but again, when we ask, they're annoyed and give vague answers. Then the Hispanic lady wasn't any help either. Funny enough, the owner Kevin Williams, comes in at the perfect time after the verbal altercation and assisted it well; but when I was telling him what happened, the white lady says "that's not what I said but okay" funny she had a lot to say when confronted to her boss yet little to nothing when asked for an update. Overall, do not leave your vehicle here. Kevin in front, black man, Hispanic lady and white lady have a bad attitude, Miguel maintenance manager didn't communicate, Xochil didn't want to answer calls.

Locally owned business that takes personal interest in their customers prompt service and great…read morecommunication had a minor dent that was repaired beautifully highly recommend thank you Alicia and Tommy for great service

Neighbors Collision has been an absolute blessing to our family this past year. When our daughter…read morewas in a wreck at school, we knew exactly who to trust with the repairs. From start to finish, they exceeded every expectation. The repairs were completed in a timely manner, the communication was clear and consistent, and the quality of work was outstanding. Our car looks flawless, and the entire process was stress-free thanks to their professionalism and care. I would 100% recommend Neighbors Collision to anyone in need of car repairs. truly a 10/10 experience!

If you are looking for a paint and body shop that is VERY PROFESSIONAL, VERY HONEST, VERY…read moreKNOWLEDGEABLE, HAS QUALITY WORKMANSHIP, IS VERY POLITE AND TO TOP IT OFF HAS GREAT PRICES! Collision Solution in Conroe, Texas is the place to go. All of the above is what I look for in a business and it will keep me coming back every time and recommend them to others. When I took my Nissan truck there, I was immediately impressed with Kari (the owner) when she greeted me. I knew she really knew her stuff. I was impressed by her professionalism and her knowledge of the business. I was given a really great price and was told what day it would be ready. The great price I was quoted is what I paid (Honest) and it was ready on the day she said it would be (Professional). I couldn't even tell where the original paint stopped and and the new paint started. (Quality Workmanship). I was given a guarantee, which I didn't expect, and have never had to use. I am still driving my Nissan truck and the paint and body work has lasted as long as the original factory paint. No chipping or fading either. (Quality Workmanship). I will take all my vehicles there and I highly recommend Collision Solution to any one that especially wants a HONEST paint and body shop that has GREAT PRICES and does GREAT WORK. GREAT JOB KARI !!!! So when I backed into a truck at one of my rental properties, of course I referred the driver to Collision Solution. Even though the damage was my fault, Kari still treated the driver and me with Professionalism and Honesty. I took pictures of the dents and emailed them to Kari. Before the driver even left the driveway, I had an estimate over the phone and Kari was already making arrangements for her to get the truck to the shop as quickly as possible, which was the very next day. Kari took care of everything. I knew we were in good hands and had nothing to worry about. Kari and I assured the driver it would be OK. Kari offered a rental car or a way for her to get home when she dropped the truck off. Kari even asked if we needed a tow truck or was she able to drive it. Again, Kari was taking care of everything. Kari was honest about the estimate over the phone, stating that if there wasn't any damage not seen in the pictures, then there wouldn't be any additional cost. If there was, she would let me know ahead of time. At least I was forewarned of the possibility of additional damage. (Honesty, no scam, no gimmicks). So I was prepared for it and luckily no unseen damage, so no additional cost. (Honest, Knowledgeable and Professional). Again, I paid the quoted price, which I new was a great one. When the driver came by to show me the repairs that were done, all I could see when she drove up was a BIG GRIN from ear to ear. She went on and on about how good it looked (which I could see for myself), how fast it was done, what a great price she was given for the additional repairs on the other fender, and how nice Kari was. (Great Price, Honest, Polite, and Quality Workmanship). I was really impressed again by Kari. I couldn't even tell where the dents were and the color matched perfectly. All I could keep saying was WOW!! Thanks again for taking care of everything for the driver and me. ANOTHER JOB WELL DONE! GREAT JOB AGAIN KARI !!!!

Car took 2 months, which was much longer than the insurance adjuster estimated. ZERO communication…read more If you don't call them, you will have no idea what is going on with your car, they will not reach out for an update EVER, not ONE TIME in 2 MONTHS. When you do call them, they will say something like "it should be this week" and then it will take another 2 weeks. Customer service, communication, and being timely or accurate with their time frame is not their strong suite.

They are awesome! Great price for the glass and repair…read more Had to get my passenger side window repaired because it was shattered. They had the repair done in 20 minutes. Very nice people.

Fantastic! Called yesterday to get a quote on a new windshield and had it installed this morning…read more Could not beat the price. She told me upfront there might be an issue with the side trim pieces as they sometimes break being made out of plastic but said they will try their best to not have to get replacements. They were able to save them. I appreciate her being so honest telling me what might happen. And the installation took less than an hour. Great service, staff and prices!!

Kelly's is top notch and I highly recommend it based on our experience!…read more We had a fender bender in our car and also had another dent that was put in it last year. We found out about Kelly's through a neighborhood website and wanted to use them as they are local neighbors. The whole experience has been seamless and professional and they did excellent work and were very responsive. Our car was undrivable, but here at our house. I called Kelly's and Rainy handled it from there. They sent a wrecker, worked with our insurance (State Farm) did the repairs and called me back within 12 hours any time I had a question.They are also very close by- an 8 minute drive from home. We highly recommend Kelly's!

I was referred here by my inspection guy, he had mentioned how amazing they were from customer…read moreservice to quality of care! Bonus, it's literally 5 minutes away and I don't have to get shittt service from Mercedes Benz North. Denise helped guide me through the process and kept me in the loop when my car parts would arrive, I appreciated that a lot and she's super patient!